All reviews

Rating Breakdown

  • 5
    68% (88 ratings)
  • 4
    6% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    6% (8 ratings)
  • 1
    17% (22 ratings)
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5 / 5 Share

June 14, 2021

The support team is very responsive. I really feel like when I reach out and ask for help, they do their best to help me with my inquiry.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2021

Best AOP print quality out there. Free shipping is nothing special, better aim for an express right away.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2021

I was looking for all-over print hoodies and joggers and have stumbled upon Subliminator and never looked anywhere else! The print quality is superb, the colors are vibrant, the textures are very well defined and sharp, no slacking whatsoever! The fabric is thick and the quality of the fashion hoodie and fashion joggers is beyond my expectations, I was blown away with the softness on the inside, just feels amazing to wear the jogger-hoodie combo. The stitching looks very professional and up to a standard. The user interface itself is very user-friendly and easy to use! For all-over print, don't even look anywhere else, you won't regret going with the Subliminator!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2021

No complaints! Easy to use, great fulfillment process. Great community of users, and management. The quality is worth the price.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2021

Customer service is fast asf, I'm new to the app so I'm having issues such as to the one I encountered where an order still goes through even if im using a bogus gateway and get charged. I contact the customer service and got reply in just a minute , and sure my problem got resolved and will get assured to be refunded back <3

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

My review is regarding customer service. I had quite a complicated issue - it wasn't any fault of Subliminator - that had me going backwards and forwards between Shopify and Subliminator customer services. I began to lose hope of ever getting it fixed until the CEO of Subliminator got involved. He listened to what I had to say and resolved it in 15 minutes, to everyone's satisfaction. To say I was relieved and impressed is an understatement. Fantastic service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2021

The quality of their products that I have ordered and sold is fantastic. The catalog is growing and I love their attention to detail compared to other POD services. It's the small things like changing the color of thread to match the background of the products that show me they care. Sure mistakes can (and will) happen, but I never had an issue getting ahold of their team unlike some of the reviews I see here. They are incredibly active and engaged on their Facebook page, and generally easy to talk to. I would recommend their service, but also remind you to research if they are the right fit for your business before going all in.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Love their attention to detail & their will to optimize for the seller and end customer experience !! One big plus is that the owner of Subliminator is very engaged with his community of sellers, that level of connection is worthwhile :)

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. If there's anything we can improve upon don't hesitate to reach out.

5 / 5 Share

Feb. 25, 2021

Love using this app. I have two stores and use products from this app in both. The quality is always great and my customers are always happy. Customer service has responded to every inquiry from me within a 24 hr period. I love the products.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. If there's anything we can improve upon don't hesitate to reach out.

5 / 5 Share

Feb. 8, 2021

The Best AOP App on Shopify!! Awesome Customer Service from the owner himself. Activie FB Page with loads of advice and help. Easy to use APP with unlimited design options! Products are very good quality and they add a personal touch to stitching colors!! Who else does that? Shipping time as expected in Covid time and offer Express Shipping! Really happy to have found this App and Company and would recommend them 110%

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review. If there's any feedback you might have for us in the near future, don't hesitate to reach out to our support team.

5 / 5 Share

Feb. 8, 2021

Limited experience so far, but what I have encountered is a very professional team happy to help and an easy to use app. They are my #1 POD company of choice for those reasons.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review. If there's any feedback you might have for us in the near future, don't hesitate to reach out to our support team.

5 / 5 Share

Feb. 7, 2021

This POD company do not cut corners with giving users control over product creation. The app is slick and makes complex product templates easy to manage and upload thanks to the different sections available. The Mockups generated are amazing and you get so many of them! Including mixed race which unfortunately you don't see with many others. The owner is also very active on social media and provides a group where he does live chats on occasion to help with anything related to his app and takes improvement and product suggestions on board as well. Only down side is that everything is produced in China but most big brands do the same anyway but just not on a print on demand basis. Subliminator integrate in the same way big brands do with china though, they fully manage the quality control and have their Chinese manufacturing team so well trained to their spec that the products look and feel amazing with seriously high quality prints and long lasting stitch methods. One big perk to Subliminator is that the quality is so good you can offer their products at a higher price than normal as long as you market it correctly, thus being able to incorporate their Express shipping as an upgrade or base your pricing to include it in your costs. You are then able to offer customers a fast shipping time which ends up arriving in the same amount of time as if it was shipped from the US! Subliminator is a powerhouse POD company. If you have the design and marketing skill to make it work for you then you will understand why they deserve 5 stars. ;-)

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your long and kind review. If there's any feedback you might have for us in the near future, don't hesitate to reach out to our support team.

5 / 5 Share

Feb. 7, 2021

Subliminator is fantastic, offers a great range of quality products and service that matches. Express shipping options are a real bonus and are FAST! If you want quality cut-and-sew printed apparel give these guys a shot.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review. If there's any feedback you might have for us in the near future, don't hesitate to reach out to our support team.

5 / 5 Share

Feb. 7, 2021

Love the app! Great customer service , quality products and an active fb group! Probably the best POD supplier out there Love the app..Keep it up Subliminator !

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. If there's any feedback you might have for us in the near future, don't hesitate to reach out to our support team.

5 / 5 Share

Feb. 5, 2021

Great App, one of the best POD company, maybe the best for all over printing. My customers love the quality.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Good staff, fast support responses, active facebook group and most importantly the quality is really good and unique products.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

One of the best POD out there for the price, quality, and speed of the delivery. High-quality and unique products. Very fast turnaround times. I have sold microfleece cloaks and hooded blankets to customers in the USA and the quality is outstanding. And this is very unique - the owner of this app is very professional. If you have some questions, he will respond asap. There is a Facebook group where you can discuss your requirements and needs about the app and products. Very, very recommended! Give it a try and you will not be disappointed

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 5, 2021

After doing some pod research I chose subliminator as my provider for a couple of reasons apart from better prices than their competitors. 1. They have a facebook group where not just the customer support but also the creator of the company answer questions. They're transparent about everything (prices, shipping during covid, upcoming products etc). Its always good to get a straight answer instead of a generic support answer like a lot of companies do. 2. Customer support is fast. Maybe its just me but I get an answer in less than a day (most of the time its just a matter of hours). 3. Great products + printing. Up to this point all I can say is that I'm very satisfied with them.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Great quality and unique products, responsive customer service, active moderators in the group making great communication. I love the fashion line of sublimated products, so soft and comfortable. Normally products take ~ 3 weeks to arrive on standard shipping, even in Christmas season, and the sliding price scale on express shipping is nice, we all know it doesn't cost double to ship 2 items. Note: During the COVID Quarantine, Sublimator was very communicative on the shipping, transparent on price increases (and decreases) used DHL eCommerce with upgrade options to express, unlike other china based POD companies, the products were delivered in less than 6 weeks. That may sound bad, but I had other suppliers where it was common to take 2-3 months to deliver (supposedly using the similar bulk shipping to USA then handoff to USPS like DHL eCommerce but with a different company). If the s.... hits the fan this is a company you want as a supplier.

Using app

Over 1 year

Total reviews

3

Average rating

2.7

5 / 5 Share

Aug. 25, 2020

I've used Subliminator for over a year now, I never had any complaints from customers about the product quality. Their express shipping saves me a lot of money, because of the more product your customer order on that one order, the cheaper the express shipping fee. I've used many POD suppliers before, and now I've slowly move everything to these guys. Keep up the great work Subliminator.

Store

Atikapu

Using app

Almost 2 years

Total reviews

6

Average rating

4.7