All reviews

Rating Breakdown

  • 5
    93% (534 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2024

Support is extremely fast, kind, and helpful. The best app I've used on the Shopify store.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback! It's awesome to know our support team was able to help you out quickly. Thank you 😊

5 / 5 Share

July 7, 2024

It is super easy to navigate and when I was in a pickle I was able to hop on the chat and speak with a rep. (Aliya) who went above and beyond to help me.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We’re always here to help!

5 / 5 Share

July 7, 2024

Solved the issue in a couple of tics. Thanks

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy we could resolve the issue in no time. Let us know if you need further assistance!

5 / 5 Share

July 7, 2024

I was so impressed that Nareh jumped on and helped me out right away! Thank you!!!

Store

FITT1IN

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad Nareh could assist you right away. We’re always here to help!

5 / 5 Share

July 6, 2024

So far this is very worth it. Customer service is amazing, and subscription is super easy to setup

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! Glad you're finding it valuable!

5 / 5 Share

July 5, 2024

Nareh was a great help! I love this app for my monthly subscription box, Gentle Gestures Care Kit!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We’re here to support you as you grow!

5 / 5 Share

July 5, 2024

Great tool off the shelf but we have spent a lot working with Miles from the Customer Support team and the after service is incredible too. Really happy with the integration, customisation and how the team are focused on getting the tool working for you.

Store

Sandbar

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're dedicated to ensuring the tool works perfectly for you!

5 / 5 Share

July 1, 2024

Aliya was very helpful right away to ensure the widget was working properly and helped fixed the display on our end.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! We're Happy that Aliya could assist promptly!

5 / 5 Share

July 1, 2024

Very easy set up! The chat that pops up is extremely helpful and answered my questions extremely fast. So far I have had absolutely no problems. Melika was a great help & was very easy to work with

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're here to help anytime!

5 / 5 Share

July 1, 2024

Customer service very reactive and efficient ! Thanks

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! Happy our team delivered efficiently!

5 / 5 Share

July 1, 2024

Great service

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate it! Happy you're satisfied!

5 / 5 Share

June 30, 2024

We have just installed the Subify app in our Shopify store. This was the first app ever where someone from their team automatically showed up offering support. Not only is this a great idea, and all apps should have the same approach as onboarding is the most important phase, but also her level of professionalism was outstanding! Congrats! We will now start using this app with the basic plan and will get back to you if we like the ongoing features and support!

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your feedback! We’re glad our support team could make your onboarding experience smooth and professional

5 / 5 Share

June 28, 2024

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Easy setup Multiple options plans Alot of custimization low fees Great CS recommended

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! Glad you're enjoying the app!

5 / 5 Share

June 27, 2024

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Subify support is super responsive and super helpful. I needed to achieve something which isn't a built-in feature (yet) and they custom coded it for me right there and then!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're delighted that our team could provide the custom solution you needed

5 / 5 Share

June 25, 2024

Just got the app loaded into my new store and set up in about 10 minutes or less. Once I got it initially set up, I quickly had Aliya from the support team send me a message and checked my settings to make sure it was all done correctly and showing up on their end as being fully functional. I did not expect this to occur and was a pleasant surprise! Aliya was also able to answer all of my questions and made sure I understood everything that I needed to keep customizing and working with this subscription app. I couldn’t have been happier with the quality of the app, the instructional videos were very easy to follow and helped immensely. I am excited to get some subscription orders to see how it continues to operate, but initially everything is working as it should and customer support is amazing!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience setting up the app and working with Aliya from our support team

5 / 5 Share

June 25, 2024

Robust set of subscription options, a clean management portal, and super-responsive customer service. All around a great addition to our shop helping to sell digital subscriptions.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear Subify has a positive effect on your business.

5 / 5 Share

June 24, 2024

Gave me a fast answer. We will wait until tomorrow to see if it was correct.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Great experience, reactive support. Perfect.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Always here to help!