Genie Store Pickup
Offer instore pickup option for your products
Rating
4.9
feedback
213
chart
#919
All reviews
July 28, 2021
Great app for utilizing store pick up. It's very user friendly and I needed some help with additional questions and they were VERY FAST and VERY TIMELY. I would recommend this to anyone wanting to do store pick up and all questions are handled immediately.
Thank you for your great feedback!!!
July 15, 2021
Love love loveeeee this app! I was using another app for local pickups and it didn't give me certain options like this app does. Also, if you ever need help feel free to contact them. Ali has been very helpful and responsive. Thank you sooo much Ali!!
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July 12, 2021
The app was exactly what I needed to keep my private address, private, while still adding a local pick-up option! Also, the app creator is extremely helpful and made sure that the app was working the way I wanted it - honestly went above and beyond my expectations!! Thank you endlessly!
Using app
About 23 hours
Total reviews
1
Average rating
5.0
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July 1, 2021
Recently installed this app. Works really well and also doesn't effect my other shipping apps. Support was great and even helped to customize some things that weren't available as standard.
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July 1, 2021
Great app so far! Easy to set up. Good customer service :) Will continue to use this app. Love .. Support!
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June 24, 2021
This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.
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June 22, 2021
I needed an app for customers to choose a pickup date and time at the store. The founder of the app was very helpful and quickly replied to my questions. He set up the pickup date calendar in French and also made it mandatory for the customer to chose a pickup date before checking out. I highly recommend this app.
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May 16, 2021
Used this app but had a few issues. And while developing my store had several issues which the support helped solve. I usually do not write a review, however this one earned it!
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May 10, 2021
works great for our store for multiple pickup locations! Very helpful IT with quick responses. Thank you
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May 1, 2021
I have used this app over the holidays and appreciate being able to specifically choose pick up times customers have available to choose from. I am doing another local promotion and things have changed in my theme and I couldn't get it to show up again. On a Saturday afternoon I emailed support and within less than an hour it was fixed and working. INCREDIBLE customer support! This was REALLY helpful too since I can only post in one local groups on a certain day of the month and was hoping to do so with everything working. BEYOND expectations and very appreciated.
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April 28, 2021
Great app that gives us a click and collect option in an uncomplicated way. Plenty of scope to scale up once we reopen our onsite retail. Very good support from Ali too.
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Dec. 6, 2022
Installation was very smooth and when I had a suggestion for offering discounts for pick-up orders, the developer helped us out by adding that feature to our installation. Very responsive and professional. Update December 6, 2022 App continues to be great and the customer service from the developer is top notch. He should be commended for offering such a compelling option in the app store.
Thank you for your great feedback!
April 21, 2021
Tech support at Genie is terrific! We're new to Shopify and needed a complicated pickup schedule, so I had a lot of questions. They were very helpful and responsive, and the app worked very well for us for what we were trying to do. In the future, it would be great if we could pick and choose which items have mandatory pickup and which have mandatory shipping. We tried to do that so we could also offer items from a print-on-demand company, but couldn't do that combination. In any case, we are very pleased with the app!
March 31, 2021
A great app - allows us to have multiple pickup locations and only one inventory location. Ali was an awesome help getting it installed on our site - amazing customer service!!
Thank you for your great feedback!
Feb. 20, 2021
Deinstallation did not work, still some remaing assets which are slowing down my page extremly. Waiting now for CS to help. -------------------------------------- Here Genie CS's update what to do: "Please follow the following steps to make sure that everything is deleted out from your store: 1) Remove the {% include 'genie-store-pickup' %} line from your Layout > theme.liquid file. 2) Remove the line from your Sections > cart-template.liquid file. 3) Delete the Snipets > genie-store-pickup.liquid file. 4) Delete the Assets > genie-storepickup.scss file. 5) Delete the Assets > genie-storepickup.js file. 6) Delete the Assets > genie-storepickup-vender.js file. 7) Delete the Locales > en-GP.json file. Here is the guide as well that we have included in our application. http://www.genieapps.xyz/store_pickup/faq#uninstall-app "
Hi, I hope you are doing well. Our assets can not slow down any page because they are not used when the application has been uninstalled. As soon as the application gets uninstalled Shopify removes our access. That's why we are not able to delete any assets. The issue might be coming because of another code in your store. We can check your store for you that why it's getting slow. Thank you Ali
Feb. 1, 2021
This team is awesome. They have helped me so many times with little adjustments. Great product, great people.
Aug. 3, 2021
Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,
Thank you for your great feedback!
Jan. 18, 2021
My store is online only and this app is going to help me manage my local pickups much better! The app did not install properly, however, the support was proactive and almost instant. I highly recommend this app.
Dec. 16, 2020
The guys at Genie Store have gone above and beyond to help update integration and personalize so that orders are automatically created in our POS system.
Thank you for your great feedback!
Dec. 11, 2020
The support for this app is fantastic. I just updated my theme and the widget was not displaying. I emailed support and it was fixed immediately. The app also works really well as store pickup has become a vital part of our business.
Thank you for your great feedback!