StoreFAQ‑ Product FAQ Builder for Shopify

StoreFAQ‑ Product FAQ Builder

Create FAQ pages or accordions instantly with AI & drive...

Rating

4.9

feedback

135

Reviews

chart

#448

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    31%
  • Less than a month
    32%
  • Less than a year
    16%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer support, and effectiveness in creating FAQ pages. Many users highlighted the quick and knowledgeable assistance they received from the support team, particularly mentioning specific team members who went above and beyond to help them. The app's features, such as customizable layouts, structured data for SEO, and the ability to create personalized FAQs for different pages, were also highly appreciated. However, there were a couple of negative reviews that criticized the app for initially being advertised as completely free but later introducing paid plans with limitations on the free version, leading to some users feeling deceived and forced to seek alternative solutions.

Highlights

Positive reviews highlighting ease of use and helpful customer support
Praise for specific support team members going above and beyond
App features like customizable layouts and structured data for SEO appreciated
Negative feedback on the app's change in pricing and limitations on the free version

Rating Breakdown

  • 5
    97% (131 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 94% (127)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 26, 2026

This app is very easy to use and the free option makes it easy to start for small stores. Support is also really good for questions. Very happy.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Incredible kind and fast support. Being not a 'techy person', their support team helped me set it patiently and therefore would highly recommend it.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Simple to use and helpful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Love this app

Using app

5 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Jen was Amazing and so helpful - thank you so much!

Using app

34 minutes

Total reviews

2

Average rating

5.0

All reviews

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