All reviews

Rating Breakdown

  • 5
    93% (535 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2023

So far, so good. Just installed the app, so I can't speak to how it will function. But, the installation was a breeze. And, there was someone there as soon as I started the process that chatted me through the process and made sure I did everything correctly. Really like that!

Using app

37 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to share your initial impressions of Subify. We're glad to hear that the installation process was smooth and straightforward for you. Our aim is to make the setup as seamless as possible, so it's great to know we hit the mark! Having immediate support available during the installation is part of our commitment to ensure a hassle-free experience for our users. We're delighted that you found this helpful.

5 / 5 Share

Aug. 30, 2023

Shopify subscription app: Fast, friendly customer service. Impressive functionality. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

hank you for your fantastic review and for recommending our Shopify subscription app! We're thrilled to hear that you're impressed with the functionality and that you've experienced fast and friendly customer service. Our team works hard to ensure that our app not only meets but exceeds your expectations. Your feedback is greatly appreciated as it inspires us to continue improving and delivering the best possible service. If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out. We're here for you!

5 / 5 Share

Aug. 30, 2023

wonderful people, at first I couldn't handle the application but the operators are very kind and find solutions for everything BIG UP !

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and BIG UP to you too! We're delighted to hear that our team was able to assist you in navigating the app. At Subify, we pride ourselves not only on our software's capabilities but also on the kindness and problem-solving skills of our operators. Your experience as a user is extremely important to us, and we're thrilled to know that we could provide the support you needed. If you encounter any more challenges or have any questions as you continue using Subify, please don't hesitate to reach out. Our team is always here to help and find solutions for everything.

5 / 5 Share

Aug. 28, 2023

Melika was amazing and super helpful with my request. I just signed up and I am really happy with the app so far! Thanks for your help!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words about Melika and for sharing your initial impressions of our app! We're delighted to know that Melika was able to assist you effectively and that her help made your experience with Subify even better. It's great to hear that you're happy with the app so far. We always aim to provide support that's not just helpful but also adds to the overall positive experience of using Subify. If there's anything else you need as you continue to explore the app, or if you have any feedback or suggestions, please don't hesitate to reach out. We're here to help and committed to ensuring your satisfaction.

5 / 5 Share

Aug. 25, 2023

It a good service. Not perfect, but really nothing is yet, and they are working hard to make it excellent. I still gave it a 5 star review because their customer service (chat) is superb. I've tried a couple other Shopify apps for managing subscriptions and like Subify the best.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your honest feedback and the 5-star review! We're thrilled to hear that you find our service good and our customer support superb. Our team is dedicated to continuous improvement, and we're glad that our efforts to make Subify excellent are resonating with you. We understand that perfection is a moving target, especially in the ever-evolving landscape of e-commerce apps. Your acknowledgment that we're working hard in this direction is greatly appreciated. It's also wonderful to know that, after trying other options, Subify stands out as your preferred choice for managing Shopify subscriptions. We're committed to maintaining and enhancing the quality of our service and support to ensure that we continue to meet and exceed your expectations. Please don't hesitate to reach out if you have any suggestions, need assistance, or have further feedback. We're here to support you and value your insights as part of our journey towards excellence. Thanks again for choosing Subify!

5 / 5 Share

Aug. 23, 2023

So far so good, easy to install, instant help and user friendly. havent fully used it yet but so far seams quite good.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that your experience with Subify has been positive so far! We aim to make the installation process smooth and provide instant assistance whenever needed. If you have any questions or need guidance as you continue to explore and use our services, please feel free to reach out. We're here to ensure your experience remains user-friendly and enjoyable. Thank you for choosing Subify!

