All reviews

Rating Breakdown

  • 5
    93% (536 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2023

Nera is so helpful to make changes for me. Amazing customer service! This is an app you need to install.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and for highlighting Nareh's assistance! We're so glad to hear that she was able to make the necessary changes for you and that you experienced the level of customer service we strive for at Subify. Our team, including Nareh, is dedicated to providing support that is not just helpful, but also proactive and attentive to our users' needs. We're thrilled that you recommend Subify and appreciate your confidence in our app. Remember, our team is always here to assist you with any further modifications or questions you might have as you continue to use Subify. Thanks again for choosing our app and for sharing your positive experience with our community!

5 / 5 Share

July 26, 2023

fantastic custom service and solves issues so quickly and easily. Not many issues though, just user error questions. Delaram was amazing and so are the others I have spoken with.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words about our customer service team and for recognizing Delaram's amazing support! We're here to help, whether it's resolving issues or assisting with user questions. We're pleased to know that your interactions with our team have been positive. If you ever have more questions or run into any issues, please feel free to reach out. We'll continue to be here to provide quick and easy solutions. Thanks for choosing Subify!

5 / 5 Share

July 25, 2023

⭐⭐⭐⭐⭐ I am thrilled to share my experience with Subify, the app that has been an absolute game-changer for my Shopify store! Not only does Subify offer a seamless subscription solution, but their customer support is truly exceptional. Nareh, in particular, went above and beyond to assist me with all my queries and concerns. She was incredibly knowledgeable, patient, and attentive, guiding me through the app's features step by step. Her dedication to ensuring I fully understood everything was truly impressive. Moreover, I was amazed by the responsiveness of the Subify support team. Whenever I had questions, they were quick to provide helpful solutions, saving me time and ensuring a smooth integration of the app into my store. If you're looking for a reliable subscription app for your Shopify store, I highly recommend Subify. The app itself is top-notch, and with the outstanding customer support, like Nareh's, you'll have peace of mind knowing you're in excellent hands. Thank you, Subify team, for making my Shopify experience even better!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are absolutely thrilled to read your review and to know that Subify has made such a positive impact on your Shopify store! Thank you for taking the time to share your experience in such detail. Hearing that Nareh was able to provide you with the guidance and support you needed is wonderful. We're proud of her commitment to our customers and her expertise in navigating the app's features. Your recognition of her efforts is greatly appreciated and will be celebrated with our team. Also, we're glad to know that our overall customer support responsiveness met your needs effectively. We understand how crucial timely and efficient support is for integrating a new app, and we're delighted that we could assist you smoothly. Thank you for your high recommendation of Subify and for acknowledging the hard work our team puts into both the app and customer service. We're here to support your continued success and look forward to being a part of your Shopify journey. Your satisfaction and feedback like this motivate us to keep enhancing our services. If there's anything more we can do for you, or if you have further suggestions, please don't hesitate to reach out. We’re here for you!

5 / 5 Share

July 23, 2023

Melika has helped me set up my subscription service for my website with great patience and care, I'm so grateful to them and their team for the support in getting this launched!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that Melika and our team provided you with great patience and care while setting up your subscription service for your website. Your success is important to us, and we're here to assist you every step of the way. If you have any more questions or need further support as your subscription service continues to grow, please don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing your subscription service thrive!

5 / 5 Share

July 21, 2023

I just added this app to my site and the tools are very easy to use and the customer service I have received so far has been top notch. Melika changed some subtle details on my page to make it more cohesive and I was very impressed by her responsiveness and problem solving. They currently do not have a feature I was hoping for, but I was referred to another app that does exactly what I wanted to use along side Subify. Thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Subify! We're delighted to hear that you found our tools easy to use and that Melika provided top-notch customer service, going the extra mile to enhance the cohesiveness of your page. We're here to assist you and ensure your website's success. Thanks for choosing Subify!

