Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
688
chart
#1,085
All reviews
Rating Breakdown
Aug. 17, 2023
It was great and I was able to get my problems resolved. I had some tough requests but the team helped me out quickly.
We're so pleased to hear that your experience with Subify was great and that our team was able to effectively resolve your issues, even the tough ones! Providing quick and helpful support is something we take great pride in. Your feedback is immensely valuable to us, as it encourages our team to continue delivering excellent service. If you have any more requests or need further assistance, please don't hesitate to reach out. We're always here to help and committed to ensuring your continued satisfaction. Thank you for choosing Subify and for sharing your positive experience!
Aug. 16, 2023
Love this app. I do wish that I could export the information that I need on my own BUT anytime i have needed anything they helped me ASAP. Nareh had my export to me in minutes and was very kind and helpful. 10/10 recommend this
Thank you so much for your love and support for Subify! We're glad to hear that the app has been beneficial for you. We appreciate your honest feedback regarding the export feature, and we take note of your wish to have more autonomy in exporting information. Your input is invaluable as it helps us identify areas where we can improve and enhance the user experience. It's also wonderful to hear about your positive interaction with Nareh. We're proud to have a team that is not only efficient but also kind and helpful, and it's great to know that she was able to provide you with the needed export quickly. We're committed to continuing this level of service and support. Please feel free to reach out if you have any more suggestions, need assistance, or have further feedback.
Aug. 15, 2023
Awesome support! I would recommend trying them out! You can always cancel if it does not end up fitting your needs. They will help you succeed.
Thank you for your awesome feedback and recommendation! We're so glad to hear that you've had a positive experience with our support team. Our goal at Subify is not only to provide a robust subscription management tool but also to ensure that we're there to assist our users in every step of their journey towards success. We appreciate your highlighting the flexibility of our service. It's important to us that our users feel comfortable trying out Subify without any pressure, knowing they can cancel if it doesn't suit their needs. However, we're here to help make sure that our app fits well with your business and assists in your growth and success. If you ever need further assistance, have questions, or want to share more about your experience, please don't hesitate to reach out.
Aug. 13, 2023
Great customer service, fully customisable app.
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service and appreciate the customization options available in our app. If you have any specific customization needs or further questions, please don't hesitate to let us know. We're here to assist you in tailoring Subify to your preferences. Your satisfaction is our priority!
Aug. 10, 2023
Incredible customer service. I love how easy the app is to integrate my monthly subscriptions and charge customers. Very well done and wonderful customer service!!
Thank you so much for your incredible review! We're overjoyed to know that you love how easy it is to integrate monthly subscriptions and manage customer charges using our app. Making our app user-friendly and efficient is a top priority for us, so hearing your feedback is extremely rewarding. We're equally thrilled to hear your kind words about our customer service. Our team is dedicated to providing support that's not just helpful, but also a delightful experience for our users. Your satisfaction is our success, and we're committed to maintaining this standard. If there's anything else we can do to support you or improve your experience, please let us know.
Aug. 9, 2023
I am definitely not tech-savvy but this app is super simple and easy to set up. Also, the customer service (shoutout to Hasti!) was diligent and super helpful.
We appreciate your feedback! It's fantastic to hear that you found Subify easy to set up, even if you consider yourself not tech-savvy. We're glad to know that Hasti provided you with diligent and super helpful customer service. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible. Thank you for choosing Subify!
Aug. 9, 2023
I am currently on my Subify Free Trial but already very impressed! The customer support has been second to none, with Melika helping me to create custom features and walking me through each step of the process. I will be subscribing - 5 stars!
We're thrilled to hear that you're already impressed with your Subify Free Trial experience! Thank you for your kind words and the 5-star rating. We're proud to provide top-notch customer support, and it's great to know that Melika has been instrumental in helping you create custom features and guiding you through the process. When you decide to subscribe, we'll be here to welcome you with open arms and continue delivering excellent service. If you have any more questions or need assistance, please feel free to reach out. We look forward to having you as a valued subscriber!
Aug. 9, 2023
I looked around a few of the subscription apps and was really glad I found Subify. The user interface is very easy to use where as others are quite clunky. I had the support of the team to help get it up and running as well so that was one less tech problem to worry about. The subscription options and customisation available is great too it helps me give my customers greater flexibility and discounts which encourages purchase.
