SubBox: Subscriptions
SubBox: Unlock recurring revenues with subscriptions.
Rating
4.5
feedback
34
chart
#7,459
All reviews
Rating Breakdown
Review RSS Feed
Sept. 21, 2023
Installed and worked amazingly for a couple of months - suddenly just stopped working without any notice. Its been months without us knowing that orders were being processed not on subscription - a huge loss of revenue for us without a single notification that it was no longer working - seriously annoyed, I cant recommend the app
Sept. 20, 2023
I am trying to build store to sell my products and want to find another ways to improve my revenue. I think subbox is a good application for create subscription model, simple and easy to use. Hope It can work well and bring money to me
Hello, Thanh Xuân Alumium store admin, Here is Harper from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comments about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Harper SubBox by OneCommerce
Aug. 16, 2023
Highly recommended app. Harper was extremely useful and she help me out very clearly in every step of the process :).
Hello, Ceramicarte store admin, Here is Harper from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Harper SubBox by OneCommerce
July 12, 2023
I have had endless issues with SubBox not working. My customers keep getting errors when trying to checkout out and the subscription box just keeps disappearing. I have tried countless times to get support to help me and they always say that there is nothing wrong from their end so they cannot help me, even though I have screenshots and videos of the issue. They just keep telling me it must be a "device issue" but I have several customers (as well as other team members) every day on all different devices sending me screenshots of them having the exact same problem. I have given up and now I am searching for a new app to use. It is also impossible to get help when they have no customer service reps for US time zones, so I would have to wake up in the middle of the night to talk to someone on live chat.
Hi Oil Share Hub store admin, Here's Windy from the SubBox team. Hope you are doing well. We would like to sincerely apologize for the inconvenience you experienced while using our app. We understand how frustrating it can be when things don't work as expected, and we deeply regret any inconvenience caused. We want to assure you that we are committed to resolving the issue promptly, but we encountered some challenges in identifying its source on our end. We tried to check the issue on many of our devices such as computers, laptops, and mobile but we didn't find the issue. Also, we discovered that when you tried accessing the app in an incognito window, the issue seemed to have disappeared. This led us to believe that the problem might be related to your device, specifically an old cookie stored in your browser. On behalf of my team, I honestly apologize to you again for any inconvenience this issue may be caused. Wish you all the best! Sincerely, Windy SubBox by OneCommerce
June 12, 2023
Muy recomendada aplicacion e increible atencion de su equipo de soporte. La recomienddo mucho para crear subscripciones de productos recurrentes.
Hola, administrador de la happypetmx, Aquí está Harper de SubBox. Muchas gracias por su revisión de gran corazón. Realmente apreciamos sus comentarios y comentarios sobre su experiencia al usar nuestra aplicación y amar nuestro apoyo. Además de eso, para mejorar su experiencia, seguiremos mejorando nuestros servicios para usuarios valiosos de SubBox como usted. Gracias por las cariñosas palabras que ha compartido y gracias por ser la mejor parte de SubBox. Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre SubBox, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/ Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a [email protected] Atentamente, Harper SubBox de OneCommerce
March 28, 2023
Estoy en proceso de armar mi tienda online, y consideré esta aplicación para el servicio de suscripción. La atención de Harper ha sido magnifica, e inmediata, porque me ha ayudado a poder modificar según mis necesidades. Sé que tengo que seguir avanzando en el checkout antes de dar por finalizado una calificación completa pero por el momento estoy muy conforme. Gracias!
Hola, administrador de la tienda floral de Bridal Workshop, Aquí está Harper de SubBox. Muchas gracias por su revisión de gran corazón. Realmente apreciamos sus comentarios y comentarios sobre su experiencia al usar nuestra aplicación y amar nuestro apoyo. Además de eso, para mejorar su experiencia, seguiremos mejorando nuestros servicios para usuarios valiosos de SubBox como usted. Gracias por las cariñosas palabras que ha compartido y gracias por ser la mejor parte de SubBox. Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre SubBox, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/ Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a [email protected] Atentamente, Harper SubBox de OneCommerce
April 3, 2023
no tengo soporte para saber como colocarlo en mi pagina EXTERNA a templates de shopify necesito mas claridad TENEMOS una pagina web externa que se conectara por medio de plugins a shopify, el boton de pago (app buy buttom) no me muestra sus suscripciones. como ponemos en nuestra pagina las opciones de suscripcion, NO DENTRO DE TEMPLATE DE SHOPIFY
Hi Cafe HDA store admin, Here's Windy from the SubBox team. Thank you so much for your feedback about our app. Firstly, we are so sorry we didn't support you right away you needed because of the different time zone. We are in the Indochina time zone, and we are available on Mon to Fri from 07:00 AM - 06: 00 PM. It's 00:01 AM - 11:00 AM for the UTC time zone. Our live chat appears in the bottom right corner of the page in-app during working hours. However, I believe there is a misunderstanding here. Please let me give you a clarification about our app one more time. As we shared with you the first time you reached us, the app only supports showing the subscription widget on the product page of websites on the Shopify platform that installed our app, the app hasn't supported other platforms. I hope you will understand for us in this case. Thank you so much. Regards, Windy SubBox by OneCommerce Hola administrador de la tienda Cafe HDA, Aquí está Windy del equipo de SubBox. Muchas gracias por sus comentarios sobre nuestra aplicación. En primer lugar, lamentamos mucho no haberle brindado el apoyo que necesitaba debido a la diferencia horaria. Estamos en la zona horaria de Indochina y estamos disponibles de lunes a viernes de 07:00 a. m. a 06:00 p. m. Son las 00:01 AM - 11:00 AM para la zona horaria UTC. Nuestro chat en vivo aparece en la esquina inferior derecha de la página en la aplicación durante el horario laboral. Sin embargo, creo que aquí hay un malentendido. Permítame darle una aclaración sobre nuestra aplicación una vez más. Como te compartimos la primera vez que nos contactaste, la aplicación solo admite mostrar el widget de suscripción en la página del producto de los sitios web en la plataforma Shopify que instaló nuestra aplicación, la aplicación no es compatible con otras plataformas. Espero que nos entiendas en este caso. Muchas gracias. Regards, Windy SubBox by OneCommerce
March 24, 2023
All I needed and support is very proactive in making sure things are working properly. Glad I switched from my old subscription app!
