StoreFAQ‑ Product FAQ Builder for Shopify

StoreFAQ‑ Product FAQ Builder

StoreFAQ - Easy FAQ Builder For eCommerce Store

Rating

4.8

feedback

24

Reviews

chart

#649

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    29%
  • Less than a month
    25%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for the BetterFAQ Shopify App are overwhelmingly positive, highlighting the ease of use, customization options, and exceptional customer service. Users appreciate the app's simplicity in setting up a professional FAQ section that can be tailored to match their website's theme and style. The prompt and helpful support team, particularly mentioned individuals like Nicole and Tracy, is a standout feature, with users praising their quick responses and willingness to go the extra mile to assist with any issues. The app's functionality, coupled with the excellent support, makes it a highly recommended solution for enhancing the customer experience on Shopify stores.

Highlights

Ease of use and customization options
Exceptional customer service
Prompt and helpful support
Positive user experience
Recommendation for new users

Rating Breakdown

  • 5
    92% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2025

Amit was extremely helpful and got our FAQ section looking exactly how I wanted it -- even when I changed my mind 4 different times on the call. Big fan!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2025

GREAT SUPPORT

Store

My Store

Using app

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5 / 5 Share

April 21, 2025

great app and exceptional customer service!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2025

I was assisted by Stephanie, who offered outstanding customer service. I'm very impressed with the support I received!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2025

⭐⭐⭐⭐⭐ An Essential Tool for Every E-Commerce Store! We’ve been using StoreFAQ – Product FAQ Builder for our e-commerce business, and it has quickly become an indispensable part of our store. The app is extremely easy to set up and allows us to create clean, organized, and searchable FAQ sections for every product. This not only saves us a lot of time on customer support but also builds trust with our customers by giving them instant answers before they buy. One of the things we love most is the customization options—we can match the FAQ design to our brand perfectly. It also works flawlessly across devices, which is a must in today’s mobile-first world. Since implementing StoreFAQ, we’ve noticed: A decrease in repetitive support tickets An increase in customer satisfaction and confidence And overall, a smoother shopping experience for our visitors. Highly recommended for any serious e-commerce brand looking to improve customer experience and streamline operations.

Using app

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Total reviews

6

Average rating

5.0

All reviews

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