Rating
4.5
feedback
6
chart
#2,495
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
17%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
BetterFAQ is highly praised for its fantastic app functionality and outstanding customer support. Users appreciate the intuitive setup process, customization options, and the ability to match the FAQ section with their store's branding. The stellar customer service provided by the support team is highlighted as a major strength, with quick responses, clear guidance, and a friendly approach. Most reviewers recommend BetterFAQ for its reliability, user-friendliness, and top-notch support. However, there is a suggestion for improvement in responsiveness to messages to assist users with specific needs, such as displaying the FAQ section on specific pages.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 18, 2024
It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you
Nov. 18, 2024
Fantastic App and Outstanding Support! BetterFAQ is a game-changer for my Shopify store! The app is incredibly intuitive, making it easy to set up a professional FAQ section that enhances the customer experience. The customization options allowed me to match it perfectly with my store's branding. What truly sets BetterFAQ apart is the stellar customer service. The support team is quick to respond, knowledgeable, and goes above and beyond to ensure everything works seamlessly. I had a few questions during setup, and their team resolved them in no time with clear guidance and a friendly approach. Highly recommend BetterFAQ to anyone looking for a reliable, user-friendly FAQ solution with top-notch support!
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