Super: Gift Wrap, Gift Message
Super Gift Options: Gift wrap, gift message to Shopify store
Rating
4.8
feedback
334
chart
#1,995
All reviews
Rating Breakdown
Review RSS Feed
Feb. 15, 2025
Very quick to reply and identify my mistake. App seems to function very well, very good value! Thanks
Feb. 4, 2025
I'm really happy with the app. We experienced a glitch but the support team jumped in and sorted it for us. Does what it says it does!
Jan. 24, 2025
We have found this app to very helpful. It's easy for us to offer different styles of gift wrap and an easy way for customers to include a gift message with their purchase. They were very quick and responsive to my request to have the options removed from one product from large amount of product offerings. We are a chocolate shop that offers chocolate covered strawberries that are only available for in store pick up and cannot be wrapped.
Dec. 20, 2024
Great service and simple to use, just works. Limited functionality and customisability. We needed to allocate gifts to specific products but this can't be done on this app. Formatting is a bit weird if you want to add additional text. The devs were surprisingly willing to help and knowledgeable about what can and can't be done with their app, so I commend them for this! Thanks for your service.
Dec. 2, 2024
Super easy to set up and configure, plus incredibly helpful technical support! I highly recommend this app!
Dec. 2, 2024
great app and great fast support, helped me with a minor problem within a few hours.
Dec. 2, 2024
I had some user error with setting up the app and the app developer was super helpful - even over a weekend. It's working perfectly, Thank you!
Nov. 7, 2024
Oct. 31, 2024
Just installed this on the PAYG model - which is great for us because we're so small right now. Really easy and intuitive to configure. I had a small issue (user error), fired off an email and got a response in minutes that resolved my issue. Faultless. Good work guys.
Oct. 2, 2024
I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time. Specifically, the app is implemented in the cart drawer, but when a gift message is entered and the customer proceeds to checkout, part of the message entered toward the end doesn’t get saved and remains incomplete. Additionally, the saved message cannot be reviewed on the checkout page, so customers might proceed without noticing the issue. I leave this review hoping that the poor quality of support will become more attentive and serious moving forward.
Thank you for your review. We always value constructive feedback, and we are sorry to hear about the challenges you experienced. After a thorough investigation, we identified that the issue was caused by a conflict with another app installed in your store, which affected the functionality of our app. Our support and development teams promptly worked to resolve the issue, providing multiple updates via email. Unfortunately, before we could fully implement a solution, you chose to uninstall the app and post this review. We are committed to providing a high-quality experience and regret that we didn’t have the opportunity to fully resolve the issue for you. We remain open to further assistance should you decide to give our app another try. Thank you once again for your feedback, and we wish you continued success with your store. Best regards, Shahar
Sept. 6, 2024
It does not have a free plan, contrary to what the Shopify App Store listing says. It only has 7 day free trials on paid plans. Don't waste your time installing if you need a free plan.
Aug. 29, 2024
Die App ist super, tut genau was sie soll und herausragend finde ich den Support- der prompt, freundlich und professionell Anfragen umsetzt. Danke dafür!
May 13, 2024
Super helpful! I had spent over a week trying to do this without an app . Once I found this app it was set up quickly and just how I wanted!
April 24, 2024
Itamar and Zain was very helpful and patient with my request. They understood what I wanted and did a great job. Thank you!
March 25, 2024