Bird Pickup Delivery Date
Store Pickup & Local Delivery for Shopify by BirdChime
Rating
5.0
feedback
426
chart
#34
All reviews
Review RSS Feed
Aug. 1, 2025
We needed an app where customers can schedule their pick up date and time (Even on the same day as soon as 15minutes) after their order. This app is great for pick up and also delivery. The customer support is highly responsive and helps with the app customizations we need. We are using the paid version and will continue as the customer support greatly helps us
July 23, 2025
Great app and even better service! Our business has various restrictions due to alcohol sales, and because we are a small, scrappy team, we've needed a little more hands on support. The team responds quickly and is extremely helpful. We are thankful for the support, and definitely recommend this app.
Sept. 16, 2025
We’ve been using the Bird Pickup Delivery app and couldn’t be happier with it. The product itself is fantastic—clean, reliable, and packed with the features we need to streamline our local delivery operations. But what really sets Bird apart is their customer support. It’s truly next level. Recently, we needed some changes to our order notifications, but our developer was unavailable. We reached out to support expecting some instructions—and instead, Niraj from their team went ahead and made the changes for us. Problem solved, no back-and-forth needed. This isn’t a one-off experience either. Every single time we’ve contacted support, they’ve been responsive, efficient, and incredibly helpful. They don’t just respond quickly—they solve problems. A+ product. A++ support. Couldn’t ask for a better experience. September 16, 2025 Update: The support these guys provide is not a one-off. They continue to amazing me on how quickly they respond to a chat message, jump in to address a problem and fix the problem. Seriously other apps should learn from these folks. We have run into issues (sometimes created by us), and they ALWAYS are there to help resolve problems. Thanks Anmol for your most recent help. You're amazing!
June 26, 2025
I was so thankful for Bird's quick response when customers were able to select in store pick up for orders that needed to be shipped. They were able to resolve it quickly and we were back up and running properly within an hour.
June 23, 2025
You cannot Beat this App. The app is the best pickup and delivery app for Shopify And Amazing Support.
June 20, 2025
I have recently downloaded this app. I needed to be able to offer Shipping, Local Delivery and pickup with different dates, times and order limits for each different option and this app not only offers those functions, but the amount of other settings, restrictions & pricing that i can apply to each option is amazing. The functionality far exceeds other date picker apps i have researched and this has given us the ability to set up our delivery options exactly as i need. The help from the team i have received during set up has been fantastic. I would definitely recommend this app.
Thank you so much for your kind words and detailed review! 🌟 We're thrilled to hear that the app's flexibility and features have helped you tailor Shipping, Local Delivery, and Pickup exactly the way you need. It means a lot to us that you took the time to explore the settings and found them powerful and easy to use. We're especially glad to know our support team could assist you during setup — we're always here to help. Your recommendation truly motivates us to keep improving. 🚀 Thanks again for choosing our app! 💛
June 20, 2025
Good app, easy to use & support is always very quick & helpful
Thank you for the great feedback! 😊 We're glad to hear you find the app easy to use and that our support team has been quick and helpful. We're always here if you need anything. Thanks again for your support! 💛
June 19, 2025
The Bird crew is top tier in their product and support. I have been using them for years and they continue to improve their quality app. I highly recommend them.
Thank you so much for your continued support and kind words! 🙌 It truly means the world to us to have long-time users like you who recognize the effort we put into both the app and our support. We're committed to constantly improving, and your encouragement keeps us going. Thank you for the recommendation — we’re lucky to have you with us! 💛
June 17, 2025
This team helped me extensively while setting up our in- store pick up feature. All who contributed were very patient, thorough and responsive. Now that its been up and running, its been seamless for our team to use. Highly highly recommend this app and this team!
Thank you so much for your generous review! 💛 We're so glad to hear that the setup support was helpful and that everything is running smoothly now for your team. Our goal is always to make things as seamless as possible, and it’s great to know we hit the mark. We truly appreciate your recommendation — it means a lot to us! 🙌
June 12, 2025
Fijne service en duidelijke app. Denken graag met je mee.
Bedankt! 😊 Thank you for your kind words! We're happy to hear you find the app clear and our service helpful. It’s always a pleasure to think along with our users and support them. We're here if you need anything — thanks again for your trust! 💛
May 29, 2025
best customer service and support from any app in all of shopify! They answer questions in seconds!!! They are incredible!
May 28, 2025
May 25, 2025
perfect app i dont sell products just service this app helped me do a city postcode for the customers so its only in the radius in my city that i want veryy nice and the help service nitin very nice guy who helped me a lot
May 22, 2025
This app worked really well for a while until it didn't. Once I upgraded to the paid version I had nothing but issues. It would rarely work to let customers click pickup. I reached out to get it fixed and every time I would get a reply I would follow what they said and would think it’s fixed but I was wrong. Everytime I would reply to email I would be speaking with someone new every single time and finally got pissed with how many calls I was receiving to place orders because my website wasn’t working. After the last couple weeks going back and fourth I decided to go with another company.
Hi Kierra, Thanks for sharing your experience. I'm truly sorry we let you down after so many months of using the app. In your case, the issue was tied to some configuration details specific to your business use case, and I agree—we should’ve provided clearer, more consistent guidance. That’s on us, and we’ve made internal changes to avoid similar back-and-forth for others. I also reached out personally over email to help resolve things, and while I completely understand your decision, I truly hope we’ll have the chance to support you again in the future. Wishing you and your pups all the best with The Barkery. 🐾 Best regards, Atinder Singh | Founder, BirdChime