All reviews

Rating Breakdown

  • 5
    94% (648 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2023

Melika went OVER & BEYOND for me today, especially considering that I am on the free plan! She helped with customizing my widget to match my business and theme colors! Sooo satisfied with my customized widget and Melika answered all of my questions and even offered my a GREAT discount for the upgraded plan. I really appreciate their customer service! A++!! SO glad I downloaded this app! Easy on my end and will be easy for my customers in making changes on their end. Just wish the free version also had customer access to change delivery dates - but I'm sure in due time Subify will have that available as well. Thank you much!

Using app

4 months

Total reviews

7

Average rating

3.6

Developer Reply

We're absolutely thrilled to hear about your positive experience with Melika and Subify! It's our top priority to ensure our users, whether on a free or paid plan, receive exceptional support. We're glad that the customization of your widget has matched your business aesthetics seamlessly. Your appreciation for our customer service and the functionality of our app means a lot to us. We always strive to offer value that exceeds expectations, and it's great to know that our discount offer for the upgraded plan was well-received. Regarding your feedback on the free version's feature for changing delivery dates, we truly value your input. It's insights like yours that help us grow and improve. We're constantly working on enhancing our features, and we’ll definitely consider this for future updates.

5 / 5 Share

June 24, 2023

Excellent customer service, even for the free tier. This app took about an hour to set up, including working with their tech support - a small price to pay for a really nice subscription service. Thank you!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear you had a great experience with our customer service and found the app setup satisfactory. Your kind words inspire us to continue providing top-tier service. Thank you for choosing our service!

5 / 5 Share

June 23, 2023

After checking a couple of options for a suscription App, I choose that one and so far I can tell I'm very surprised of how easy it is to set it up. What I appreciated the most was the Narge's help for every little detail. She offered me many aesthetically implementation so the design would look nice on the website. I'm very pleased with my experience so far !!

Store

Laumara

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! It's awesome to hear that you're finding our app easy to set up and use. And yes, Narge is a gem - we're lucky to have her on our team! We're always here to help make your website look its best and sell more subscription products. Enjoy using the app, and don't hesitate to reach out if you need anything else. Cheers!

5 / 5 Share

June 23, 2023

the support from nareh was world class in half an hour for our membership program all set up - the competitors apps deleted - now our new sales strategy can start - st.r from dortmund/germany

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're all high-fives over here knowing Nareh could get you set up so swiftly - half an hour, that's impressive! It's fantastic to hear our app is now an integral part of your new sales strategy. Greetings to Dortmund from all of us! If you need anything else or simply want to share how things are going, don't hesitate to drop us a line. Here's to your success! 🥳

5 / 5 Share

June 22, 2023

Nareh was just wonderful! I have limited experience, just added the app and can't wait to get started!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you had a great experience with Nareh! Welcome to our app, and we're here if you need any help. Happy exploring and enjoy your journey with us! 🚀

5 / 5 Share

June 22, 2023

So far Subify has been great! Really easy to use and a great way to manage reoccurring customer. I also love that their customer support is so great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

That's awesome to hear! We're pumped that you're finding Subify a breeze to use and helpful for your needs. And thanks for the love for our customer support team - they'll be thrilled! Happy Subifying and don't hesitate to reach out if you need anything 🎉

5 / 5 Share

June 22, 2023

Very helpful support team and friendly to work with! I think this is the best subscription app available for shopify.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recognizing us as the best subscription app for Shopify - we wear that title with pride! 🏆 Our support team is always here to assist with that friendly touch. Thank you for your trust and support; it means the world to us. Let's keep rocking the subscriptions together! 🎉😊

5 / 5 Share

June 22, 2023

Really helpful and super friendly customer service! The tool is easy to use. It is still in development since it's a start-up, but nice to see that the team keeps adding new features as they go. :)

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your positive feedback. We're pleased you find our service helpful and our tool user-friendly. We're continuously improving and appreciate your support as we add new features. Thank you.

