Genie Store Pickup
Offer instore pickup option for your products
Rating
4.8
feedback
175
chart
#1,555
All reviews
Review RSS Feed
Dec. 18, 2025
Ali was amazing to work with. I was having technical issues with my Genie Store Pickup app, and he helped troubleshoot everything and get it fully back on track. He was patient, knowledgeable, and explained exactly what was going wrong. What I appreciated most was that he also showed me how to fix it myself if anything comes up in the future. Super helpful experience overall - thank you, Ali!
Dec. 16, 2025
The tech support for the app is amazing. I reached out to the developer and he got back to me right away and problem solved with me to find a solution. This app works great for allowing my customers to schedule a pick up date and time once they purchase an item. Thank you, Ali!
Dec. 16, 2025
Easy app to use ! I needed some ajustments due to my job and the developers are very helpful and quick to answer. I recommend
Dec. 15, 2025
This app has all the features that we felt were missing from Shopify's pickup option - such as order limits, date and time selections etc. I had a minor issue that meant I needed to reach out to customer service. Ali was super helpful and resolved my issue super quickly. Thanks so much!
Dec. 12, 2025
An easy to use app that is essential to our store. App developers are quick to respond and helpful with any queries we have and resolved more nuanced issues with no problems at all. Highly recommend.
Dec. 12, 2025
Super goed geholpen! Support ging heel snel. App werkt ook perfect. Heel handig voor als je meerdere locatie hebt en pick-up regelt! Raden we zeker aan.
Dec. 9, 2025
Very happy with this app, it has streamlined our pick up orders significantly. Assistance from the app developers has been quick and helpful. Highly recommend!
Using app
About 3 years
Total reviews
1
Average rating
5.0
Dec. 7, 2025
We've been using this app for over a year and it's great. Shopify's pickup in store option is less than perfect so we went with the Genie app and it has worked great for us. And the customer service is awesome!
Dec. 7, 2025
Excellent customer service. The creator took the time to help make a custom change to my confirmation e-mails, which I greatly appreciated. This app does exactly what it says.
Dec. 5, 2025
10/10 Does exactly what we need for our 3 locations! Super easy to configure and when you need help or some additional coding done to make it fit your store, Ali will help day and night to fix and make it work for you. Thanks for the Help Ali!!
Dec. 3, 2025
Using for over two years. Great app, works well and is much better value than other apps that do similar. Excellent support!
Using app
Over 2 years
Total reviews
1
Average rating
5.0
Nov. 12, 2025
This app works very well and I feel that it is very user friendly. All the guides make it easy to understand how to use it and what the settings need to be. We often use it for pick-up for our special occasion food sales at our restaurants and it makes it easy and convenient for us to be able to organize our pick-ups and pace them out. When we have had occasions where it doesn't seem to be working, Ali has always been quick to respond within 24 hours, listen to the issue, and go in and fix it, all while letting us know what happened and letting us know how to prevent any errors in the future. I highly recommend this app.
Nov. 3, 2025
App is easy to install. Customer support is great!
Store
Fireworks Central Ltd.
Using app
About 2 months
Oct. 27, 2025
Fantastic app! Collection system works as intended. We encountered a few minor issues with coding, however the developer was incredibly responsive and had everything fixed immediately.
Oct. 11, 2025
This shows as free here on the app store. IT IS NOT FREE! It asks you to commit to a cost of $6.99 a month before you can even test out the app. No thanks. I'll find another app that I can at least test out first.
Oct. 2, 2025
Sept. 30, 2025
Hello friends, I recently had some trouble setting up the 'pick up at store' option on my website (www.infinityroses.es) and reached out to Shopify Support. Honestly, they were amazing! The agent (James) I spoke with was super friendly, patient, and explained everything in a really clear way. They walked me through the steps, made sure I understood how it all worked, and stayed with me until the problem was fully solved. I really appreciate the time and effort they put into helping me — it made the whole experience stress-free. Big thanks to the Shopify team for the great support!.
Sept. 19, 2025
The Genie App support team is great to work with, they respond in a timely manner and are very helpful. The app itself is easy to setup and does exactly what we need it to do.