Genie Store Pickup
Offer instore pickup option for your products
Rating
4.9
feedback
213
chart
#919
All reviews
Sept. 18, 2023
Exactly what I was looking for. Ali was very helpful during set up. Thank you for everything and your continued support!
Aug. 24, 2023
We were actually using another app for pickups but it does not have the flexibility like the Genie Store Pickup app. The app is very well thought off, and the developer is very helpful. It was easy to navigate and very good app to use.
Aug. 23, 2023
This app covers the needs for a Click & Collect based store. We've experienced some problems after installing it, but developers helped us quickly and effective. Very reccomended.
June 13, 2023
I think this app helps some, but the information for pickup doesn't initially flow into the packing slip unless you request additional support (we use it to fulfill the orders), and the app uses tags to work, which clogs up the tags so I don't see what I need to see in the dashboard. It feels like the app creators need to go further to put the information - date and time from the customer - into something that we as the end-user can see and print out when dealing with the orders. I downloaded this app back in February of 2022, and the same thing happened then. I was hoping that there were changes from that time, but nope, it's the same.
Using app
7 days
Total reviews
2
Average rating
1.5
Hi, Thanks for your feedback. Most of the merchants don't need to show up pickup date/time on their packing slip. They only need to check what date/time the customer has selected. Or they want to see the pickup location the customer has selected. Still, we ask merchants if they want the pickup information on their packing slip, and if they want we add it for them. Shopify also doesn't allow the packing slip to be automatically updated. and none of the other similar apps does this. I hope you understand. Thank you, Ali
June 7, 2023
Lovely App!!! With a verry good and fast support :-) Thank you Ali for helping me out install the app.
Thank you for your great feedback!!! It means a lot to us.
May 26, 2023
Fantastic help from Ali in setup, very happy and only a day in using the app. Have tested it and its very straightforward for customer ux and background admin.
May 25, 2023
Very happy with app and works just how we need it too. Big plus was the quick response and support from the team. Thanks!
Aug. 9, 2023
Ali was very kind and helped me with some troubleshooting and customization upon installation in a short timeframe which I deeply appreciated. The App works great for my shop's needs and is easy to use on the backend. Thanks again! Update - they continue to be responsive to helping troubleshoot issues and customize as needed. Their timeliness and willingness to help is always appreciated. Very good customer service.
May 2, 2023
Just started using the app. Set up was quite easy, needed some help with a pickup-only setting. Support did it for me in under a week free of charge. Im very happy that I stumbled upon this. I can recommend it for anyone having a pickup Store. Cheers
April 15, 2023
Initially used a paid app for store pickup which worked fine but was expensive. Switched to Genie Store pickup which offers all the same functionality and is free. I did have a few issues setting up - but my store uses a non standard template. The genie support team help and hot it sorted quickly. Would strongly recommend this app.
April 15, 2023
This is a great app with great support! Easy to use and easy to manage. Only app I could find to force Shopify to allow pick up at my van pick up locations. Love it!
April 14, 2023
Best customer service! 100% worth using. All my questions were answered in a timely matter and whenever I had an issue they corrected it quickly
Thank you for your great feedback!!! It means a lot to us
March 12, 2023
Amazing technical support! My request was addressed quickly and the customer service was great. I'll recommend this app.
Thank you for your great feedback!!! It means a lot to us
April 28, 2023
App is constantly being improved and maintained. Customer supoprt is efficient, trustworthy and really helpful. And probably the best in the market. Congrats, and keep the great job.
Thank you for your great feedback!!! It means a lot to us
Jan. 31, 2023
Fast response time and they also helped me fix an issue I had of my customer's not receiving their pickup location / pick up date in their emails.. I highly recommend this app. It made my website allow for pickups at different locations and allows them to choose their pick up time and date which is really helpful.
Thank you for your great feedback!!! It means a lot to us
Dec. 27, 2022
This application is essential if you want to set up a pickup order function. Support is fast and very accurate. Very clear instructions on how to set it up. I can fully recommend it.
Thank you for your great feedback!!! It means a lot to us
Dec. 26, 2022
Fantastic support, very responsive and nothing I asked was too much. Highly recommended! The app is just what I needed for my small business to make the customer choose his pick up time and date. Perfect!
Thank you for your great feedback!!! It means a lot to us
Sept. 29, 2024
UPDATE: Team got back to me and found a solution! This app is VERY useful for our store. Their customer service is also exceptionnel. We have had to make many adjustments to fit our needs exactly how we want it to and they are responding super quick and doing all the little twerks to customise it for us. Definitely recommend!!
Nov. 9, 2022
Awesome app does everything we need it to do. Support and customer service is top-notch as well. Highly recommended!
Thank you for your great feedback!!! It means a lot to us.
Nov. 7, 2022
Very easy to use, streamlined app that helped us simplify our pickup and remove shipping as a delivery option for our pickup-only store. Very pleased with the prompt assistance and no cost setup help.
Thank you for your great feedback!!! It means a lot to us.