All reviews

Rating Breakdown

  • 5
    96% (182 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2020

Perfect service, they help me to customize the app for my theme, and help me with some traduction very fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

We installed this app for our marimekvancouver.com website. It was super easy to install - needed a few tweeks at the end from Genie. They were superhelpful and later on, when we upgraded our theme they were able to jump in again and make a quick fix for us. Totally recommend them.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

June 8, 2020

I reached out to get support and was assisted in a timely manner. If you ever have a question, reach out and they will help you right away.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review!

5 / 5 Share

May 29, 2020

Brilliant app, and the customer service has been amazing. Any issues sorted in no time at all. We are currently using it to run pick ups from our restaurant and so far its been brilliant. Thanks to everyone in Genie Apps!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review!

5 / 5 Share

May 23, 2020

We needed some help with the app install and the owner of the company got back to us quickly and resolved our issue fast and was very accessible.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review!

5 / 5 Share

May 21, 2020

I perfect, they help me to customize language, customize appearance, its work perfect, I recommended this app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 21, 2020

I love this app. The customer service team & founder were extremely helpful in customizing my pick up times/dates and more that suited my business perfectly. I highly recommend this app. Thanks again!!!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback

5 / 5 Share

May 19, 2020

Im really pleased with the help I got when I tried Store Pickup by Genie Apps. Super service from the developers! Thanks guys!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback

5 / 5 Share

May 15, 2020

Great workaround for shopify’s lack of local pickup option. Good tech support and overall very happy with the functionality!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 14, 2020

I love this app. They have excellent customer service. Quickly done well done. I highly recommand this app.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 14, 2020

Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email. Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional. This app is functioning as advertised. It is clean and easy for the customer to use. Customer service makes this app a BARGAIN

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 14, 2020

This app is great. The customer service was excellent. They got back to me super fast and helped me customize what I needed. Thanks.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 13, 2020

Great app and their support team was very helpful in customizing the installation for us as we required a full translation for a french only store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 9, 2020

Excellent app and service!!! I requested to add local delivery function to this app and they made it work! I am very satisfied. Thank you.

Store

Uni-T

Using app

3 months

Total reviews

17

Average rating

5.0

5 / 5 Share

May 7, 2020

Easy to install and use. We needed some customizations and the team was easy to work and got the job taken care of quickly!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2020

Works really well! The team there works quick and I was able to get them to customize my sight for a bit of money. Definitely worth the investment! Thanks again to the Genie team!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2020

I love this app! It is perfect for my business. Also, the support team was amazing with helping with my questions that I had. A+ all around.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

This app is perfect. We tried many others, and this one ended up working perfectly for us. Genie support by Ali was fantastic, and got it working exactly how we needed it. Worth every penny. Thank you!

Using app

12 months

Total reviews

9

Average rating

4.7

5 / 5 Share

April 30, 2020

Great app. It wasn't formatted perfectly when I first installed it, so I contacted them and soon after they made all the changes I asked for. Does exactly what we need. - Open Door Tea

Using app

12 months

Total reviews

10

Average rating

4.9

5 / 5 Share

April 30, 2020

We have two ecommerce web sites. I installed Store Pickup in the first one and it worked perfectly. The second one has some customization and I needed help from Genie to get it going. They were super responsive and very efficient. I really recommend the product

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review.