Thank you for taking the time to share your experience with Subify! We're delighted that you found our user interface easy to use and that you appreciated the support from our team to get things up and running smoothly. Offering flexible subscription options and customization is indeed important for catering to your customers' needs, and we're thrilled to hear that it's working well for your business. If you ever have more ideas or questions about how to enhance your customers' experience further, don't hesitate to reach out. We're here to support your success with Subify!
Aug. 6, 2023
STOP LOOKING YOU FOUND THE PERFECT APP. These guys are amazing!!!!! I signed up to use this app after trying a few other apps. Not only did they help me with setting up, they also helped with making sure it worked. I love a company that goes above their portfolio to help a customer. I 100% RECOMMEND
Wow, thank you so much for your enthusiastic endorsement of Subify! We're absolutely thrilled to hear such high praise and to know that you've found our app to be the perfect fit for your needs. Our team is passionate about not just meeting, but exceeding expectations, so your comments about our willingness to go above and beyond are incredibly rewarding. We're glad that we could assist you with the setup and ensure everything was working smoothly. Providing comprehensive support and adding value beyond our core offerings is something we take great pride in. Your recommendation means a lot to us, and we're committed to continuing to provide this level of service and support.
Aug. 3, 2023
Amazing customer service. Responsive and helpful. These things matter when you are busy and need help now.
Thank you so much for your kind words! We understand how valuable your time is, especially when you're busy running your business. It's wonderful to know that you found our customer service responsive and helpful. We always aim to provide timely and effective support because we believe that good service is key to a great user experience. Your acknowledgment of our efforts is greatly appreciated.
Aug. 2, 2023
Love the app and the customer service! integrates beautifully with Shopify, very easy to use and manage.
We're delighted to hear that you love our app and appreciate the level of customer service we provide! Integration with Shopify is designed to be seamless, and it's great to know that you find Subify easy to use and manage. If you ever have more questions or need assistance with anything related to our app, please don't hesitate to reach out. We're here to ensure your experience continues to be smooth and enjoyable. Thank you for your support and choosing Subify!
July 31, 2023
The customer service is very efficient and kind. Setting up the subscription plan was easy and pretty straightforward. New to the subscription world but so far enjoying it.
Thank you for your kind words and for sharing your experience with setting up your subscription plan using Subify! We're delighted to know that you found our customer service efficient and kind, and that the setup process was easy and straightforward. Our goal is to make the transition into the subscription world as seamless and enjoyable as possible for our users. Welcome to the exciting world of subscriptions! We're thrilled to have you on board and are here to support you every step of the way. If you have any questions, need further assistance, or have feedback as you continue to explore, please don't hesitate to reach out. We're committed to ensuring your continued enjoyment and success with Subify. Thanks again for choosing us and for your positive review!
July 28, 2023
Nera is so helpful to make changes for me. Amazing customer service! This is an app you need to install.
Thank you for your amazing review and for highlighting Nareh's assistance! We're so glad to hear that she was able to make the necessary changes for you and that you experienced the level of customer service we strive for at Subify. Our team, including Nareh, is dedicated to providing support that is not just helpful, but also proactive and attentive to our users' needs. We're thrilled that you recommend Subify and appreciate your confidence in our app. Remember, our team is always here to assist you with any further modifications or questions you might have as you continue to use Subify. Thanks again for choosing our app and for sharing your positive experience with our community!
July 26, 2023
fantastic custom service and solves issues so quickly and easily. Not many issues though, just user error questions. Delaram was amazing and so are the others I have spoken with.
Thank you for your kind words about our customer service team and for recognizing Delaram's amazing support! We're here to help, whether it's resolving issues or assisting with user questions. We're pleased to know that your interactions with our team have been positive. If you ever have more questions or run into any issues, please feel free to reach out. We'll continue to be here to provide quick and easy solutions. Thanks for choosing Subify!
July 25, 2023
⭐⭐⭐⭐⭐ I am thrilled to share my experience with Subify, the app that has been an absolute game-changer for my Shopify store! Not only does Subify offer a seamless subscription solution, but their customer support is truly exceptional. Nareh, in particular, went above and beyond to assist me with all my queries and concerns. She was incredibly knowledgeable, patient, and attentive, guiding me through the app's features step by step. Her dedication to ensuring I fully understood everything was truly impressive. Moreover, I was amazed by the responsiveness of the Subify support team. Whenever I had questions, they were quick to provide helpful solutions, saving me time and ensuring a smooth integration of the app into my store. If you're looking for a reliable subscription app for your Shopify store, I highly recommend Subify. The app itself is top-notch, and with the outstanding customer support, like Nareh's, you'll have peace of mind knowing you're in excellent hands. Thank you, Subify team, for making my Shopify experience even better!