Hello No Sleep Roastery store admin, Here is Windy from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy SubBox by OneCommerce
March 24, 2023
I just installed this app and am excited to see how it is received by our customers. The interface and set up is very intuitive and the customer service and tech support is exceptional. Windy and her team are very responsive and happy to answer all of your concerns to get things up and running in a timely and efficient manner.
Hi Little Lamb Lavender store admin, Here's Windy from SubBox. Thank you so much for your greathearted review. This truly motivates me and the whole team a lot. No words could describe my feelings right now. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy SubBox by OneCommerce
March 16, 2023
great support from the team, our widget now matches our theme, we will trial the service in the next few weeks to check but looks promising.
Hello Trak Racer EU store admin, Here is Harper from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Harper SubBox by OneCommerce
March 15, 2023
The support is really exceptional and positive. App is best enough for subscription set-up needs of an ecom shop.
Hello WOODFRESS store admin, Here is Harper from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Harper SubBox by OneCommerce
March 13, 2023
Easy to use and very good support from Harper! The app has everything I need to start a subscription for my product and building up a business.
Hello frisbeekoutsi store admin, Here is Harper from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Harper OneCommerce
Feb. 28, 2023
Great service and communication. Harper was very friendly, knowledgeable and helpfulI. I highly recommend this app.
Hello Grand Cru Atelier store admin, Here is Harper from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Harper
Feb. 13, 2023
Harper was lovely and very attentive with solving our enquiry! She was not only friendly but also very professional.
Hi Microfibre World store admin, Here is Harper from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Harper SubBox by OneCommerce
Feb. 13, 2023
Mindy was incredibly helpful and knowledgeable in resolving my issue. She was very patient and kind throughout the entire process. I was very impressed by her level of knowledge and her ability to address my issues in a timely manner. She is an expert in her field, and I am very grateful for her help and expertise. I would highly recommend SubBox as their team of experts are trained to handle issues quickly and efficiently.
Hi High Vybes Organiks store admin, Here's Windy from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy SubBox by OneCommerce
Feb. 13, 2023
Great app and 5 stars Support Team. They went out of their way to fix some conflicts with my Theme. Now everything is working perfectly!
Hi Lacuna Kitchen store admin, Here's Windy from SubBox. Thank you so much for your greathearted review. This truly motivates me and the whole team a lot. No words could describe my feelings right now. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy SubBox by OneCommerce
Feb. 9, 2023
So far it's great! Much easier than our previous app! Windy was very helpful and patient with me! I am not a developer, just a retail shop owner trying to figure stuff out. She was great!
Hi White Farmhouse Flowers store admin, Here's Windy from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy SubBox by OneCommerce
Jan. 26, 2023
It is early days, but so far my experience has been good. When I've struck a problem or had a question (and I've only had a couple) the support desk has responded immediately, no waiting, and they have solved that day. Thanks team!
Hi Devoted to Pretty store admin, Here's Windy from SubBox. Thank you so much for your greathearted review. This truly motivates me and the whole team a lot. No words could describe my feelings right now. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy SubBox by OneCommerce
Jan. 3, 2023
its a really great app. easy to use . what's better even its a support. it was so simple to explain what i found problematic. and they are now being fixed. Windy from the team has been very helpful . I will always be using support from now.
Hi ber-dever store admin, Here's Windy from SubBox. Thank you so much for your greathearted review. We really appreciate your feedback and comment about your experience when using our app and loving our support. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy SubBox by OneCommerce
Jan. 2, 2023
Good app, even better customer service. Found problems I didn't even know existed and Wendy fixed it for me! Do it!
Hi Armory Disc Golf Shop store admin, Here's Windy from SubBox. Thank you so much for your greathearted review. This truly motivates me and the whole team a lot. No words could describe my feelings right now. Besides that, to make your experience better, we will keep on improving our services for valued SubBox users like you. Thank you for the loving words you've shared, and thank you for being the best part of SubBox Also, I highly recommend you to check our blog for the latest news regarding not only SubBox but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy SubBox by OneCommerce