Super: Gift Wrap, Gift Message
Add gift note, gift box & gift card to storefront...
Rating
4.5
feedback
250
chart
#1,136
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
12%
-
Less than a month
43%
-
Less than a year
24%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are quite mixed. Positive aspects include easy installation, helpful customer support, and the app's ability to add gift wrap options and messages to orders. Users appreciate the simplicity and effectiveness of the app, as well as the prompt responses from the support team. However, negative themes include confusion about pricing plans, limited customization options, unexpected charges, and issues with communication and functionality. Some users felt misled by the free plan offering and experienced difficulties with the app's features and support.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
useless
Hi there, Thank you for taking the time to share your feedback, we truly value every review, as it helps us improve both the app and our service. We're sorry to hear that your experience didn't meet expectations. Based on the review, we weren't able to fully understand what went wrong, and we'd genuinely like to investigate and help resolve it. Super is used by thousands of merchants to offer gift wraps and gift message options, and in most cases any issue can be resolved quickly and efficiently. We also checked and couldn't find any prior support request from your store via email or chat. We've reached out directly but haven't received a response yet. If you’re open to it, we'd be more than happy to look into this and assist you as soon as possible. We're always here and happy to help. :-) Thank you, Effective Apps Team
Feb. 11, 2026
Feb. 8, 2026
Disappointed. The App store says there is a free plan available - there is not. There is only a free 7 day trial, after that there are only paid plans. EDIT TO ADD: The app developers reached out to me to clarify based on my poor review: "To clarify, the free plan is available for stores on the Shopify Development plan, as noted at the bottom of the App Store listing page." To me, this is still a total bait and switch because if there is a caveat it should be clearly and explicitly stated at the TOP of the app store listing page, not at the bottom and certainly not by disguising it with the "free to install, free plan available" as the core pricing advertised for the app when that is strictly available for a certain group of Shopify customers.
Hi there, Thank you for taking the time to share your feedback. We truly value all feedback about our app, especially when it highlights areas where we can improve 🙂 We appreciate you pointing this out. To clarify, the free plan is available for stores on the Shopify Development plan, as noted at the bottom of the App Store listing page. For stores on regular Shopify plans, we offer a 7-day free trial, after which paid plans apply. If you\re on a development store and the free plan didn't appear automatically, our support team would be more than happy to help get that sorted - we've also reached out to you privately. Looking forward to your reply, Effective Apps Team
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