5 / 5 Share

July 20, 2023

I Migrated from Recharge to Subify as i was searching for a more friendly subscription app to capture subscriptions on landing page with some particular specifications on how the subscription is to be captured then i stumbled upon subify. It's been a back-and-forth efforts on both my side and theirs to get what i wanted and they made it possible. One great other thing noticed is that our subscription rates went up by 40% which is great to see, Subify definitely gained a happy customer. Their customer service are very response, however if you start to bother them a lot like i did, they all of a sudden tend to be "out of the office" irrespective of this,i am still satisfied i know how it feels to be bothered.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We're absolutely delighted to hear about your successful migration to Subify and the impressive increase in your subscription rates. Knowing that our app not only met but exceeded your specific requirements is incredibly rewarding for us. The collaborative effort in customizing the subscription capture on your landing page is a testament to our commitment to flexibility and customer satisfaction. We're thrilled that these efforts have contributed to a significant boost in your subscriptions.

5 / 5 Share

July 19, 2023

Super easy to use, and very helpful team! Mohsen helped me out with customizing my text so that it made sense for my store. Thank you for this, Subify!

Using app

About 1 year

Total reviews

8

Average rating

4.4

Developer Reply

We're delighted to hear that you found Subify user-friendly, and we appreciate your kind words about our team's assistance. Our goal is to ensure our platform aligns perfectly with your store's needs, and it's great to know that Mohsen was able to help you customize your text to your satisfaction. If you ever have more customizations or questions in the future, please feel free to reach out. We're here to support you in making the most of Subify. Thank you for choosing us!

5 / 5 Share

July 18, 2023

Subify has been incredible to work with. I've used all of the other subscription apps and Subify by far has been the easiest and best to work with. Even though they are new I think that has allowed them to come in and already be more innovative than the competitors. The pricing is great as well!

Store

Leprd

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear such fantastic feedback! Thank you for recognizing the effort we've put into making Subify stand out in terms of ease of use, innovation, and pricing. Our team is dedicated to providing a superior experience, and hearing that we're succeeding, especially in comparison to other subscription apps, is incredibly rewarding. We believe being new in the market gives us the unique opportunity to approach things differently, and we're glad this resonates with you. Your satisfaction is our top priority, and we're continuously working to enhance our services and stay ahead of the curve. If there's anything specific you'd like to see in Subify or if you have any suggestions, please don't hesitate to share. We value your input as it helps us grow and improve. Thank you for choosing Subify and for your enthusiastic support!

5 / 5 Share

July 11, 2023

I've just downloaded this application for my online store, and it's very efficient for subscriptions and the team is very attentive,

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving Subify a try for your online store! We're thrilled to hear that you find our application efficient for managing subscriptions, and we appreciate your kind words about our attentive team. If you have any questions or need assistance with anything as you continue to use Subify, please don't hesitate to reach out. We're here to help you make the most of our platform for your online store's success. Welcome to Subify!

5 / 5 Share

July 11, 2023

Superb after-sales service. Personal, live and online. All problems solved, with one exception, which they are now working on and giving me regular updates.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you've had a superb after-sales service experience with us! Providing personal, live, and online support is a top priority, and we're glad that we've been able to resolve most of your issues promptly. If you have any more questions or need further assistance, please feel free to reach out. Your feedback is invaluable, and we're here to support you. Thank you for choosing Subify!

5 / 5 Share

July 11, 2023

An amazing app so far and really good customer support! Definitely recommend. They are fast at responding to inquiries.

Store

Cook With JB

Using app

About 4 hours

Developer Reply

We appreciate your kind words and recommendation! It's wonderful to hear that you've had an amazing experience with our app and have found our customer support to be responsive and helpful. If you ever have more inquiries or need assistance in the future, please don't hesitate to get in touch. We're here to provide you with fast and reliable support. Thank you for choosing Subify!

5 / 5 Share

July 11, 2023

WOW!! Top notch customer service when implementing this app on your website. I'm a small business owner, and know how important it is to have a great app and system for subscribe and save orders. I 100% RECOMMEND.

