All reviews

Rating Breakdown

  • 5
    71% (157 ratings)
  • 4
    15% (33 ratings)
  • 3
    7% (15 ratings)
  • 2
    0% (1 ratings)
  • 1
    7% (15 ratings)
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5 / 5 Share

May 4, 2019

I used the app to help me update photos. Worked great! I would recommend this app to anyone considering it.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2019

I needed to add a couple backgrounds to transparent png mockups to unify my product images - and it took less than 10 minutes from app install to the completion of the project. Honestly, it worked so well that I bought the lifetime membership. If you're on the fence, try it out, it doesn't pester you for payment and you get to try out almost everything for free. Awesome app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2019

I would give this 10 STARS if available! This is an incredible app. I'm new to e-commerce and this has helped my learning curve immensely! My photos are beginning to look FABulous!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2019

Great app. Very useful. Easy to use. Save my lots of time. I really enjoy using this app. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2019

this app is really easy to use, helps to erase watermarks easily on the photos and auto-turning is very helpful

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

May 2, 2019

Used for a week, the swaps go fast. pretty decent editor on the computer use. dont need a membership.

Using app

4 months

Total reviews

2

Average rating

3.5

1 / 5 Share

May 2, 2019

ANSWER TO DEVELOPER BELOW: We clearly explained the 786 swaps. Also having an app that does well 1 out of many promised functionalities and blaming customers for being petty is extremely unprofessional, which we would have known if we read the responses you give to your reviews. Revenge? You give yourself too much credit for. It is a simple warning to anyone who will decide to deal with you, which is not even required , because I see you already present yourself well!! ORIGINAL REVEW; I wish I could leave no stars, but it is not possible unfortunately . We got the trial which included a few images and seemed as it worked decent enough to justify the $20 (approximately) price. After purchasing it and trying to update all our photos we figured out that watermark removal works only on a few photos and many times we had to do it multiple times . The background removal - never worked . The only thing that was working well enough was the option to make the photo square. If that’s what you looking for , the app is good for that. But with our experience - just that! It wasn’t until few days ago we noticed that when we attempted to remove watermarks it was also removing some of the product images on the photo. We had to now go ahead check ALL products and reimport the one that the app has messed up - quite a few we might say. We decided we need another option and found one! We have had the app may be two weeks now, so we reached out to customer support asking for a refund , because really - the app was mostly useless for us and created more work than anything. This is when the real disappointment came - we got a very arrogant, mocking answer , calling our experience “touching “, as if we were making false statements trying to scam someone of $20. Mr. Jason was kind enough to point out we swapped 786 photos, which may be we could have done but majority was trying 6 times swapping same image with no effect . It’s ok, keep the $20. But just as advice aside from making some improvements - learn to respect and value customers . Just heads up guys , good luck with this app!

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Our records indicate that you used the app to make 786 swaps. You then proceeded to ask for a refund, for which we declined. Having someone ask for a refund after using an app 786 times is .... In any case I see that you decided to leave the typical 1-star revenge review.

4 / 5 Share

May 2, 2019

Really enjoyed the free trial. Love the effective background removal - will mainly use that, would however like a plan to purchase unlimited background removal. It will not be practical for me to purchase removal for every photo. Thank you

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 2, 2019

It helps a lot thanks. To bad everything is not free but it's the way apps works. At least we can modify photos.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 2, 2019

I used this app to easily identify images that were slowing down my website and efficiently compress them! This saved me a ton of time and I'm sure will make the visitor user experience on the store a lot better!! Thanks so much Swap Photo Editor!!!

Using app

Over 1 year

Total reviews

12

Average rating

4.9

1 / 5 Share

May 1, 2019

I began using the swap photo app when Shopify unexpectedly discontinued their basic photo editing features on web photos. The only feature I use on the app is the delete background feature. The other basic photo editing features are clunky, like cropping and lightening images. Also, the delete background is a pay per use feature, .50 to .80 per photo. with the # of SKUs I have, I've spent over $60 getting what I used to have for free. Shopify, please bring back basic photo editing. If I need remove back ground in unique cases, I am more than happy to use this app. But it's not an all in one solution, unfortunately.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

You've used this app successfully and yet you provide a 1-star review, because you are unhappy with Shopify. This is very innapropriate and I don't think you would like getting similar reviews on your own Website.

4 / 5 Share

May 1, 2019

Very handy for adding/removing logos. Do not like the 100 character requirement for writing a review.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

May 1, 2019

Excellente app, je ne pourrais pas m'en passer. Support très réactif et à l'écoute pour créer de nouvelles fonctions. 10/10

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2019

Very good application, it is very practical and functional.I use it a lot to optimize the images, it has several options that makes the work faster.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review, more features coming soon to make your workflow even faster!

5 / 5 Share

April 30, 2019

If you have an online store you need this app! This app is a complete Game changer. Love this app!!!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Game changer!? Amazing! We're aiming to build the most useful app in the e-commerce photo editing space, period. :) More great features coming soon!

3 / 5 Share

April 30, 2019

First I was shocked the prices at Shopify are much smaller then prices directly in app once uploaded... As Shopify removed his image editor I was forced to seek other options. Paying full price for the app just to finding out there is not a zoom on the picture in edit mod, app constantly crashes, and takes forever to edit single picture with screen saver that making me feel dizzy. When selected EDIT mod you can apply overlay only rectangular or squere shape not round or oval. (As you know sometimes is very tricky to remove unwanted object from the picture. Pencil would be an option! I am not saying that you should not download! But be ready to deal with app of great potential but still in baby age :)

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

We offer a free trial and free cash credits for all features in the app, so that users know exactly how it all works before purchase. As for the zoom feature - do you want to make the product in the photo appear larger? If so, we have this tool in our 100% free editor. The tool is called CROP EDGES. Just remove the edges around a photo, and the object will then appear larger in your shop. It's just not called ZOOM, but it's the same exact result without any quality loss.

5 / 5 Share

April 28, 2019

Amazing app! It is saving so much of my time and the support is awesome! Recommend it to anyone who wants to save time

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2019

Downloaded this app to test it out.. Completely amazed at the ease of use! It couldn't compress some of my images down to an optimal size, but definitely better than they were before. Customer service is good - Live chat through a messenger system. Paid plans appear to be well priced especially after seeing the capabilities of the app. 2 thumbs up!

Using app

2 months

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for the review! Actually, instead of using the compress button in the main menu, you can select your photos and go Into the Editor. Turn off all the options except Compression. There you can select any compression level you want and swap multiple photos at once. Furthermore, the compression level you set there will become the default for the Compress button in the main menu ;)

5 / 5 Share

April 25, 2019

I've been using this app for a while its affordable and great customer service. It handles my needs and the company really cares about that as well. I'm on the paid subscription and haven't had any issues.

Using app

About 1 year

Total reviews

6

Average rating

4.5

Developer Reply

Thank you for the compliments! Have a great day

5 / 5 Share

April 25, 2019

Awesome product and company. For the price of a meal at McDonalds you get a great app that makes you even more money. Love it!!!

Using app

24 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you Robert! Have a great day