Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
691
chart
#1,086
All reviews
Rating Breakdown
Review RSS Feed
June 5, 2023
Great app for subscriptions! Very helpful will their customer support and very quick to assist you if you have any questions in getting started with using their app. Highly recommend.
Thank you for your fantastic feedback! We're thrilled to know you've found Subify and our customer support helpful. Your recommendation is greatly appreciated! We're always here if you need us.
June 5, 2023
Yoooooo seriously the help I got when I ran into issue was amazing! While working through some confusion points I had, Melika discovered that some text that was showing that was from a completely different app. Even though it was not the focus of my support request. She helped me figure out how to remove something that bothered me for a month! 11/10! Seriously so kind too at 2am!!!!
Thank you for the great review! We want our merchants to have the best product pages and selling experience and for that, our tireless customer support is there to help you. Tell us if you needed anything else, we're available 24/7.
June 5, 2023
Their customer service is fast to reply. They are superb. And the app dashboard is easy to understand and use
Thank you for the great review! We designed our app to be as easy to navigate as possible. It's great to hear that you've enjoyed our customer support as well, we're proud of them. : )
June 4, 2023
Excellent customer service. Melika helped me so so much and when above and beyond. gave me really good recommendations, couldn't be happier. Thank you
June 4, 2023
The customer service you will receive is outstanding. if you have a question or query about something there is always someone there to help and answer asap. The app is developing all the time and they have just added the option to reschedule a subscription yourself rather than the customer which I think is a great feature. Highly recommend.
June 2, 2023
The customer service is amazing,the subcription also works really well.Thank you for your help! 5 stars!!
Thank you so much for the review! We're glad that our customer servicer exceeded your expectations.
June 1, 2023
This app is fantastic! We moved from Recharge and so glad we did. Narges in customer service assisted us was extremely helpful.
Thank you for the great review! We're glad that you could easily migrate to our application. Be sure that we'll do anything we can to be the best service you ever had in Shopify.
June 1, 2023
Excellent customer service. Helped me setup the subscription the way I wanted. Would recommend to anyone!
Thank you for the review! We're glad that you could setup your subscription easily with Subify. We're here if you needed anything else.
June 1, 2023
Customer service was amazing, Hati was so kind and fixed the look and feel of the plug in. Really clean looking app and easy to use.
Thank you for the review! The looks and feels of your store is utterly important to us. We're here if you needed anything else.
May 29, 2023
Very fast response and super helpful. Really loving the service so far. They answer all of my questions and assist in making changes fast.
Thank you for the review! We're glad that you received everything you wanted. We're here if you needed anything else.
May 27, 2023
The customer service 100/10. The app is easy. I love the customer service, is A+ Nareh help me with everything on the app and also help me with tips for promote the subscription plan on my website.
Thank you for the great review! We're proud of our customer service and we're glad you feel the same way. We're here if you needed anything else.
May 25, 2023
The customer service is through the absolute roof. The app is really easy and fantastic in itself, but my goodness the customer service is next level. Real human to talk to from minute one, with instant messaging. Hasti went above and beyond. So glad I chose this app over others.
Thank you for the great review! We're proud of our customer service and we're glad that you enjoyed it as well. We're here if you needed anything else.
May 21, 2023
I'm still testing but until now I feel that is a very good app and very quick and friendly customer service :).
Thank you for the review! We're here if you needed anything else.
May 19, 2023
The app is incredibly easy to set up and get going and the customer support is impeccable. Our only "gripe" with the app is the inability to customize the customer portal to be on-brand which is incredibly important to us. Other than that, we cannot recommend using this app enough.
Thank you for the review and thank you for the feedback. We're currently working on our customer portal and it's going to be fully customizable in a couple of weeks. Stay tuned and we're here if you needed anything else.
May 12, 2023
Excellent service when I had a few questions. Subscription setup was easy and intuitive, and I am no Shopify guru!
Thank you for the review! We're glad that you had an easy setup with Subify. We wish you a promising future in business!
May 11, 2023
so far, Hasti has been absolutely amazing to work with, she has guided me through way more than she probably needed to! customer service alone defiantly earned it the 5 stars
Thank you so much for the great review. Delighted that are our customer service could bring you a 5-star experience.
May 11, 2023
I had a great experience with the service, very helpful and responsive, I would highly recommend this company :)
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our service was helpful and responsive to your needs. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a fantastic day! :)
May 11, 2023
Nice lil' app, there is some room for improvement in the setting's UI from my point of view but it does the job really well. Plus, it's now translatable for website that have multiple languages, which is nice!
May 8, 2023
built different, amazing customer service and great staff helping me trouble shoot the membership plans, recommend.
Thank you for the amazing review! We're thrilled you found our customer service exceptional and our staff helpful in troubleshooting membership plans. We appreciate your recommendation and are here for any future assistance you may need. Have a fantastic day!
May 4, 2023
AMAZING customer service!! This app isn't easy to figure out at times, and anytime I needed a question answered, or simply reassurance knowing I was doing things correctly, I had someone answering me quickly. Even at 10 PM at night! It's nice knowing that even when you're working your small business later in the evening, someone is there to help you out, and you don't have to wait until the next day to get answers. Can't wait to launch my subscription using Subify!
We appreciate your valuable feedback and wonderful review! Your kind words about our customer service are truly uplifting. We're constantly working to enhance Subify and make it even more user-friendly for everyone. Your support and enthusiasm in launching your subscription using Subify mean a lot to us. If you ever have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to ensure that your experience with Subify is nothing short of fantastic. Thank you for choosing us as your platform!