StoreFAQ‑ Product FAQ Builder
StoreFAQ - Easy FAQ Builder For eCommerce Store
Rating
4.9
feedback
33
chart
#606
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
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Less than a day
36%
-
Less than a month
33%
-
Less than a year
15%
-
More than a year
0%
Reviews Summary
The reviews for the BetterFAQ app are overwhelmingly positive, with users praising the exceptional customer service and ease of use. Many customers highlighted the quick and helpful support they received from the team, with specific mentions of individuals like Amit, Stephanie, Nicole, and Tracy for their outstanding assistance. Users appreciate the customization options that allow them to match the FAQ design to their brand perfectly. The app is described as essential for e-commerce stores, saving time on customer support, increasing customer satisfaction, and providing a smoother shopping experience. However, there are a few mentions of the app needing improvement, particularly in terms of responsiveness to messages and assistance with specific customization requests.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 18, 2025
StoreFAQ has been an effective addition to our store — we love that it allows us to list FAQs not just on a dedicated page but also directly under individual product listings, which enhances the customer experience. The tech support has also been impressive. I had a meeting over the weekend to request a modification (making the FAQ box background transparent), and the team was responsive and accommodating. However, I was a little uncomfortable being asked to leave a review on the spot while sharing my screen with the tech support. While I appreciate the service, I would have preferred to give feedback on my own time.
May 17, 2025
Good Help, very fast and specific, this app is really great for your store!
Store
Ma boutique
Using app
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