Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
685
chart
#1,077
All reviews
Rating Breakdown
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March 9, 2024
I recently had the pleasure of interacting with Aliya from Subify, and I must say, her exceptional customer service truly stood out. Not only was she incredibly helpful, but her response time was impressively speedy. Aliya went above and beyond to address my inquiries promptly and efficiently, leaving me thoroughly satisfied with the level of support I received. Her professionalism and dedication to ensuring a positive customer experience are commendable. I can confidently say that Aliya's assistance made my interaction with Subify a truly pleasant one, and I wouldn't hesitate to recommend their services to others. Thank you, Aliya, for your outstanding help and support!
Reviews like this never fail to make our days! We've been committed to creating the best experience possible and we're really happy to see that you've had this positive experience. Huge thanks for the five stars and we'll pass on your kind words to Aliya.
March 6, 2024
So helpful when I came across problems the team were quick to sort it - a great user friendly App and so pleased to be using it in our new Shopify shop. Just be Kind Dog Food
It feels amazing to walk the path of success and growth with our merchants. Thanks for the five stars and if you need any more help, we'll be on it ASAP.
March 6, 2024
Acabo de empezar con la aplicación pero la primera experiencia con el servicio de atención al cliente a través de chat (con Melika) ha sido fantástico. Un 10.
Estamos muy contentos de que hayas elegido Subify y ten la seguridad de que estamos aquí para ayudarte a crecer. Gracias por las cinco estrellas.
May 16, 2024
So far so good. Great customer service !
We're so happy you've had a positive experience with Subify and our customer service team. Should you need any further assistance or have any questions, don't hesitate to reach out. Your satisfaction is our top priority!
March 4, 2024
This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help. They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify
It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.
Feb. 28, 2024
La aplicación es sencilla de utilizar y cualquier problema que e tenido o no e entendido algo me han ayudado en un momento por el chat.
¡Gracias por compartir tu experiencia con Subify! Nos alegra mucho saber que encuentras nuestra aplicación fácil de usar y que nuestro equipo de soporte ha estado ahí para ayudarte rápidamente a través del chat siempre que lo has necesitado.
Feb. 26, 2024
Very helpful Customer Service!
We're so glad we could help you out. Thanks for the five stars!
April 11, 2024
Used it for a few weeks now, so far the support has been INCREDIBLE. Which is surprising for Shopify apps. Support is AWESOME, super fast, and super easy to contact, so far a 10/10 experience. I will update this review if my experience changes
It never stops to delight us when we hear such positive and heartwarming feedback from you guys! Thanks for sharing and updating your experience!
Feb. 24, 2024
easy to use
So glad to hear you could easily find your way around Subify and thanks for the five stars!
Feb. 23, 2024
Great product and their customer service is very quick and super helpful.
So happy to hear you've had such a positive experience with Subify! Million thanks for the five stars and please do not hesitate to reach out if you need any more assistance.
Feb. 22, 2024
Great app, I've been running subscription services for 10 years and this is by far the easiest to use.
Wow, coming from someone with this much experience in subscriptions, it means the world to us!
Feb. 21, 2024
Customer service from Hasti was super quick, easy and helpful. :)
Oh such positive vibes from your feedback! Thanks for the five stars!
Feb. 21, 2024
I had several questions and they answered them all quickly and resolved any issues I had. Would recommend.
Million thanks for recommending Subify to other merchants and it never ceases to amaze us when our merchants have such positive experiences with us. Thanks for sharing and thanks for the five stars!
Feb. 19, 2024
Nareh, was amazing, professional, and patient. Nareh resolved all queries and I actually learnt how to use the system during the process and the functions I'll use most thanks. Outstanding customer support and an outstanding app to use. Thank you Nareh!
Thank you so much for sharing your wonderful experience with Nareh and Subify! Rest assured that we'll make sure Nareh also receives these positive vibes!
Feb. 19, 2024
I am using this app to manage subscriptions for a new shopify store I am starting for digital content. So far it's been very easy to use and manage but the chat support to help me though specific scenarios as I test things for launch has been invaluable. Look forward to seeing how this app evolves over time.
We're so proud that you've chosen Subify for your store and even more delighted to hear that we've been able to help you navigate through your launch. Thanks for the five stars and please do not forget that we're always here to make sure your growth happens smoothly!
Feb. 15, 2024
Mason at Subify was super helpful and extremely efficient, the problem was solved immediately!
Thank you for your kind words! We're thrilled to hear that Mason was able to assist you swiftly and solve your problem right away. At Subify, we're committed to providing efficient and effective support to all our merchants. Your satisfaction is our top priority. If you need any more assistance or have further questions, don't hesitate to reach out.