Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
677
chart
#1,109
All reviews
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April 27, 2023
I just downloaded this app on to my store and so far so good! I'm not real tech savvy and I absolutely hate when I have to add coding so I was so happy that the setup process did not require much. The support team were also on point even tho the setup is easy as I stated I'm not tech savvy lol. I'm giving 4 stars for now but I think 5 stars may be on the horizon...
April 8, 2023
the chat service is reactive and serious ! moreover they helped me a lot to create the perfect plan. thank you
Dear Idriss, I am Koorosh, the Managing Director of Subify. We apologize deeply for the inconvenience caused to you by our service. As mentioned by Yasaman during our chat, we are unable to remove the Subify invoice from your Shopify account ourselves. However, please note that you will not be charged as the plan has been canceled. In such situations, we have requested assistance from Shopify support to remove the invoice on our behalf. To address this matter, we have reached out to Shopify and are keeping you in the loop. We will make every effort to expedite this matter and ensure that Shopify resolves the issue as quickly as possible.
Nov. 4, 2022
Very helpful and response, but aesthetically need to improve and there are not many subscription options. But a great way to start as they help you to customize your widget.
Thank you so much for taking the time to leave us a review. We are glad you had a smooth experience contacting our support team. Your feedback helps us to improve our service. Lots of new features are added to Subify every week. You can also request specific features within the app, and our product team will review them to see where they fit into our product road-map. Our team is here for you if you need anything.
Oct. 25, 2022
I'm trying this app out for my new subscription website. While the initial install did not work, it was easy to contact support and they were able to quickly resolve my issue to my satisfaction.
We are grateful that you took the time to leave us a review. It is good to hear that you had a smooth experience contacting our support team. Some store themes require a little extra attention for widget setup; that's why the widget was not showing when you installed us. Our team is here for you if you need anything.