Rating

4.7

feedback

145

Reviews

chart

#2,152

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    11%
  • Less than a month
    39%
  • Less than a year
    32%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its functionality and customer support. Many users highlighted the fast response times and helpfulness of the support team, mentioning specific team members like Brigitte. The app itself was described as easy to use, customizable, and effective in increasing conversions. Users appreciated features like upselling, customization options, and the ability to add coupons directly in the cart. However, there were a few negative reviews that mentioned issues with customer service responsiveness and technical glitches, particularly related to currency display and support availability. Overall, the app seems to be well-received for its features and support, with some room for improvement in addressing technical issues and enhancing customer service.

Highlights

Positive customer support and fast response times
Ease of use and customization features
Effectiveness in increasing conversions
Issues with customer service responsiveness and technical glitches
Room for improvement in addressing technical issues and enhancing customer service

Rating Breakdown

  • 5
    83% (121 ratings)
  • 4
    4% (6 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    6% (9 ratings)

Reviews with Text

  • 98% (140)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2025

We've been using the cart upsell and / reward discount for sometime now and it drives a good amount of extra revenue. Great customer support and easy to use too!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

excellent customer service! The app can boost conversion so well

Using app

6 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 4, 2025

This app has terrible customer service. Brigette was rude, unhelpful, and completely uninterested when I asked how to add a rewards option to the cart. It felt like she couldn’t be bothered to help, really disappointing experience.

Store

Pinx Nails

Using app

About 1 year

5 / 5 Share

Sept. 15, 2025

excellent , fast, responsive, good support

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Very useful tool, fast service response, worth the investment

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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