All reviews

Rating Breakdown

  • 5
    98% (417 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (408)
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5 / 5 Share

Jan. 29, 2023

Great product and top-notch customer support. Easily set up a shipping & pickup schedule to allow customers to select a date/time to have their order ready for either shipping or pickup. Very customizable as well. Schedules can be set based on day of the week or location.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Amazing customer service so far! Really appreciate how much the team went out of their way to answer the questions and help to make sure the app runs smoothly on my website

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Fast, reliable, friendly support even for the free subscription! In 30 min I had the solution customised for my shop! WOW. ♡♡♡

Using app

About 1 hour

Total reviews

4

Average rating

3.0

5 / 5 Share

Jan. 13, 2023

Great app, does exactly what you need to store pickup and delivery date. Really fast and helpfully support. Thanks a million. You’re awesome! :)

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Highly recommended. App is well written, easy to setup, options are self-explanatory and the best part is that support is very quick and really understands whatever problem you have. I tried at least 5 apps to do the same thing and this is the easiest to setup and the most stable. Kudos to the team and keep up the good work.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I am not tech-savvy and this app's customer service really made my experience hassle-free! There is a team available online that you can conveniently chat. I requested so many changes and ask so many questions and it was solved in less than 10 minutes! Thank you so much! I've never had an app with extra support like this! Special shoutout to their team member Atinder for helping me out! Absolutely amazing!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 16, 2024

Customers were unable to place orders with this app installed. Encountered issues when entering their address at checkout, being told that their postal code was invalid. Settings all correct. There's a bug but it doesn't feel like any appetite to get to the bottom of it. Cost me thousands in lost revenue. It's a shame as it is one of the better apps for this type of thing.

Using app

About 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 16, 2025

This app is great for our needs at my bakery! Very quick to answer any questions I may have and makes it very user friendly for both myself and my customers! Customer service is top notch.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Nitin was excellent and was a massive help when i had issues with the website. Thank you so much

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 1, 2022

Sehr gute App, intuitiv einzurichten und trotzdem vielfältige Einstellung wie z.B. die Überschreibung des Datumpickers für bestimmte Produkte. Sehr guter, schneller und freundlicher Support! Danke für die gute Arbeit!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

This app has worked perfectly, it has all the layers of control needed to allow customers to schedule their delivery date based on multiple rules and configurations. The best part is it works at the checkout level and not just the cart level like most apps in the marketplace. On top of all the great features, the team at BirdChime has been one of the best in terms of support and adding new features. We needed several customizations and we completed some complex requirements in only a few weeks' time. Absolutely recommend this app and team!

Using app

27 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 9, 2022

Really easy to use and great app. Customer service fast and competent. I recommend the program to everyone who needs this kind of functionality.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Excellent app and service. The best CS I have ever met. They provide very nice service even in free trial period.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

I used this app as an integration on my shopify website, I am selling baked good online and needed some control over how many orders I can take in one day and this app was absolutely perfect for this. Not only that but the online support is second to none! could not recommend high enough.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Die App erfüllt genau das was sie soll. Je nach Theme kann es zu vereinzelten Problemen kommen. Dafür gibt es aber einen Top Support in der App der jedem zur Seite steht!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

I have tried several pickup scheduler apps before I got to this one. The app works well for the most part and support was incredibly helpful with getting it set up. I was impressed with the customer service. There were some glitches along the way but they were workable. I also LOVE the feature of connecting to your Google calendar. This makes it SO easy to keep track of pickups! By far the best pickup app out there!

Using app

29 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 21, 2024

The team managed to fulfilled my request on hand when I'm using this app, thank you so much! They were were very helpful with sorting out issues and even took the time to teach me.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I really recommend this app. It's easy to use but mainly the team goes above and beyond to make it work for what you want. The best help support there is.

Using app

24 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Brilliant app and such helpful service! They make changes on the go based on your comments. So easy to work with, really. Makes me want to download more and more stuff done by the team

Store

Doof

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

This app is incredibly simple yet highly effective! It clears customer objections and sets accurate expectations for delivery times before customers proceed to checkout. The support is top-notch—quick responses and, like the app itself, it simply gets the job done. Scenario: The team assisted me in customizing the date and time picker to perfectly match my website's branding. Despite my pushy requests, they didn't hesitate to offer creative workarounds to achieve my goals—a true hallmark of a great team. Look no further and don't waste time second-guessing yourself—try this app. Not only is it budget-friendly, but honestly, there's no better option out there anyway. A huge thanks to the BirdChime team; I wish you all the best. Great job! Happy customer, 100/100!

Using app

Over 1 year

Total reviews

2

Average rating

5.0