Genie Store Pickup
Offer instore pickup option for your products
Rating
4.9
feedback
187
chart
#1,013
All reviews
Rating Breakdown
Review RSS Feed
March 25, 2024
10/10 customer service! The team at Genie has been quick to help us get the app running for our store. Definitely would recommend this app to everyone.
March 22, 2024
Great app and a great team. They are super responsive and helped with a lot of customization. The only pickup scheduling app that ticked all of the boxes.
March 19, 2024
My store is for pickup only from our shop, so this app was just what I was looking for! Very easy to implement, and the customer service was amazing. I had a query regarding checkout and it was very efficiently and easily solved within a day
March 18, 2024
I didn't try it out. I'm looking for a basic date/time picker solution and this app CLAIMED: Price: Free. However, after installing it, it says it's only a free trial with a subscription fee after. This information is not advertised anywhere on the app page like it is for other similar apps.
Jan. 30, 2024
The app has worked great for us. I particularly appreciated that when I had a question and was having a small problem with the app they responded promptly and went in and fixed the problem within a day.
Jan. 24, 2024
I'm so happy I found this App for need to offer pick ups with a schedule in mind. I sell both large items that ship on a pallet and small items that generate automatic shipping rates at checkout. Those items can be picked up yet if someone was to put one of each in their cart, it would generate a shipping rate that was VERY wrong for my business. I needed to find a way to block the items from offering a shipping rate when they can only be picked up. Ali and his team took time to understand my problems and fixed it so I can utilize their app more efficently. As a entrepreneur it is hard to make money when we have to give it away to shippers because the platform isn't set up correctly. I'm happy to have worked with Ali and will implement this app on my other businesses.
Jan. 1, 2024
This app was perfect for our needs! We needed customers to be able to select which store they would like to pick up from independent of the actual location's inventory and this not only handled that but also works so much more intuitively than the Local Pickup option that is built into Shopify. We have a few small hiccups while getting the app setup, but Ali was able to get us sorted out with lightning speed and efficiency. I wholeheartedly recommend this app not only for how well it works but also how great the support is!
Dec. 31, 2023
Update: They contacted me, and fixed the issue. Original: Not good, it says it is Free on the app store, but when I install it, I have to agree to 6,99 every month... A hard no...
Dec. 18, 2023
The customer service is on point! My experience with GenieApp was easy from the start. They took me in charge from the beginning and they are very quick on the reply for any issue that may occur. My clients are very happy to have multiples options for pick up orders now. I recommend :)
Dec. 13, 2023
I didn't like the Shopify built-in in-store pickup function for a bunch of reasons. This app looked appealing and affordable. I have a pretty customized theme so installation was a little bit complicated, but Ali patiently listened to what I wanted and implemented it perfectly. Now our in-store pickup option works just like I envisioned. The app works great and is an excellent value, and Ali is top-notch in terms of support.
Nov. 28, 2023
This app is exactly what I was looking for! I wasn't able to get it to integrate with the theme I was using, but Ali was able to assist and set it up perfectly in a day! Update: I wanted to hide my local pickup address as it is a residential address and Ali was able to help me do that and only have the pickup address revealed when orders are made. This is super helpful for small businesses operating out of their homes. I also had an issue with the pickup emails not syncing and he was able to look into it quickly and fix it.
Oct. 23, 2023
Fantastic App! It matches our need with simple functions, and also amazing tech support service, which helped us fixing all the integration issues with the theme we are using. Also the pickup info can be sync to the order detail and be sent to the warehouse with order so that the logistics team can review and prepare for those pickups
Oct. 17, 2023
I have recently downloaded the app for a new TakeAway Sushi shop that I am building and I must say the app does exactly what we need. There were some small details about the way things were displayed in the checkout but after a quick conversation with the developer, everything was sorted out. The app works great so far and the developer is really quick and helpful.
Oct. 13, 2023
The customer service for this app is wonderful. Ali was very quick to help us with an installation issue.
Oct. 12, 2023
My store has a main location and a location that is pickup only. I was struggling to find a way to accomplish this. I downloaded GenieApps and when I couldn’t quite figure out everything I emailed the developer and they went in and set things up for me. I have had several questions and they are very quick to respond and extremely helpful. I would definitely recommend giving them a try.Thanks GenieApps.
Sept. 13, 2024
I highly recommend this app. We have been using this app for 2 years. This app has allowed us to offer to our customers store pickup at 3 different locations but shipping from one single location. We were able to do it efficiently and reduced our error rates significantly after using this app. The app is easy to use. Tech support is excellent. Ali, Genie's founder, is very responsive to our needs. He has troubleshoot our issues and made modifications for us so it would adapt to our needs.