5 / 5 Share

Aug. 22, 2023

Subify has been a game-changer for my Shopify store, seamlessly integrating with my business and offering flexible subscription models. Subify simplified operations while boosting customer recurring revenue. The responsive support team and customizable designs add an extra layer of value. Subify is a must-have app for any Shopify store looking to enhance revenue using subscriptions - it's made a significant impact on my business, and I highly recommend it!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear how Subify has become a game-changer for your Shopify store! It's wonderful to know that our seamless integration and flexible subscription models have simplified your operations and boosted recurring revenue. We designed Subify with the goal of enhancing businesses like yours, so your feedback is incredibly rewarding. We're also glad to hear that our responsive support team and customizable designs have added extra value to your experience. Providing comprehensive and user-friendly solutions is at the heart of what we do. Thank you so much for your high recommendation and for sharing the significant impact Subify has had on your business. We're honored to be a part of your journey and are committed to continuing to support your store's growth and success.

5 / 5 Share

Aug. 17, 2023

It was great and I was able to get my problems resolved. I had some tough requests but the team helped me out quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased to hear that your experience with Subify was great and that our team was able to effectively resolve your issues, even the tough ones! Providing quick and helpful support is something we take great pride in. Your feedback is immensely valuable to us, as it encourages our team to continue delivering excellent service. If you have any more requests or need further assistance, please don't hesitate to reach out. We're always here to help and committed to ensuring your continued satisfaction. Thank you for choosing Subify and for sharing your positive experience!

5 / 5 Share

Aug. 16, 2023

Love this app. I do wish that I could export the information that I need on my own BUT anytime i have needed anything they helped me ASAP. Nareh had my export to me in minutes and was very kind and helpful. 10/10 recommend this

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your love and support for Subify! We're glad to hear that the app has been beneficial for you. We appreciate your honest feedback regarding the export feature, and we take note of your wish to have more autonomy in exporting information. Your input is invaluable as it helps us identify areas where we can improve and enhance the user experience. It's also wonderful to hear about your positive interaction with Nareh. We're proud to have a team that is not only efficient but also kind and helpful, and it's great to know that she was able to provide you with the needed export quickly. We're committed to continuing this level of service and support. Please feel free to reach out if you have any more suggestions, need assistance, or have further feedback.

5 / 5 Share

Aug. 15, 2023

Awesome support! I would recommend trying them out! You can always cancel if it does not end up fitting your needs. They will help you succeed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome feedback and recommendation! We're so glad to hear that you've had a positive experience with our support team. Our goal at Subify is not only to provide a robust subscription management tool but also to ensure that we're there to assist our users in every step of their journey towards success. We appreciate your highlighting the flexibility of our service. It's important to us that our users feel comfortable trying out Subify without any pressure, knowing they can cancel if it doesn't suit their needs. However, we're here to help make sure that our app fits well with your business and assists in your growth and success. If you ever need further assistance, have questions, or want to share more about your experience, please don't hesitate to reach out.

5 / 5 Share

Aug. 13, 2023

Great customer service, fully customisable app.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service and appreciate the customization options available in our app. If you have any specific customization needs or further questions, please don't hesitate to let us know. We're here to assist you in tailoring Subify to your preferences. Your satisfaction is our priority!

5 / 5 Share

Aug. 10, 2023

Incredible customer service. I love how easy the app is to integrate my monthly subscriptions and charge customers. Very well done and wonderful customer service!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your incredible review! We're overjoyed to know that you love how easy it is to integrate monthly subscriptions and manage customer charges using our app. Making our app user-friendly and efficient is a top priority for us, so hearing your feedback is extremely rewarding. We're equally thrilled to hear your kind words about our customer service. Our team is dedicated to providing support that's not just helpful, but also a delightful experience for our users. Your satisfaction is our success, and we're committed to maintaining this standard. If there's anything else we can do to support you or improve your experience, please let us know.

5 / 5 Share

Aug. 9, 2023

I am definitely not tech-savvy but this app is super simple and easy to set up. Also, the customer service (shoutout to Hasti!) was diligent and super helpful.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback! It's fantastic to hear that you found Subify easy to set up, even if you consider yourself not tech-savvy. We're glad to know that Hasti provided you with diligent and super helpful customer service. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible. Thank you for choosing Subify!

