Subscription Plus
Subscription Plus
Rating
4.8
feedback
220
chart
#9,838
All reviews
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Sept. 25, 2024
This app has helped my niche business model come to life! I have a subscription based model to release new digital content each month and it was very hard for me to find budget friendly app that fit my needs. I am not technically savvy and the website development process is not my favorite. There are some things that I cannot do through my account that manually need to be tweaked with the development team. However, whenever I have a request, I meet with Bhavya and he is always extremely helpful and responsive! He listens to my requests follows up on the design changes immediately. He has helped make the website development process not as daunting. Thank you to the whole Subscription Plus Team for all you do!
Sept. 24, 2024
O aplicativo é maravilhoso, fácil de usar tanto no back office como para o cliente. Um outro ponto maravilhoso é o atendimento em casos de problemoas. O chat funciona e os problemas são resolvidos rapidamente. Estão de parabens!
Sept. 21, 2024
Heel goed geholpen door Juan, hij heeft goed doorgevraagd en het probleem gesignaleerd. Vervolgens heeft hij goede aanwijzingen gegeven waardoor ik het probleem verder kon oplossen!
Sept. 21, 2024
Nitesh and his support team did an excellent job! Solved an issue no problem!
Sept. 13, 2024
Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it
Sept. 9, 2024
Impressed by customer service level for a free app - especially Danin. But ended up uninstalling. Tried to setup a Prepaid annual subscription, which would allow customers to make a single payment for 12 monthly deliveries. As far as I could work out, the app only lets you create a re-occurring annual Prepaid subscription. Also noticed some differences in the app's performance across devices.
Sept. 7, 2024
5 stars for the help they offered when contacted. (Even at the weekend) All looks good so far. Cheers
Sept. 6, 2024
Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.
Sept. 3, 2024
I've used this app twice now with two different websites. I'm not super tech savvy, so needed a little help both times, and was thrilled with the customer service response! Response times are short, and the CSA's are knowledgeable and friendly! Once the app is installed, it works like a charm. Highly recommend!
Sept. 2, 2024
Helped me fix 2 issues very quickly. Very friendly and knowledgeable/ thank you!
Aug. 30, 2024
(1) Poor communication for their internal team. All the problems are required to repeat and repeat with different agents. (2) Asked me to authorize theme modification, but now the swatch images don't work anymore, they (Axel) asked me to ask shopify support instead. What a irresponsible attitude. (3) All the problems are required back and forth multiple times, and the problems are still not yet solved.