All reviews

Rating Breakdown

  • 5
    96% (179 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Oct. 2, 2024

Ali helped through technical changes on how the app applied to my site. He understood my ask and promptly actioned it. I’m not a technical genius person and he made the process easily understandable. Overall the app meets my needs for store pick up and delivery. Low app fees is a bonus too.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

This app works well for our needs and support was brilliant over a few days. We needed help to reinstall it onto our new theme. Support also made some customisations for us. There are additional notes on the order page when there is a pick-up but it doesn't bother us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Genie Store Pickup is an excellent app with fantastic support! I've been using it for many years and recently added our second location and store. The level of support is outstanding—it's incredibly fast, and nothing is ever too much trouble for the team. If you need a reliable pickup option for your Shopify store, I highly recommend this app. It's been a game-changer for our business!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

We are a mobile business and do a lot of public events. We needed an app that would allow us to create a pickup location for each one. This app does the job perfectly! Genie's owner, Ali, even helped change the button from "Store Pickup" for us. Customers can choose between "Shipping" and "Pickup At Event Location". When they choose "Shipping" they get the normal checkout shipping options. When they choose "Pickup At Event Location" they see available events that I have set up in a 28 day window. I highly recommend this app!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

The app looks good integrated on our website and functions well.Genie helped us set this up through a very easy and intuitive interface.

Using app

2 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

great app and exactly what i was looking for! so happy this app is free. i ran into a small issue and requested a walk through via video and customer support helped me in less than an hour and resolved my issue the same day. so happy with the app and service!

Using app

About 5 hours

Total reviews

26

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

It's free you can filter what products and locations for pickup or shipping and easy to customize

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

happy with this. this works for my cake site ☺️☺️☺️☺️ and helps my customers pick locations for pick up

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Great app and amazing customer service that is rarely found in this day and age.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

Genie Store Pickup has been wonderful for our business, with 6 pickup locations it was important for us to be able to offer this to our customers. The app looks good integrated on our website and functions well. Best of all Ali and the team are so responsive - if we ever have any questions or want to change things (or have forgotten how to do it ourselves) they reply right away and get things done. Thank you for a great service.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

We needed to create a BOPIS service on our website where clients could choose between over a hundred locations. Genie helped us set this up through a very easy and intuitive interface. Furthermore, we needed some custom code done for a specific feature on our website. I messaged Genie Support and have been going back and forth with Ali, Genie's owner, perfecting the custom code based on our needs. Ali is professional in his replies, reply time and always did his best to accomodate my many requests. I heavily suggest working with Genie if you need a similar service implemented in your shop. Customer support is great and will give you clear and prompt replies.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Amazing service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

I had a great experience with this app! The customer service was fantastic, everytime I asked a question it was answered promptly and with helpful tips and screenshots of how and where to find things and customize options for my site. Thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

We transitioned to a new theme and as such, needed the Genie Store Pickup app re-coded. The support team kept us up to date on status and worked quickly to make sure we had our Store Pickup options restored. Thanks for your help!

Using app

9 months

Total reviews

5

Average rating

4.6

5 / 5 Share

July 1, 2024

Great app that extends the store! Support team is very dedicated to helping customize the app features to suit your store. I would recommend this app!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Great customer service. Responded quickly to my query and sorted all issues.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

I love a straightforward app that does what it says without fuss! Add in top notch service and this is a 5 star app! I tried two others, but this is the easiest and best looking for the customer.

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 7, 2024

The application support is excellent, with quick response.

Store

Hugmie

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2024

Ich habe versucht zu instalieren als ich aber nucht weiter wuste habe ich die Firma um Hilfe gebeten=> es wurde schnell erledigt kann ich nur empfehlen

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

The application support is excellent, with quick response.

Using app

2 months

Total reviews

1

Average rating

5.0