We are absolutely thrilled to read your review and to know that Subify has made such a positive impact on your Shopify store! Thank you for taking the time to share your experience in such detail. Hearing that Nareh was able to provide you with the guidance and support you needed is wonderful. We're proud of her commitment to our customers and her expertise in navigating the app's features. Your recognition of her efforts is greatly appreciated and will be celebrated with our team. Also, we're glad to know that our overall customer support responsiveness met your needs effectively. We understand how crucial timely and efficient support is for integrating a new app, and we're delighted that we could assist you smoothly. Thank you for your high recommendation of Subify and for acknowledging the hard work our team puts into both the app and customer service. We're here to support your continued success and look forward to being a part of your Shopify journey. Your satisfaction and feedback like this motivate us to keep enhancing our services. If there's anything more we can do for you, or if you have further suggestions, please don't hesitate to reach out. We’re here for you!
July 23, 2023
Melika has helped me set up my subscription service for my website with great patience and care, I'm so grateful to them and their team for the support in getting this launched!
We're delighted to hear that Melika and our team provided you with great patience and care while setting up your subscription service for your website. Your success is important to us, and we're here to assist you every step of the way. If you have any more questions or need further support as your subscription service continues to grow, please don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing your subscription service thrive!
July 21, 2023
I just added this app to my site and the tools are very easy to use and the customer service I have received so far has been top notch. Melika changed some subtle details on my page to make it more cohesive and I was very impressed by her responsiveness and problem solving. They currently do not have a feature I was hoping for, but I was referred to another app that does exactly what I wanted to use along side Subify. Thank you!
Thank you for sharing your experience with Subify! We're delighted to hear that you found our tools easy to use and that Melika provided top-notch customer service, going the extra mile to enhance the cohesiveness of your page. We're here to assist you and ensure your website's success. Thanks for choosing Subify!
July 20, 2023
I Migrated from Recharge to Subify as i was searching for a more friendly subscription app to capture subscriptions on landing page with some particular specifications on how the subscription is to be captured then i stumbled upon subify. It's been a back-and-forth efforts on both my side and theirs to get what i wanted and they made it possible. One great other thing noticed is that our subscription rates went up by 40% which is great to see, Subify definitely gained a happy customer. Their customer service are very response, however if you start to bother them a lot like i did, they all of a sudden tend to be "out of the office" irrespective of this,i am still satisfied i know how it feels to be bothered.
We're absolutely delighted to hear about your successful migration to Subify and the impressive increase in your subscription rates. Knowing that our app not only met but exceeded your specific requirements is incredibly rewarding for us. The collaborative effort in customizing the subscription capture on your landing page is a testament to our commitment to flexibility and customer satisfaction. We're thrilled that these efforts have contributed to a significant boost in your subscriptions.
July 19, 2023
Super easy to use, and very helpful team! Mohsen helped me out with customizing my text so that it made sense for my store. Thank you for this, Subify!
We're delighted to hear that you found Subify user-friendly, and we appreciate your kind words about our team's assistance. Our goal is to ensure our platform aligns perfectly with your store's needs, and it's great to know that Mohsen was able to help you customize your text to your satisfaction. If you ever have more customizations or questions in the future, please feel free to reach out. We're here to support you in making the most of Subify. Thank you for choosing us!
July 18, 2023
Subify has been incredible to work with. I've used all of the other subscription apps and Subify by far has been the easiest and best to work with. Even though they are new I think that has allowed them to come in and already be more innovative than the competitors. The pricing is great as well!
We're absolutely thrilled to hear such fantastic feedback! Thank you for recognizing the effort we've put into making Subify stand out in terms of ease of use, innovation, and pricing. Our team is dedicated to providing a superior experience, and hearing that we're succeeding, especially in comparison to other subscription apps, is incredibly rewarding. We believe being new in the market gives us the unique opportunity to approach things differently, and we're glad this resonates with you. Your satisfaction is our top priority, and we're continuously working to enhance our services and stay ahead of the curve. If there's anything specific you'd like to see in Subify or if you have any suggestions, please don't hesitate to share. We value your input as it helps us grow and improve. Thank you for choosing Subify and for your enthusiastic support!