All reviews

Rating Breakdown

  • 5
    95% (157 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 99% (163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2020

We found this to be the most useful curbside app available. I would love the ability to customize it a bit more, but I'm sure any shortcomings are due to limitations of the Shopify platform. I'm giving a hearty 5-stars because I broke the app the morning just tinkering around. Ali responded to my support email within minutes and had it quickly resolved. I don't think we had one customer affected by my careless error. Thanks!

Using app

3 months

Total reviews

24

Average rating

3.8

Developer Reply

Thank you for your great feedback.

5 / 5 Share

Aug. 6, 2020

This is a really solid app and has really helped us with pickup orders through COVID-19. The app is extremely easy to use and the support team is wonderful. If you download and it isn't working perfectly, please don't immediately uninstall and reach out to their support team. They've been able to navigate me through a couple things and I am really happy with the app and their support team (fast response time and helpful solutions!)

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback.

5 / 5 Share

July 28, 2020

I've tried most of the Store Pickup apps in the App Store and this one was the only one that functioned well with my custom theme. Ali and his team were also able to even customize some of the functionalities for me to match my designs. I strongly recommend you to try the app for yourself!

Store

SWIRL

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback.

5 / 5 Share

July 5, 2020

Initually, we had some troubles with adapting the app to our services. However, after contacting the developer he supported me in every way possible. Eventually, we succesful run the app and it supports our business :) Really advise it.

Store

Tabkeaw

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback.

5 / 5 Share

June 24, 2020

The best app for the store pick up. He did many customization for me and support is second to none. Very timely support as well , I am very very happy and it is working perfectly for me

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

June 24, 2020

Excelente aplicación y servicio, te acompañan en instalación y ayudan con la traducción al español si tienes dudas, y la app cumple con lo que se necesita.

Using app

2 days

Total reviews

5

Average rating

3.8

5 / 5 Share

June 22, 2020

We had previously hired a supposed "Shopify Expert" to help us set up our site to have our customers to pick the time, date and location for curbside pickup orders. Sadly it was a disaster and they made a colossal mess of things. We then searched high and low to find a solution and then we came upon this app. We were SO thrilled! It is exactly what we needed. This app was easy to use, it allows the user to easily modify our settings which is perfect! The support given by Ali and team was amazing. They went above and beyond for us to make sure it did what we needed it to do and and customized settings for us to what we needed. They even helped us make sure there was no residual left over code from the botched job prior to installing their app. Excellent Customer Experience and service. We will definitely keep our eyes open for any other developments by Genie App! Fantastic work.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2020

This app is amazing! They provide such great support! I sent a request and was literally given a response within 5 minutes - this is something that’s really important to me when I’m running a business. I need things done quickly! They were able to customize the app for me within a few hours! I really appreciate the support and flexibility from this app. Would highly highly recommend it to everyone!

Using app

17 days

Total reviews

16

Average rating

5.0

5 / 5 Share

June 11, 2020

Perfect service, they help me to customize the app for my theme, and help me with some traduction very fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2020

We needed some help with the app install and the owner of the company got back to us quickly and resolved our issue fast and was very accessible.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review!

5 / 5 Share

May 21, 2020

I perfect, they help me to customize language, customize appearance, its work perfect, I recommended this app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 21, 2020

I love this app. The customer service team & founder were extremely helpful in customizing my pick up times/dates and more that suited my business perfectly. I highly recommend this app. Thanks again!!!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great feedback

5 / 5 Share

May 19, 2020

Im really pleased with the help I got when I tried Store Pickup by Genie Apps. Super service from the developers! Thanks guys!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback

5 / 5 Share

May 15, 2020

Great workaround for shopify’s lack of local pickup option. Good tech support and overall very happy with the functionality!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 14, 2020

I love this app. They have excellent customer service. Quickly done well done. I highly recommand this app.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 14, 2020

Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email. Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional. This app is functioning as advertised. It is clean and easy for the customer to use. Customer service makes this app a BARGAIN

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 14, 2020

This app is great. The customer service was excellent. They got back to me super fast and helped me customize what I needed. Thanks.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review.

5 / 5 Share

May 9, 2020

Excellent app and service!!! I requested to add local delivery function to this app and they made it work! I am very satisfied. Thank you.

Store

Uni-T

Using app

4 days

Total reviews

18

Average rating

5.0

5 / 5 Share

May 7, 2020

Easy to install and use. We needed some customizations and the team was easy to work and got the job taken care of quickly!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2020

I love this app! It is perfect for my business. Also, the support team was amazing with helping with my questions that I had. A+ all around.

Using app

8 months

Total reviews

1

Average rating

5.0