Subscription Plus
Subscription Plus
Rating
4.9
feedback
196
chart
#2,632
All reviews
Rating Breakdown
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July 18, 2024
Just downloaded the app - only took mins to install and setup. Ran into trouble with the widget showing and I assumed it was my theme. So I reached out to CS and asked that question. They asked for permission to go in and fix the theme for me. Within 10 mins we were all done and working properly. Would have taken me hours. Thank you so much for awesome CS.
Using app
About 1 hour
Total reviews
1
Average rating
5.0
Aug. 17, 2024
The app is very easy for my customers to use, but what sets Subscription Plus apart is the customer service for busy business owners! I wanted to update the layout of my subscription plan and I'm not very tech savvy, Shruti scheduled a call with me to help but I lost internet due to a storm in my area. Shruti, had enough information about what I was trying to accomplish and made the updates and let me know when they were complete! I can't thank her enough! Update: For some odd reason everything on my store went bonkers including my Subscription Plus App... I was panicked because I'm currently running and advertising a subscription promotion. Juan was able to help me immediately and solve everything for me immediately. Love the Subscription Plus app and team!
July 17, 2024
July 17, 2024
The support team with Subscription Plus are just superb. In a time when customer service seems sadly lacking with so many apps, the support team with Subscription Plus are simply excellent! Quick to respond, very helpful, patient and efficient in solving all issues, highly recommend this app.
Using app
2 months
Total reviews
1
Average rating
5.0
July 16, 2024
Shruti and the team have been INCREDIBLE! They have worked with me to achieve something bespoke and unique to my store. Nothing was too much for them, and the team were super professional and really helpful. 100% recommend the Subscription Plus app. Thank you!
July 16, 2024
Ho riscontrato dei problemi durante l'inserimento del piano di abbonamento, ma appena ho contattato il servizio clienti sono stati velocissimi sia a rispondermi sia a risolvere il problema! Fantastici! Vediamo come procederà il funzionamento in futuro.
July 16, 2024
Great service, extremely fast with sorting any issue you may have. Very happy with Subscription plus app and would definitely recommend.
July 15, 2024
Amazing APP Easy to use and even when I had a issue they quickly hopped on a meeting to not only sort it out but train me to use the app specifically for my use.
July 14, 2024
They were quick to help even on a Sunday when I hit a wall trying to find the code section that was specified. They jumped right in and got me up and running in a few minutes on the website version I was working on. This builds trust for sure. And its nice that the app is free. Its the main reason I picked this app.
July 10, 2024
So far so great. I'm a very particular, nit-picky person and their team was so responsive and helpful. They were able to get the widget looking exactly how I wanted (after I kept changing my mind), set it all up, and help me roll over my existing subscriptions from my old service all super quickly.
July 10, 2024
Dino and Juan, Some of the most useless customer service reps I've experienced. Took them 15 mins to reply with where I can find the customer service portal for this app.
July 8, 2024
Really great customer service. Jumped on a chat and very quickly had a solution. Thanks!
July 2, 2024
My chat was answered almost immediately and he helped me set up the app and get it going in my shop! Thanks so much!!!
July 2, 2024
Amazing application, clear and easy to setup configurations. I recommend this app
July 2, 2024
Brilliant, fast efficient customer service, when i wanted to make edits to the widget. very helpful lightning fast solution, thank you