5 / 5 Share

Aug. 9, 2023

I am currently on my Subify Free Trial but already very impressed! The customer support has been second to none, with Melika helping me to create custom features and walking me through each step of the process. I will be subscribing - 5 stars!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you're already impressed with your Subify Free Trial experience! Thank you for your kind words and the 5-star rating. We're proud to provide top-notch customer support, and it's great to know that Melika has been instrumental in helping you create custom features and guiding you through the process. When you decide to subscribe, we'll be here to welcome you with open arms and continue delivering excellent service. If you have any more questions or need assistance, please feel free to reach out. We look forward to having you as a valued subscriber!

5 / 5 Share

Aug. 9, 2023

I looked around a few of the subscription apps and was really glad I found Subify. The user interface is very easy to use where as others are quite clunky. I had the support of the team to help get it up and running as well so that was one less tech problem to worry about. The subscription options and customisation available is great too it helps me give my customers greater flexibility and discounts which encourages purchase.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with Subify! We're delighted that you found our user interface easy to use and that you appreciated the support from our team to get things up and running smoothly. Offering flexible subscription options and customization is indeed important for catering to your customers' needs, and we're thrilled to hear that it's working well for your business. If you ever have more ideas or questions about how to enhance your customers' experience further, don't hesitate to reach out. We're here to support your success with Subify!

5 / 5 Share

Aug. 6, 2023

STOP LOOKING YOU FOUND THE PERFECT APP. These guys are amazing!!!!! I signed up to use this app after trying a few other apps. Not only did they help me with setting up, they also helped with making sure it worked. I love a company that goes above their portfolio to help a customer. I 100% RECOMMEND

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for your enthusiastic endorsement of Subify! We're absolutely thrilled to hear such high praise and to know that you've found our app to be the perfect fit for your needs. Our team is passionate about not just meeting, but exceeding expectations, so your comments about our willingness to go above and beyond are incredibly rewarding. We're glad that we could assist you with the setup and ensure everything was working smoothly. Providing comprehensive support and adding value beyond our core offerings is something we take great pride in. Your recommendation means a lot to us, and we're committed to continuing to provide this level of service and support.

5 / 5 Share

Aug. 3, 2023

Amazing customer service. Responsive and helpful. These things matter when you are busy and need help now.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We understand how valuable your time is, especially when you're busy running your business. It's wonderful to know that you found our customer service responsive and helpful. We always aim to provide timely and effective support because we believe that good service is key to a great user experience. Your acknowledgment of our efforts is greatly appreciated.

5 / 5 Share

Aug. 2, 2023

Love the app and the customer service! integrates beautifully with Shopify, very easy to use and manage.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that you love our app and appreciate the level of customer service we provide! Integration with Shopify is designed to be seamless, and it's great to know that you find Subify easy to use and manage. If you ever have more questions or need assistance with anything related to our app, please don't hesitate to reach out. We're here to ensure your experience continues to be smooth and enjoyable. Thank you for your support and choosing Subify!

5 / 5 Share

July 31, 2023

The customer service is very efficient and kind. Setting up the subscription plan was easy and pretty straightforward. New to the subscription world but so far enjoying it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and for sharing your experience with setting up your subscription plan using Subify! We're delighted to know that you found our customer service efficient and kind, and that the setup process was easy and straightforward. Our goal is to make the transition into the subscription world as seamless and enjoyable as possible for our users. Welcome to the exciting world of subscriptions! We're thrilled to have you on board and are here to support you every step of the way. If you have any questions, need further assistance, or have feedback as you continue to explore, please don't hesitate to reach out. We're committed to ensuring your continued enjoyment and success with Subify. Thanks again for choosing us and for your positive review!

5 / 5 Share

July 28, 2023

Nera is so helpful to make changes for me. Amazing customer service! This is an app you need to install.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and for highlighting Nareh's assistance! We're so glad to hear that she was able to make the necessary changes for you and that you experienced the level of customer service we strive for at Subify. Our team, including Nareh, is dedicated to providing support that is not just helpful, but also proactive and attentive to our users' needs. We're thrilled that you recommend Subify and appreciate your confidence in our app. Remember, our team is always here to assist you with any further modifications or questions you might have as you continue to use Subify. Thanks again for choosing our app and for sharing your positive experience with our community!