All reviews

Rating Breakdown

  • 5
    93% (534 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2024

Great experience, and customer service was 10/10, they were able to customize the widget to what i wanted on it, the whole process was a breeze! Wish i installed them first

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

It's never too late to make the right switch! and we're so proud to have you onboard. If you need any more assistance, just let us know.

5 / 5 Share

May 4, 2024

Haven't used it much but the customer service is great and the app seems to work really good so far.

Using app

33 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review. When you get deeper into the app, let us know if you need assistance and we'll take care of it.

5 / 5 Share

May 3, 2024

Nareh helped me custom code by subscription box for my site exactly how i wanted it in 10 minutes. Best customer service ever!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We'll make sure Nareh receives this energy bomb! thanks!

5 / 5 Share

April 30, 2024

So far so good! Quick customer service response, app is working well for me..

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review. We'll be here if you need any assistance with the app.

5 / 5 Share

April 29, 2024

solid app. no issues. easy to use.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! We hope Subify helps you grow.

5 / 5 Share

April 28, 2024

Great value. Very helpful and responsive customer service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so proud you feel that way about Subify. Thanks!

5 / 5 Share

April 27, 2024

I had a question about resizing other subscription layout on my page. Mason responded back by email in less than a minute letting me know it was fixed! That was impressive. Thanks Mason!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We understand how a problem (small or big) can affect our merchants' growth and that's why we handle them ASAP!

5 / 5 Share

April 26, 2024

There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes! However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this great review! Subify is made to be easy-to-use...so charge on and you'll get amazing results.

5 / 5 Share

April 25, 2024

The technical support was very helpful with detailed instructions. Also, the response time was very impressive. Great service and clear communication!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this amazing review!

5 / 5 Share

April 25, 2024

Support specialist Miles doing a wonderful job! I Appreciate his patience, understanding, and speed. This is what makes this app a good fit for me.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We really pride ourselves on the amount of care and kindness our customer care team brings to the game. If you need any more assistance, let us know and we'll take care of it.

5 / 5 Share

April 24, 2024

This app was quick and easy to set up, and so far, it is working well for me. I look forward to exploring more within this Shopify option. The support team is great and very willing to help (thanks, Hasti!)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Our features will definitely prove useful for your growth. If you need any help with them, just let us know.

5 / 5 Share

April 23, 2024

Ótimo atendimento! Funciona super bem

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Você é sempre bem-vindo para pedir ajuda se precisar. Obrigado!

5 / 5 Share

April 23, 2024

This is an incredible app! Not only is it easy to understand and use (it took us less than 5 minutes to set up) and the customer support is really kind and patient. Nareh (our representative) was super sweet and answered all our questions. Highly recommend the app!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for recommending Subify. We're always here to help if you need assistance.

5 / 5 Share

April 23, 2024

Subify has answered all my questions, been responsive and very helpful. The interface is very user friendly and easy to navigate. I recommend this application.

Store

Tantara

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Thanks for recommending us! It is our top priority to always make sure our valued merchants can smoothly grow their businesses.

5 / 5 Share

April 23, 2024

Customer service have been helpful. It has done everything needed for our store and we are on the mid range package. So far so good!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

And we'll do our best to make it even better! Thanks for the amazing review.

5 / 5 Share

April 19, 2024

Subify has been a great addition to our store. We are a subscription based product so this feature was very important to get right. There are a lot of customizations available and it is simple to manage. One of the best features is the customer service, if I'm ever having any issues, they are quick to respond and help me resolve any issues. It seems like they are constantly updating the app too so it is always improving!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thanks for this amazing review. Our customer care team is always available to help our valued merchants.

5 / 5 Share

April 19, 2024

Really easy to use, great look, and great customer support right off the bat!

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks!

5 / 5 Share

April 19, 2024

Exactly what we needed for our subscription based service, and immediately on setting up a subscription, a chat box appeared with a live, real-life help agent who answered all of my questions very quickly and made sure that everything had gone to plan! They were quick and knowledgeable. There are lots of ways to set up subscriptions, and instructions to apply these to page and products pop up at relevent steps so that it's smooth and beginner-friendly, no code or tech knowledge required! Very pleased.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Exactly the things we're shooting for! Thanks for this amazing and detailed review.

5 / 5 Share

April 18, 2024

Great support team! Very open to new app additions.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks!

5 / 5 Share

April 18, 2024

The support is so helpful. Spent a while to customize for my shop! Also the features is all I need.

Store

Paw2Paw

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

And we keep improving them. Thanks for this positive feedback.