All reviews

Rating Breakdown

  • 5
    96% (205 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 99% (211)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2021

Great app for utilizing store pick up. It's very user friendly and I needed some help with additional questions and they were VERY FAST and VERY TIMELY. I would recommend this to anyone wanting to do store pick up and all questions are handled immediately.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

July 15, 2021

Love love loveeeee this app! I was using another app for local pickups and it didn't give me certain options like this app does. Also, if you ever need help feel free to contact them. Ali has been very helpful and responsive. Thank you sooo much Ali!!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

July 12, 2021

The app was exactly what I needed to keep my private address, private, while still adding a local pick-up option! Also, the app creator is extremely helpful and made sure that the app was working the way I wanted it - honestly went above and beyond my expectations!! Thank you endlessly!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

July 1, 2021

Recently installed this app. Works really well and also doesn't effect my other shipping apps. Support was great and even helped to customize some things that weren't available as standard.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

July 1, 2021

Great app so far! Easy to set up. Good customer service :) Will continue to use this app. Love .. Support!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

June 24, 2021

This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

June 22, 2021

I needed an app for customers to choose a pickup date and time at the store. The founder of the app was very helpful and quickly replied to my questions. He set up the pickup date calendar in French and also made it mandatory for the customer to chose a pickup date before checking out. I highly recommend this app.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your great feedback!!!

5 / 5 Share

May 16, 2021

Used this app but had a few issues. And while developing my store had several issues which the support helped solve. I usually do not write a review, however this one earned it!

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

May 10, 2021

works great for our store for multiple pickup locations! Very helpful IT with quick responses. Thank you

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

May 1, 2021

I have used this app over the holidays and appreciate being able to specifically choose pick up times customers have available to choose from. I am doing another local promotion and things have changed in my theme and I couldn't get it to show up again. On a Saturday afternoon I emailed support and within less than an hour it was fixed and working. INCREDIBLE customer support! This was REALLY helpful too since I can only post in one local groups on a certain day of the month and was hoping to do so with everything working. BEYOND expectations and very appreciated.

Using app

5 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your great feedback!

5 / 5 Share

April 28, 2021

Great app that gives us a click and collect option in an uncomplicated way. Plenty of scope to scale up once we reopen our onsite retail. Very good support from Ali too.

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 6, 2022

Installation was very smooth and when I had a suggestion for offering discounts for pick-up orders, the developer helped us out by adding that feature to our installation. Very responsive and professional. Update December 6, 2022 App continues to be great and the customer service from the developer is top notch. He should be commended for offering such a compelling option in the app store.

Using app

10 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your great feedback!

4 / 5 Share

April 21, 2021

Tech support at Genie is terrific! We're new to Shopify and needed a complicated pickup schedule, so I had a lot of questions. They were very helpful and responsive, and the app worked very well for us for what we were trying to do. In the future, it would be great if we could pick and choose which items have mandatory pickup and which have mandatory shipping. We tried to do that so we could also offer items from a print-on-demand company, but couldn't do that combination. In any case, we are very pleased with the app!

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 31, 2021

A great app - allows us to have multiple pickup locations and only one inventory location. Ali was an awesome help getting it installed on our site - amazing customer service!!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

1 / 5 Share

Feb. 20, 2021

Deinstallation did not work, still some remaing assets which are slowing down my page extremly. Waiting now for CS to help. -------------------------------------- Here Genie CS's update what to do: "Please follow the following steps to make sure that everything is deleted out from your store: 1) Remove the {% include 'genie-store-pickup' %} line from your Layout > theme.liquid file. 2) Remove the line from your Sections > cart-template.liquid file. 3) Delete the Snipets > genie-store-pickup.liquid file. 4) Delete the Assets > genie-storepickup.scss file. 5) Delete the Assets > genie-storepickup.js file. 6) Delete the Assets > genie-storepickup-vender.js file. 7) Delete the Locales > en-GP.json file. Here is the guide as well that we have included in our application. http://www.genieapps.xyz/store_pickup/faq#uninstall-app "

Using app

24 minutes

Total reviews

3

Average rating

3.0

Developer Reply

Hi, I hope you are doing well. Our assets can not slow down any page because they are not used when the application has been uninstalled. As soon as the application gets uninstalled Shopify removes our access. That's why we are not able to delete any assets. The issue might be coming because of another code in your store. We can check your store for you that why it's getting slow. Thank you Ali

5 / 5 Share

Feb. 1, 2021

This team is awesome. They have helped me so many times with little adjustments. Great product, great people.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Jan. 18, 2021

My store is online only and this app is going to help me manage my local pickups much better! The app did not install properly, however, the support was proactive and almost instant. I highly recommend this app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

The guys at Genie Store have gone above and beyond to help update integration and personalize so that orders are automatically created in our POS system.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Dec. 11, 2020

The support for this app is fantastic. I just updated my theme and the widget was not displaying. I emailed support and it was fixed immediately. The app also works really well as store pickup has become a vital part of our business.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great feedback!