All reviews

Rating Breakdown

  • 5
    96% (179 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Jan. 31, 2023

Fast response time and they also helped me fix an issue I had of my customer's not receiving their pickup location / pick up date in their emails.. I highly recommend this app. It made my website allow for pickups at different locations and allows them to choose their pick up time and date which is really helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us

5 / 5 Share

Jan. 24, 2023

GREAT support! They were very responsive and helpful. This app is perfect for my small business. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us

5 / 5 Share

Dec. 27, 2022

This application is essential if you want to set up a pickup order function. Support is fast and very accurate. Very clear instructions on how to set it up. I can fully recommend it.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us

5 / 5 Share

Dec. 26, 2022

Fantastic support, very responsive and nothing I asked was too much. Highly recommended! The app is just what I needed for my small business to make the customer choose his pick up time and date. Perfect!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us

5 / 5 Share

Nov. 9, 2022

Awesome app does everything we need it to do. Support and customer service is top-notch as well. Highly recommended!

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Nov. 7, 2022

Very easy to use, streamlined app that helped us simplify our pickup and remove shipping as a delivery option for our pickup-only store. Very pleased with the prompt assistance and no cost setup help.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Nov. 2, 2022

We're using the app to enable a local pickup in 8 location and it works very well. The developers helped us with our problem in less than one hour which is absolutely amazing! Thank you for this service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Oct. 26, 2022

I feel this app is going to work really well for us. We are a farm that delivers product to 3 different locations once a month for our customers to pick up their products. This app allowed me to set up those options and have customers choose which location they wanted to pick up at. Customer service was very helpful. Much appreciated. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Oct. 26, 2022

I have two different pickup locations in one city, the app allows the customer to choose. The support is fantastic, Genie experts handled everything for me and answered all questions quickly. Thank you very much!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Oct. 23, 2022

Great app. Works way better than the last one we were using. Great options for flexibility with settings. Wonderful customer service. We had some issues at set up from our previous app that they were able to help correct with us even though it was not caused by their app. Very happy to pay for this app for it's benefit to our store.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback !!! It means a lot to us.

5 / 5 Share

Oct. 25, 2022

The app is simple but great. There are a lot of tweaks that you can custom-pick up functions as you want and it works seamlessly with Shopify. Highly recommend. Thanks, Ali, the owner for offering this app free. This means a lot to small businesses like us.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

This app is an amazing addition to our website. Not only is it easy to install and use, the support is above and beyond what was expected.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback !!! It means a lot to us.

5 / 5 Share

Oct. 3, 2022

Ali and his team really helped us out with an issue we were having with our customer confirms. His attention to detail, quick turnaround time and prompt resolution provided us with enough time to complete all the required testing before the shop opened. It is reassuring to know there is someone like Ali to assist not only during the set up process but also during the life of your shop. I highly recommend the Genie App for your Shopify stores needs.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! It means a lot to us

5 / 5 Share

Sept. 19, 2022

Great app! Works well for the purpose we have for picking up cakes and for customers to be able to choose a pick up day and time. It took a while to get all the settings right as we had very special requests, but this was all resolved thanks to very helpful service. We are very grateful for this and we are so happy with everything!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Aug. 9, 2022

Not only that the app is great and does exactly what it says but Ali offers a 5 stars customer support. Great experience.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

Aug. 2, 2022

Great app! Does exactly what I need it to do for my store. They even custom installed for me when I ran into trouble. Great customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

July 28, 2022

We needed this app to configure pickups for our bakery, and Ali was incredibly responsive and detailed with instructions to help us along the way. Great experience!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us.

5 / 5 Share

July 28, 2022

Tatsächlich super schneller Kundenservice. Die App selber hat auch eine schöne Oberfläche und ist gut in den Webspace eingearbeitet.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

July 21, 2022

After installing this app, the number our in-store pickup order has increased. Ali helped me out quickly and accurately with my request regarding the setup.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great feedback!!! It means a lot to us

5 / 5 Share

July 20, 2022

The app works very well and provides exactly the solution we were looking for. I had a small problem with the setup (which is explained very well) and got help IMMEDIATELY from the Support, who fixed it right away. Incredible service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!