All reviews

Rating Breakdown

  • 5
    93% (536 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

June 1, 2023

Excellent customer service. Helped me setup the subscription the way I wanted. Would recommend to anyone!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We're glad that you could setup your subscription easily with Subify. We're here if you needed anything else.

5 / 5 Share

June 1, 2023

Customer service was amazing, Hati was so kind and fixed the look and feel of the plug in. Really clean looking app and easy to use.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! The looks and feels of your store is utterly important to us. We're here if you needed anything else.

5 / 5 Share

May 29, 2023

Very fast response and super helpful. Really loving the service so far. They answer all of my questions and assist in making changes fast.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We're glad that you received everything you wanted. We're here if you needed anything else.

5 / 5 Share

May 27, 2023

The customer service 100/10. The app is easy. I love the customer service, is A+ Nareh help me with everything on the app and also help me with tips for promote the subscription plan on my website.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're proud of our customer service and we're glad you feel the same way. We're here if you needed anything else.

5 / 5 Share

May 25, 2023

The customer service is through the absolute roof. The app is really easy and fantastic in itself, but my goodness the customer service is next level. Real human to talk to from minute one, with instant messaging. Hasti went above and beyond. So glad I chose this app over others.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're proud of our customer service and we're glad that you enjoyed it as well. We're here if you needed anything else.

5 / 5 Share

May 21, 2023

I'm still testing but until now I feel that is a very good app and very quick and friendly customer service :).

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We're here if you needed anything else.

5 / 5 Share

May 19, 2023

The app is incredibly easy to set up and get going and the customer support is impeccable. Our only "gripe" with the app is the inability to customize the customer portal to be on-brand which is incredibly important to us. Other than that, we cannot recommend using this app enough.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and thank you for the feedback. We're currently working on our customer portal and it's going to be fully customizable in a couple of weeks. Stay tuned and we're here if you needed anything else.

5 / 5 Share

May 12, 2023

Excellent service when I had a few questions. Subscription setup was easy and intuitive, and I am no Shopify guru!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We're glad that you had an easy setup with Subify. We wish you a promising future in business!

5 / 5 Share

May 11, 2023

so far, Hasti has been absolutely amazing to work with, she has guided me through way more than she probably needed to! customer service alone defiantly earned it the 5 stars

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. Delighted that are our customer service could bring you a 5-star experience.

5 / 5 Share

May 11, 2023

I had a great experience with the service, very helpful and responsive, I would highly recommend this company :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our service was helpful and responsive to your needs. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a fantastic day! :)

5 / 5 Share

May 8, 2023

built different, amazing customer service and great staff helping me trouble shoot the membership plans, recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're thrilled you found our customer service exceptional and our staff helpful in troubleshooting membership plans. We appreciate your recommendation and are here for any future assistance you may need. Have a fantastic day!

5 / 5 Share

May 4, 2023

AMAZING customer service!! This app isn't easy to figure out at times, and anytime I needed a question answered, or simply reassurance knowing I was doing things correctly, I had someone answering me quickly. Even at 10 PM at night! It's nice knowing that even when you're working your small business later in the evening, someone is there to help you out, and you don't have to wait until the next day to get answers. Can't wait to launch my subscription using Subify!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your valuable feedback and wonderful review! Your kind words about our customer service are truly uplifting. We're constantly working to enhance Subify and make it even more user-friendly for everyone. Your support and enthusiasm in launching your subscription using Subify mean a lot to us. If you ever have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to ensure that your experience with Subify is nothing short of fantastic. Thank you for choosing us as your platform!

5 / 5 Share

May 1, 2023

I've been using Subify Subscriptions for just over a month now and it has been great. Very easy to set up and use. Best of all, their help team is great! Prompt replies and very nice people to deal with.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're thrilled to hear that Subify Subscriptions has been easy to set up and use. It's wonderful to know that our help team has provided prompt and friendly assistance. If you have any further questions or need assistance in the future, we're here to help. Thank you for choosing Subify Subscriptions!

5 / 5 Share

April 27, 2023

such an amazing app and amazing customer service. I would defintely recommend this app to any business owner.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you for the glowing review! We're absolutely thrilled that you find our app amazing, and we're overjoyed that our customer service has left such a positive impression on you. We appreciate your recommendation and if you have any creative ideas, we're all ears! Thank you for being a part of our incredible community, and here's to your continued success!

5 / 5 Share

April 26, 2023

Such a great app! It's very thoughtfully designed and the support team is absolutely incredible. Can't wait to get our first subscription up and running!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Great fast and speed customer service. Great app, highly recommend. Definitely worth the time and money.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

Just starting to use this product but so far the setup has been very easy, i setup my memberships in less than 20 minutes, the user guides and videos were helpful but the support team was so great. They were very responsive and went above and beyond. Can't wait to start making money!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

Easy setup and Melika was super helpful with helping me get started without even asking. Well worth adding to my store

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

This plugin solved all our problems. We needed a plugin to let customers pay monthly for a renting service of electronic products. With this plugin we were able to implement this to our store. Customer service is great aswell!

Store

Be-Rent

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Excellent customer service by a very patient and helpful team that cares about customer satisfaction.

Store

My Store

Using app

9 months

Developer Reply

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had an excellent customer service experience with our team. We take pride in providing top-notch service to all our customers, and it's always great to know when we've succeeded in making a positive impact. We appreciate your business and look forward to serving you in the future!