All reviews

Rating Breakdown

  • 5
    98% (359 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Aug. 10, 2024

Strongly recommend Bird. The app was the best for my store. The support is excellent. If you catch a snag in set up, the team will help guide you to the finish line.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

It's a great app that works seamlessly on my store. Moreover, I want to thank the whole support team who have assisted me in my every query and customising things to suit my needs. They are quick with their response and provide solutions. I highly recommend this app

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

I spent so much time on two other delivery apps and encountered a problem at the Checkout. I am so glad I switched to Bird Delivery App. I encountered the same issue which I got to know is related to Shopify. However, the tech support at Bird was super helpful and solved my problem. I worked with Nitin, he send me a Collaborator request and once I approved him, he managed to solve my long lasting problem in seconds. It was so helpful and crucial to my business. Nitin went beyond and even helped me chose another app to help me with delivery route optimization. Here is my idea, you will encounter problems and limitation with apps and services, especially if you are building something specific to your business needs. It's the tech support that changes the game. I highly recommend this app, they have your back!

Store

noonva

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

This app is not only perfect for my company, but the team members are always willing to help when there is an issue. They always offer the quickest and most effective assistance in any situation.

Store

JANUARY

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Great support. Bravo! Quick and eficcient

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

Store

TODCO

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

I had raised an issue we were seeing in app with their support team. This was resolved within 5 minutes of reaching out via their support chat.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Great customer service! Loving the app so far. It's perfect for local deliveries for my business since I live on an island!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2024

Such fantastic customer support - highly recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

The support from the team at Bird is amazing.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

This app is so user friendly even I can use it! On top of that, the support is fantastic. Whenever I need help, the team are prompt and accommodating. I highly recommend the app.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2024

The support team is very helpful!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2024

This app changed our whole business. Not only is the app amazing and does exactly what is says but the customer service is the best I have received. Customer agents know what they are talking about, they answer fast and are very helpful. Thanks so much for making our business even better!

Store

Karrari

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Really helpful team. Have used their live chat within Shopify a few times now to help fix things, every time they get things back up and running. Really good app too! We need to offer just in store pick up with a calendar of times for customers to book collection slots in and it works a dream. Would highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

This app is very friendly to use, and I highly recommend it! Niraj is extremely helpful and super fast in replying to messages, making the experience even better. Great product with excellent customer support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

This app is easy to set-up, allows for customization and works great on a mobile device and desktop. I highly recommend it.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

I used the chat feature to ask about the scheduling calendar on the order page. I received another quick response and they even edited my cart so the view was what I was looking for. Love this app!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2024

The app integrates with Shopify and is easy to use.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2024

This app is amazing and works perfect and best customer support

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Using app

8 days

Total reviews

1

Average rating

5.0