5 / 5 Share

June 21, 2023

Versatile app, and excellent and responsive customer service. I came to them with a number of questions that weren't immediately obvious, and they took the time to look into it and came up with a perfect solution for my needs. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Alle Erwartungen wurden getroffen und in Sachen "Kundenservice und -unterstützung" bin ich gar tief beeindruckt. Vielen Dank an das Support-Team und Customer Care Specialist Hasti! Beste Grüße! RMcQH

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Très à l'écoute et réactifs pour l'accompagnement et la mise en place de l'application. Je recommande

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

This app is indispensable for my business! The Subify team went above and beyond helping me set up my membership website and quickly answered all my queries (and there were a lot). I couldn't recommend this app enough if you're looking to give access to only paying customers on your website, they have so many tools to help you set this up, and the Subify team are extremely helpful and always prompt to reply. Thanks again :)

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2023

Great service and super helpful team. I would recommend using this service if you'd like an easy to use subscription App.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

amazing amazing app, really recommend for your membership or subscription business. the supoort/help is excellent, quick and easy.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Big thanks for your stellar feedback! 🌟 Thrilled to hear you love the app and our support. Your recommendation is pure gold. Reach out anytime!

5 / 5 Share

June 14, 2023

Melika is a true gem! Her expert guidance and patience in helping me understand the Subify app were remarkable,

Store

SPDM

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear your praise for Melika! She's a star and we're glad she could help. Your kind words will definitely be passed on to her. Reach out anytime!

5 / 5 Share

June 12, 2023

I just downloaded this app after trying another one that would not work for what I am needing. Within seconds after downloading I had a live person messaging me to ask me if I need help. She got me set up and made it look exactly like I want in a very short amount of time. I will come back and review after I put it to the test but the customer service is top notch and it was easy to navigate.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive review! We're thrilled our customer service and app usability met your expectations. We're eager to hear more about your experience as you use the app. Don't hesitate to reach out if you need anything else.

5 / 5 Share

June 12, 2023

I just started with Subify after researching a lot of other apps on the market for subscription services. This one seems to fit our store's needs the best. I set up my first plan, and I immediately had a popup from Melika in customer service checking on me and making sure that I had everything I needed to get started. She checked over how I had my product set up. She was very helpful and informative. I wish all apps had this kind of customer service. I can't wait to get started with this new app and see what happens. :)

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Wow, reading your review feels like a warm ray of sunshine - thank you so much! We're thrilled to hear that Subify has caught your attention and fits your store's needs after your thorough research. Our mission is to create a smooth and intuitive user experience, so it's wonderful to know we're on the right track. Big virtual high five to Melika, too! We'll pass along your kind words to her. Our team is dedicated to being there every step of the way, and we're glad to hear that our service stands out. As you dive into our app, remember, we're just a chat away if you need any more help. And we can't wait to hear about your journey and success with Subify. Let the adventure begin! 😊

5 / 5 Share

June 12, 2023

wonderful customer service. I would not have been able to accomplish as much as I did with out the help of Narges. They suggested ways that I could make even more options for my customers and I am very grateful for the assistance as I am new to all of this website tech.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We're thrilled Narges could assist you so effectively. We built Subify to be friendly and easy for all merchants, new or experienced. We're delighted you're discovering new ways to serve your customers. Remember, we're here anytime you need us!

5 / 5 Share

June 11, 2023

Delaram was great very nice and helpful will for sure keep using this on my store!!!!!!!!!!!!!!!!!!!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're delighted to hear that Delaram provided excellent service and that you had a positive experience. Feel free to reach out anytime—we're here to help!

5 / 5 Share

June 9, 2023

So far, the app looks pretty solid. Simple to use, with a lot of customization options and nicely integrated into the Shopify products catalog. But the best part is the amazing Customer support. I talked with Delaram and she is doing a brilliant work!

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you're enjoying our app! Delaram truly is brilliant and we're lucky to have her on our team :) If you need anything else, just let us know. We're here to help!