All reviews

Rating Breakdown

  • 5
    94% (198 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

Aug. 6, 2024

I've moved over from another subscription app recently. I've had a great experience so far. Customer service has been excellent, you reach out on live chat within the app and get a very quick and personal response. They've assisted me with my migration from another app, and personalising my widget. Very happy and impressed so far.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Fantastic app and great support too! I am very new to subscriptions and had some great help from Cherose on their team to set it all up. Nothing was too much trouble. I also needed to learn the system and this was all explained to me. It is fantastic! Such a great way to offer our mystery boxes to our customers.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

I would recommend this app as it does exactly what it's design to do, sign up customers. I highly recommend this app. I am so happy with my subscribers and the app. Download it today! Eliot Grey

Using app

About 1 month

Total reviews

41

Average rating

4.9

5 / 5 Share

Aug. 4, 2024

So far this has been the best platform I have used! I seem to be able to find a solution to everthing I have been trying to do!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Nitesh was so helpful in setting up the subscription in my shop! Did it fast and correct. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Nitesh is a really good and knowledgeable agent. He was so patient with me. He helped me set up everything exactly how I wanted it. Thank you so much !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Amazing customer service

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

I had to use the chat feature to install the app, as my theme was an older one. Spoke to Kenan for a good half hour, and he fixed all the glitches and issues. He explained everything he had done, which was really useful. Brilliant experience.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

The customer service was great. Subscription Plus figured out my issue and now I am able to start selling my offers to my customers!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2024

sehr gute Beratung im Chat. Mir wurde weitergeholfen bei der EInrichtung der App. Sehr schnell& kompetent. Danke!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

I was totally lost trying to setup my product subscription and Nitesh took care of the setup for me and in less than 10 minutes. Great customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Great support! Helped set everything up for me

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Sanjay was able to do what I couldn't. He showed me the way through and through and fixed my issue. He was very patient, that is key!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2024

I tried the big five in related apps and Subscription plus is were if hung my hat. No pay walls and the support is awesome (Thank you Sanjay).

Store

YSIRA

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2024

Store

C3

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Just downloaded the app - only took mins to install and setup. Ran into trouble with the widget showing and I assumed it was my theme. So I reached out to CS and asked that question. They asked for permission to go in and fix the theme for me. Within 10 mins we were all done and working properly. Would have taken me hours. Thank you so much for awesome CS.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

The app is very easy for my customers to use, but what sets Subscription Plus apart is the customer service for busy business owners! I wanted to update the layout of my subscription plan and I'm not very tech savvy, Shruti scheduled a call with me to help but I lost internet due to a storm in my area. Shruti, had enough information about what I was trying to accomplish and made the updates and let me know when they were complete! I can't thank her enough! Update: For some odd reason everything on my store went bonkers including my Subscription Plus App... I was panicked because I'm currently running and advertising a subscription promotion. Juan was able to help me immediately and solve everything for me immediately. Love the Subscription Plus app and team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

The support team with Subscription Plus are just superb. In a time when customer service seems sadly lacking with so many apps, the support team with Subscription Plus are simply excellent! Quick to respond, very helpful, patient and efficient in solving all issues, highly recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0