Store

harpsandseb

Using app

2 days

5 / 5 Share

July 8, 2023

Amazing Customer support. Narges is so kind, and she solved my problem in less than 5 min. All recommendations!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience with our customer support, and Narges was able to assist you promptly and effectively. Your satisfaction is important to us, and we appreciate your recommendations. If you ever encounter more questions or need further assistance, please feel free to reach out. We're here to help! Thank you for choosing Subify!

5 / 5 Share

July 6, 2023

App helps me sell more product. Customer service is very responsive. I would recommend this app for your store.

Store

Meos

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that Subify is helping you increase sales and that you've had a positive experience with our responsive customer service. Thank you for your recommendation! If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to support your store's success. Thanks for choosing Subify!

5 / 5 Share

July 5, 2023

Just in the process of setting up my shop/subscription box- and so far the product seems very intuitive. The customer service is exceptional, always willing to go above and beyond. Helpful, friendly, and knowledgably!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience as you set up your shop and subscription box. We're pleased to hear that you find our product intuitive, and we appreciate your positive feedback about our customer service team. Our goal is to always go the extra mile and provide helpful, friendly, and knowledgeable support. If you have any more questions or need further assistance during the setup process, please feel free to reach out. We're here to support your journey with Subify!

5 / 5 Share

July 5, 2023

Haven't had much experience with the app itself, or Shopify rather, as I had never set up a store or subscription before. Yasaman was an absolute hero and patiently walked me through each step of the process! Whatever you guys are paying her is nowhere near enough.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that Yasaman provided you with exceptional support and patiently guided you through the process of setting up your store and subscription. Our team is dedicated to assisting users, especially those who are new to the platform. We'll make sure to pass on your appreciation to Yasaman. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help you succeed with Subify and Shopify. Thank you for your kind words!

5 / 5 Share

July 5, 2023

Wow - so easy to navigate and get started. The support was excellent right from the start - Nareh was incredibly helpful and quick to respond. Highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you found Subify easy to navigate and that you had an excellent experience with Nareh providing quick and helpful support. Thank you for your recommendation! If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to ensure your experience remains positive and efficient. Thanks for choosing Subify!

5 / 5 Share

July 4, 2023

Set up was the easiest thing ive done in my life. The subscription plans, just populated on the pages and were terrific out of the box. I've tried Bold, and I've tried Loop. I'm sticking with this one as the subcription teirs work better for how new my shop is. I need to trim cost where I can so i can just get off the ground. I got an email with a beyond generous discount code % off for 6 months. the amount off I got really shows me that they care about my bottom line and want to get me off the ground with the least amount of financial burdens possible. Really appreciate this.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that setting up Subify was the easiest task you've encountered - that's exactly what we aim for! It's great to know that our subscription plans integrated seamlessly with your pages and that our service suits your business needs, especially as a newer shop. Understanding the challenges of starting and growing a business, we're committed to offering supportive pricing structures. We're so glad that the discount code we provided made a positive impact and demonstrated our commitment to your success. Thank you for choosing Subify and for acknowledging our efforts to support your business financially. We're here to help you grow and are excited to be a part of your journey. If you have any questions or need assistance, don't hesitate to reach out.

5 / 5 Share

July 4, 2023

bon service client, ils ont su s'adapter à nos demandes et trouver les bonnes solutions pour notre entreprise

Store

Pureva

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Nous sommes ravis d'entendre que notre service client a su répondre à vos demandes et trouver les solutions adaptées à votre entreprise. Votre satisfaction est notre priorité, et nous sommes là pour vous aider à réussir. Si vous avez d'autres questions ou besoins à l'avenir, n'hésitez pas à nous contacter. Merci d'avoir choisi Subify!

5 / 5 Share

July 3, 2023

Quick, friendly, and responsive! Highly recommend for online businesses. The representative was patient, and took her time to walk me thru each problem.

Store

My Store

Using app

19 days

Developer Reply

Thank you for your kind words and recommendation! We're delighted to hear that you had a quick, friendly, and responsive experience with our representative. Providing patient and thorough support is what we aim for, and we're here to assist online businesses like yours. If you have any more questions or encounter any issues in the future, please don't hesitate to reach out. We're here to help and support your online business success. Thanks for choosing Subify!