All reviews

Rating Breakdown

  • 5
    93% (535 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2024

I'm starting to work with this application. I needed help for the first time and Delaram from support helped me immediately. Thanks for their professionalism and speed.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We'll make sure she gets this amazing feedback. Thanks!

5 / 5 Share

March 26, 2024

Amazing customer support! Quick response time with solutions to every concerns! Definitely recommend!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation! If you need any further assistance, we're here for you.

5 / 5 Share

March 25, 2024

Our previous app is closing, so we chose Subify to be our next subscriptions app. Seller support is responsive and very helpful, especially during subscriber data migration.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We know how crucial that phase is and we're happy to see you're satisfied with it. Thanks for your heartwarming message.

5 / 5 Share

March 25, 2024

So easy to set up and AMAZING customer service! So excited for this app!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're sure you'll grow significantly. Good luck!

5 / 5 Share

March 15, 2024

The customer service is amazing. I've tried a few subscription apps and this is my favorite.

Store

Marlo

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

We're so happy you decided to continue your path to success with Subify. If you need any help, don't hesitate to reach out.

5 / 5 Share

March 14, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five stars!

5 / 5 Share

March 14, 2024

Many functionalities and the support is great!

Store

Beartec

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

We're really happy to see that the features we put effort to make is helping our merchants grow everyday. Also we take pride in how our customer care team goes above and beyond to help out each merchant. Thanks for the five stars!

5 / 5 Share

March 13, 2024

Nareh was lovely support agent, she helped me with my budget and the team even adjusted the theme of the app to suit my store. Deserves more reviews. Thank you

Store

deceps

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We really enjoy when our team effort results in the satisfaction of our merchants and you can imagine how we feel when we're there to witness your growth!

5 / 5 Share

March 13, 2024

So far I'm happy with the app. There are some minor bugs but the customer services and the dev team are very active and quickly resolved my issues.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We really appreciate the time you took to give us your feedback. We are striving to become better everyday and help our merchants grow even more. Thanks for the five stars!

5 / 5 Share

March 12, 2024

Customer service out of this world. They helped with custom css that I didn't know.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

We're really overjoyed to to hear that our customer care has put in time to find a customized solution for you and you're happy with it! Anything else you need help with, just give us a notice and we'll be on it.

5 / 5 Share

March 9, 2024

I recently had the pleasure of interacting with Aliya from Subify, and I must say, her exceptional customer service truly stood out. Not only was she incredibly helpful, but her response time was impressively speedy. Aliya went above and beyond to address my inquiries promptly and efficiently, leaving me thoroughly satisfied with the level of support I received. Her professionalism and dedication to ensuring a positive customer experience are commendable. I can confidently say that Aliya's assistance made my interaction with Subify a truly pleasant one, and I wouldn't hesitate to recommend their services to others. Thank you, Aliya, for your outstanding help and support!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Reviews like this never fail to make our days! We've been committed to creating the best experience possible and we're really happy to see that you've had this positive experience. Huge thanks for the five stars and we'll pass on your kind words to Aliya.

5 / 5 Share

March 6, 2024

So helpful when I came across problems the team were quick to sort it - a great user friendly App and so pleased to be using it in our new Shopify shop. Just be Kind Dog Food

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

It feels amazing to walk the path of success and growth with our merchants. Thanks for the five stars and if you need any more help, we'll be on it ASAP.

5 / 5 Share

March 6, 2024

Acabo de empezar con la aplicación pero la primera experiencia con el servicio de atención al cliente a través de chat (con Melika) ha sido fantástico. Un 10.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Estamos muy contentos de que hayas elegido Subify y ten la seguridad de que estamos aquí para ayudarte a crecer. Gracias por las cinco estrellas.

5 / 5 Share

May 16, 2024

So far so good. Great customer service !

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy you've had a positive experience with Subify and our customer service team. Should you need any further assistance or have any questions, don't hesitate to reach out. Your satisfaction is our top priority!

5 / 5 Share

Feb. 29, 2024

Using app

8 months

Total reviews

6

Average rating

4.2

Developer Reply

Thanks for the five stars!

5 / 5 Share

March 4, 2024

This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help. They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.

5 / 5 Share

Feb. 28, 2024

La aplicación es sencilla de utilizar y cualquier problema que e tenido o no e entendido algo me han ayudado en un momento por el chat.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por compartir tu experiencia con Subify! Nos alegra mucho saber que encuentras nuestra aplicación fácil de usar y que nuestro equipo de soporte ha estado ahí para ayudarte rápidamente a través del chat siempre que lo has necesitado.

5 / 5 Share

Feb. 26, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five stars!

5 / 5 Share

Feb. 26, 2024

Very helpful Customer Service!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad we could help you out. Thanks for the five stars!

5 / 5 Share

April 11, 2024

Used it for a few weeks now, so far the support has been INCREDIBLE. Which is surprising for Shopify apps. Support is AWESOME, super fast, and super easy to contact, so far a 10/10 experience. I will update this review if my experience changes

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It never stops to delight us when we hear such positive and heartwarming feedback from you guys! Thanks for sharing and updating your experience!