All reviews

Rating Breakdown

  • 5
    96% (118 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 93% (114)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2025

Rated five Stars I am tremendously satisfied with the support, advice and knowledge imparted to me by Jen. Thanks for assisting and grateful for the time and effort shared.

Store

My Store

Using app

About 1 hour

5 / 5 Share

Dec. 8, 2025

Great customer support

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Thank you. this app is very help full.

Using app

19 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

This is a great app and they have great support. Sadman walked me through how to install and setup the app. They have a free plan which I am going to start using now and put the questions I get from the customers so the shop is more informative

Using app

12 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I cannot be happier. I just installed this app and so far, it is exactly what I was looking for. The app is very user friendly and the support is top-notch.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Amazing app, you can now have personalized FAQs for each product or specific pages. Another gem from Storeware.

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Kathryn was very friendly and helpful. My issue is solved quickly.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Customer service was incredible as I was setting things up. I love the product. It looks great on my pages and was easy to work with. I especially love the FAQ schema.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Super quick and very helpful! Great tool and great support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 12, 2025

Ever since I gave these people access to my store to fix what should’ve been an easy thing which was copying and paste the link they provided to hide their brand my site been out of wack! Be careful giving them access. Good thing I had duplicated my store before hand. Also with their "Free Plan" you get 100 FAQ views a month so even when you’re just starting and trying to figure the app out (which was challenging for me) and even when they helped me (which they also have to view your page) those count as 100 views which makes no sense to me.

Store

BossBabePlaybook

Using app

11 days

5 / 5 Share

Oct. 30, 2025

Jen is truly exceptional. Yesterday, she guided me through an incredibly complex process with patience, precision, and clarity that transformed confusion into confidence. She didn’t just explain what to do, she made sure I understood why each step mattered, empowering me to feel capable and informed. Today, she somehow managed to raise the bar even higher—demonstrating sharper insight, flawless execution, and an inspiring level of professionalism. Jen has that rare combination of technical mastery and genuine empathy that makes working with her an absolute pleasure. Her communication is clear, her attitude is consistently positive, and her follow-through is impeccable. She anticipates needs, solves problems before they arise, and makes everyone around her better. Jen doesn’t just meet expectations; she redefines them. Every interaction with her leaves a lasting impression of competence, care, and excellence. Simply put, Jen is outstanding in every possible way.

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Love it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Tracy from Storeware has been very helpful. There were changes I needed to make and she has guided me step by step with very clear guidance. The StoreFAQ builder works very well and with the help of Tracy it has been a smooth and easy process. Thank you so much Tracy!

Store

Crest

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Santos solved a problem for me in just a few minutes that I had been trying to solve myself for hours. Now the FAQs are neatly integrated into our website and we can refer our customers to them. Great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

The support team is very helpful and nice. They were able to assist me on the design FAQ adjustments esp. Martha. I love the design features and it's easy to use

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Great app and the support is top notch

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

Good and fast

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Thank you so much, Loren Ashley, for your support! The team was really helpful, and you even provided a video demo to solve the problem—great service.

Store

Gripii

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

great support by Loren; really get our store working with the app. !

Store

4KAAD

Using app

About 1 hour

Total reviews

2

Average rating

3.0