All reviews

Rating Breakdown

  • 5
    94% (651 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2022

Great customer support and subscription service. Easy to use UI for the customer as well as easy to manage by the admin. Works well for subscriptions with free trails, and a reliable choice for subscription products!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review for the Subify subscriptions app. We're glad to hear that you found our customer support and subscription service to be great and that the app has easy to use UI for both customers and admin. We are happy to know that the app works well for subscriptions with free trials, and that you find it a reliable choice for subscription products. Your positive feedback is greatly appreciated and we will continue to strive for excellence in providing a seamless subscription management experience for our users. Thank you for using the Subify subscriptions app.

5 / 5 Share

Dec. 29, 2022

Just got it set up, customer service was really helpful and fast responding! This app seems easy to use and I believe it will fit perfectly for the subscription products and boxes I plan to offer on my store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! We're glad you had a good experience with our customer service team and that the app seems easy to use for your subscription products and boxes. Thank you for choosing Subify subscription app.

5 / 5 Share

Dec. 27, 2022

The support is superb! Hasti has helped me every step of the way. She also offered other workaround in order to show what I really wanted. I recommend this app!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

Incredible subscription app. Very easy to set up, and their customer service chat is extremely helpful and responsive. You can tell they've taken a lot of time to master the customer experience (both for your customers and you as their client). Their how-to videos on Youtube are also extremely thoughtful and helpful. Great functionality and they are quick with and open to customizations too. I'm so happy I found this service. The idea of starting subscriptions for my business was a bit daunting as we have tons of SKUs and I'm really glad I found and decided to take a chance on Subify.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Absolutely great. Great customer support, great everything 100% worth it. Highly recommend. For anyone whos considering a subscription app, this is the one.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Hello! This is a super well done app that makes even the weirdest requests possible! I had some wonder help from Narges in the customer help portal who was patient, kind and helpful throughout the whole process! Excited to see how this continues :-)

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

the best subscription software out there! They did everything in their power to help me integrate this into my shop and i couldn't be happier!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Had a question which was dealt with very thoroughly by Melika. Very happy with the app so far, all very straightforward.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2022

I've installed this on a client's store and have been super happy with the app and the support team. They've really understood specific details of my client's product offerings and helped me set up the proper subscription rules and integrate the app into Shopify email. I look forward to seeing how it works when we launch very soon.

Store

gleenr

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Subify is amazing! I would highly recommend to anyone looking to add subscriptions to their website. Their customer service team is very responsive and easy to work with. They have made our subscription service way easier and overall made our conversion rate skyrocket!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

They helped me to customize the widget and had a really pleasant experience with them overall. I can only recommend them.

Store

Shroove

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Es el mejor plugin de suscripción que existe, muy completo y te permiten editar toda la parte visual.

Store

B3TTER

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

I've been holding off doing a review about this api because the devil is often in the details and I want to post a review that encompasses the whole process from installation, customisation and application which I can now do. PRO's Easy to install & customise to match your store's look. You don't need to be a Dev! Very responsive & supportive customer service. 10 out of 10. Great agility. Subify have implemented several improvements & are developing more to give their users F&Bs they want to capture selling opportunities associated with subscriptions. Very proactive. CONS: Rebates instead of discounts. I was offered a discount to come on board for which I was very grateful as we're a start up needing to keep our overheads as low as possible. It wasn't explained at the outset the reduced cost offered was a rebate so the first fee was a shock. Shopify doesn't report rebates separately so my criticism was simply that discounts should be applied as reduced fees - not as rebates - so users can easily see what they're paying. That being said, after a few rounds of me grumbling about this, Subify offered me a reduced fee instead of a rebate but by then the transactions had been processed and I didn't want to circle back to uninstall the api and reinstall to make it happen. Customer correspondence. Very early in we needed to access copies of correspondence sent to our customer following the subscription set up. It came to light that Subify only keeps customers records for 30 days and this customers correspondence had aged past that date. I complained. Subify changed. They now will offer blind copying of email correspondence to the main store email account. Bottom line: Highly Recommended. Subify listens, learns, evolves. They are clearly committed to being the best. Even their Cons are Pros! Stop looking. You've found your subscription solution.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 12, 2022

Le service est impeccable, personnalisé et rapide. J'ai essayé presque toutes les applications disponibles pour faire le genre d'abonnement que j'avais besoin et c'est la seule qui répondait à toutes mes attentes. Je recommande à 100 %!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

This app is great and has even better support! Yasaman is an excellent Subify representative. She acts quickly and delivers results.

Using app

5 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Dec. 3, 2022

There was no live chat or customer service available this weekend. It's not as simple as the video said. Unable to select products and create subscription box

Using app

8 minutes

Total reviews

5

Average rating

3.4

5 / 5 Share

Nov. 30, 2022

Customer support is accommodating, and they will help you with your concerns as possible. The app is smooth and working also! It's great for subscriptions!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

Very seamless, quick and efficient. Double check to make sure everything was working properly and it was!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

So far so good. I love how clean it looks and functions. I had a problem and the customer care literally solved the issue (my fault) in seconds and I was back into selling. Highly recommend for any business wanting to use subscriptions.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Subscriptions can be complicated and we found Subify and excellent tool for integrating subscription products into our store. The support team was excellent in helping us understand their product's capabilities and then deploying it very quickly. Their responsiveness to our questions was quick, thorough and polite.

Using app

11 days

Total reviews

3

Average rating

5.0