StoreFAQ‑ Product FAQ Builder for Shopify

StoreFAQ‑ Product FAQ Builder

Create FAQ pages or accordions instantly with AI & drive...

Rating

4.9

feedback

130

Reviews

chart

#458

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    32%
  • Less than a month
    32%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the ease of setup and customization, as well as the helpfulness of the support staff in resolving issues and providing guidance. The app's features, such as personalized FAQs, structured data for SEO, and the ability to customize FAQ blocks, were highly appreciated by the users. However, there were a couple of reviews mentioning concerns about changes in the app's pricing policy, which led to limitations on the free plan, causing some users to seek alternative solutions.

Highlights

Positive feedback on app functionality and ease of use
Exceptional customer support and helpfulness of the team
Praise for personalized FAQs and structured data for SEO
Concerns about changes in pricing policy and limitations on the free plan

Rating Breakdown

  • 5
    96% (125 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (122)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 14, 2026

Great support, had an issue assigning specific FAQs to specific product pages. Got it solved quickly. Thanks Jen!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

The customer service responses are very prompt, and the software is easy to use.

Store

FORSCI.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great support! and the FAQ does everything we are looking for it to do so far.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

The app support is very good, especially the technical support from Loren ma’am. She helped me a lot with coding and making the app responsive with my theme, even beyond regular support. It is really an awesome app and the best app for building an FAQ page. Thank you again, Loren ma’am.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

The rep is so knowledgeable and I am grateful for the walk through.

Using app

17 minutes

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more