Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
686
chart
#1,085
All reviews
Rating Breakdown
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Aug. 29, 2024
I paid the first plan and guess what ? Nothing works. Settings section doesnt work, live chat support buton is fake. Indeed, you dont have any support at all to be honest. You can't even select a product if you want to create a subscription plan. And i did take a paid plan.. imagine with the free plan.. It's a scam, i mean i guess you must pay the biggest plan (the most expensive one) if you just want basic services. Other plans are fakes. Edit : few days later, iam changing the review and adding 3 stars instead of 1. The support was late, but they finaly did answer me.
Aug. 20, 2024
I tried this app today, its fantastic! Very user friendly, wonderfull people. Easy to use. I would definetly recommend it! Ps: Nareh is a wonderfull woman, she responds so fast and is always willing to help in every way possible. Probs to her!
Aug. 20, 2024
I'm just starting out with Subify and had tons of questions and customizations I've been looking for. Nareh went above and beyond and stayed on chat with me for quite some time helping me to get what I needed as well as offered a meeting time to help me even more. So far I am impressed with the customer service!
Aug. 20, 2024
I needed help translating the app and they responded and helped me quick! App is beautifully design, would recommend !
Aug. 19, 2024
I had a fantastic experience with Subify! The support team was incredibly friendly and quick to address all my questions and issues. I was having some trouble installing the widget on my website, but the representative who assisted me not only solved the problem promptly but also went the extra mile to ensure everything was working perfectly. Their professionalism and willingness to help made the whole process smooth and stress-free. Highly recommend Subify for anyone looking to add subscription services to their Shopify store!"
Aug. 19, 2024
Yes the app is great but the best part is the customer service. Fast replies and even faster results. I'd highly reccommend for the beginners and advanced shopify masters. :)
Aug. 18, 2024
Subify is easy to understand after we got in touch with Stella who has taken us through patiently, graciously explained every touch-point we had concerns with. It's a flexible app customised to what our brand needs and able to do for product rental as well. Thank you Stella for helping us with our widget issues! It's a recommended app from us :)
Aug. 17, 2024
amazing! customer service identified and addressed potential issues that were my own fault (bad code) and fixed them right away
Aug. 16, 2024
Fast service and the support staff really go the extra mile to help with questions!
Aug. 13, 2024
Amazing, customizable, and very quick problem solving. The Ai support was helpful. But the quick response time of team member, Melika, was exceptional. Within 2 minutes, my problem was solved and I could continue using Subify easily. I love the accessibility and user friendly features. I set up my subscription-based products in less than 20 minutes!
Aug. 13, 2024
Great addition to our website for our customers. Glad to offer this service for our customers with such an easy addition.
Aug. 9, 2024
Excellent! Finally I found the solution that I was looking for. And the amazing support was crucial to make it happen. Thank you Nareh for this great customer experience!
Aug. 9, 2024
I am beyond satisfied with Subify, especially with their outstanding customer service! Mason was absolutely fantastic—patient, knowledgeable, and incredibly helpful. He guided me step by step through the process, ensuring that I achieved the exact results I was hoping for. His dedication and professionalism truly set Subify apart. Highly recommend!
Aug. 8, 2024
So far, so good. Happy to be able to chat to a human when I needed customisation. I would recommend.