All reviews

Rating Breakdown

  • 5
    95% (157 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 99% (163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2025

Store

Paasta

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

This app works very well and I feel that it is very user friendly. All the guides make it easy to understand how to use it and what the settings need to be. We often use it for pick-up for our special occasion food sales at our restaurants and it makes it easy and convenient for us to be able to organize our pick-ups and pace them out. When we have had occasions where it doesn't seem to be working, Ali has always been quick to respond within 24 hours, listen to the issue, and go in and fix it, all while letting us know what happened and letting us know how to prevent any errors in the future. I highly recommend this app.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

App is easy to install. Customer support is great!

Store

Fireworks Central Ltd.

Using app

About 2 months

5 / 5 Share

Oct. 27, 2025

Fantastic app! Collection system works as intended. We encountered a few minor issues with coding, however the developer was incredibly responsive and had everything fixed immediately.

Store

Latifs

Using app

11 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 11, 2025

This shows as free here on the app store. IT IS NOT FREE! It asks you to commit to a cost of $6.99 a month before you can even test out the app. No thanks. I'll find another app that I can at least test out first.

Using app

3 minutes

Total reviews

1

Average rating

1.0

4 / 5 Share

Oct. 2, 2025

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 2, 2025

Great app. Team are supportive and respond quickly on queries.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Hello friends, I recently had some trouble setting up the 'pick up at store' option on my website (www.infinityroses.es) and reached out to Shopify Support. Honestly, they were amazing! The agent (James) I spoke with was super friendly, patient, and explained everything in a really clear way. They walked me through the steps, made sure I understood how it all worked, and stayed with me until the problem was fully solved. I really appreciate the time and effort they put into helping me — it made the whole experience stress-free. Big thanks to the Shopify team for the great support!.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

The Genie App support team is great to work with, they respond in a timely manner and are very helpful. The app itself is easy to setup and does exactly what we need it to do.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

They found you a solution whatever is your problem!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

good app, works well. Support sorted out issues after theme upgrade

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Genie is a smart and easy-to-set-up app. We’re using it to allow customers to select a pickup location, and it works perfectly for our needs. The support team was very helpful in getting everything configured just right. Highly recommended if you want to offer pickup location options to your customers.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

You can create many physical locations for pickup irrespective of your Shopify plan

Store

Rehuzi

Using app

2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

June 8, 2025

Started having some issues and can't activate

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

May 26, 2025

Gracias a Genius hemos alcanzado reducción de tiempos de consulta a cliente, es muy facil de configurar, y la atención al cliente es muy eficiente. Thanks to Genius, we've achieved reduced customer consultation times. It's very easy to set up, and customer service is very efficient.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2025

I had a problem on install and they looked into it quickly and got me straightened out. So far, it's working well for me.

Using app

4 days

Total reviews

8

Average rating

4.9

1 / 5 Share

April 28, 2025

I've had a recurring issue with the app that seems like it should be simple to fix and after two months of going back and forth with a sometimes responsive team (they forgot about my ticket twice), the problem is still unresolved. I wish I could write a good review, but in my experience the app is unhelpful and I would caution others.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 12, 2025

With this app, you can effortlessly translate your strings into any language of your choice. It provides an easy and efficient way to ensure your content is accessible to a global audience, breaking language barriers and enhancing communication across different cultures.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 8, 2025

Have been using this app for over a year now. It does justice with its functionalities and the cost is also really low. A must have if you're allowing customers to pickup from store. Developer is also responsive to requests. Highly recommend.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

April 5, 2025

"If you create custom cakes or other personalized products that require preparation time, this app allows you to easily set and manage the time needed for your creations. It streamlines your workflow, ensuring that everything is ready when your customers need it, giving you more control over your schedule and improving efficiency."

Using app

About 13 hours

Total reviews

5

Average rating

5.0