Genie Store Pickup
Offer instore pickup option for your products
Rating
4.9
feedback
213
chart
#919
All reviews
April 22, 2026
Great app for improving store performance, it helped optimize my page speed and overall loading experience without any technical hassle. Simple to use, effective, and the support team is very responsive when needed.
April 21, 2026
This app helps us manage hundreds of pickups per month. We needed to reach out to the developer to fix an issue we noticed happening in less than 1% of pickups and they were able to sort it out efficiently without affecting the rest of our workflow. Highly recommend
April 17, 2026
Satisfied with this App. Assistance from the app developers has been quick and helpful. Highly recommend!
April 6, 2026
I’ve been using this app for a while now, and honestly, it’s been a great addition to my store. The setup was smooth, and everything works exactly as expected without any unnecessary complications. One feature I really like is the free shipping bar — it’s simple but very effective. It helps boost conversions by encouraging customers to add more items to their cart, which is always a win. The customization options are also solid, so you can match it with your store’s branding easily. The app runs smoothly without slowing down the store, and that’s a big plus. A lot of apps claim to be lightweight, but this one actually delivers.
March 30, 2026
Genie Store Pickup is a great app with helpful features like easy setup, customizable pickup dates and time slots, and the ability to block unavailable days. It integrates smoothly with Shopify and makes the pickup process simple for customers. Overall, it’s a reliable and user-friendly solution for managing store pickups.
April 1, 2026
I’ve been using this app for managing store pickups, and it’s been a great experience so far. It’s very customizable, letting me set pickup dates, times, locations, and even add fees when needed. The interface is simple to use, and everything runs smoothly without issues. Whenever I needed help, the support team was quick, friendly, and really went the extra mile to assist me.
March 17, 2026
Super easy to use and works perfectly. Made local pickup simple for my store highly recommend
Feb. 18, 2026
I have no idea how I messed up installing the app, but I did. Ali was super polite and very quick to jump in and fix everything. I was up and going correctly within 10 mins of the first message! Highly Satisfied! I can't wait to launch my site, if the app is as good as the customer service I am in for a successful journey!
Feb. 12, 2026
We weren't actually able to use the app because we're not on Shopify Plus, and apparently we can't add anything to checkout. Regardless, Ali was very helpful and I would recommend the app just based on his excellent customer service.
March 17, 2026
UPDATE: This app is great for in-person pick up. Its one of the most customizable apps. The developer reached out and apologized stating that the email i received was an error and has been very helpful in getting the app back on my store and customized to match my UI. It's refreshing to see a developer actually care. The app itself was wonderful and would get 5 stars, but they just sent an email and gave users 4 days to accept their new monthly charge. I'm irritated the developer did not give us adequate time to find alternatives or notify our customers they would no longer have the option to pick up. Sadly, my store is very small in revenue and $5/mo does eat into my margins as an emerging 3 month old brand.
Feb. 8, 2026
Had a problem with the side cart loading on my website, so I emailed the support team for help. The founder was super kind and helpful and got back to me within a day and fixed the problem. Would 100% recommend.
May 22, 2026
The app hasn't been working correctly for weeks now. I loved it at first, but now customers have been able to select pickup dates I originally blacked out. Unfortunately I had to switch apps since the main feature I need to work doesn't work anymore. Original review: Ali spent several hours doing custom coding for me to ensure the app works exactly how I need it to. I'm an artisan bakery without a storefront, and I needed a way to give my customers multiple pickup options based on the different farmers markets I do. Highly recommend this app if you need that as well!
Feb. 1, 2026
Ali is very helpful, understood my requests and provided solutions/ reflect the results on my website instantly. Not pushy at all when it comes to services at require additional charge and costs was transparent before proceeding.
Jan. 22, 2026
The app is very useful and easy to use. Ali was helpful and was able to solve the issues we faced.
Using app
About 1 month
Total reviews
1
Average rating
5.0
Jan. 19, 2026
I have been using this app for years and it’s been very helpful. Whenever I need help Ali has always been very quick to respond and fix the issue. Highly recommend!
Jan. 10, 2026
Great app and Ali is very supportive, he helped me a lot and answer very quickly when something is wrong !
Jan. 6, 2026
Ali was extremely helpful in setting up this app when we were struggling to. (It's not hard to setup but we needed very specific things which Ali helped us with and added additional features so we could use this app to its fullest!) We really needed a way to add fees to Pickup orders as frequently we have customers who don't pick up their purchases which leads to wasted time and money. We're very excited to have this app on our site.
Jan. 1, 2026
The feature is super helpful for my site. When there’s some minor tech issues happened, the team responded with patience and super helpful as well. Really appreciate the quick turnaround. Many thanks!