HS ‑ Slide Cart Drawer

Sept. 5, 2024

Really glitchy app! Barley works half of the time!! and no way to get ahold of support!! it just takes you to this page here would not recommend

Dec. 26, 2023

WATCH OUT! I don’t usually leave reviews, but I had to do it... The app itself is also well done, the problem is the complete lack of support. There is no customer support in the app, and to contact someone you need to write via the contact form in the Shopify app store. I think it’s embarrassing... If you offer a service for those who work and can’t afford customer service I think it’s better not to offer it. Also if it was a Christmas decoration app for your website I could understand it but offering a service that covers one of the most important parts of our work without constant support is pathetic and dangerous. I’ve written twice in a week without getting any answers. Now you will reply below to this review with some excuse, completely useless. I have to delete the app, which is not cheap. I don’t recommend anyone wanting to have control over their store to waste time with this app when there are other cheaper ones with great customer service. Keep your store safe!

Sept. 19, 2022

Update Sep 19, 2022 I can no longer recommend this app as their support is nonexistent. There was a technical bug with multicurrency pricing, and also another technical support issue. I sent multiple emails starting Sep 3 to Bridgette but haven't gotten any response. They have a history of slow response with me and other customers (see other reviews) which is unacceptable for such an important app. I believe they bit off more than they can chew by adding too many extra features and forget what's important. I switched to an app called OBSI Incentivize that my theme recommended. Pros: the only slide cart upsell app I've found that looks decent Cons: Technical issues occurred and support speed can be improved. I've had several issues during setup and support takes days to reply. 1. App was not working after installing, products were not showing in slide cart. It took at least 2 weeks for them to figure out the issue. 2. After the fix, products were showing in the wrong currency in the slide cart. Eventually this was fixed but I lost sales.

March 23, 2020

I was looking for a sticky cart option-- I really like the clean design + layout of this one. I'm bummed we have to uninstall; as it's not working properly in our shop. I did reach out to to support and received a quick response, only to discover some our products are not using product variants, but rather properties. We have so many variants per product and use an outside app to manage them. Therefore when using this app, the options are not mapping to the their cart. We therefore can not tell which scent customers are selecting. This is a limitation that obviously won't work for our shop. There is a work-around, Their tech support was willing to implement the properties in our products, but this has an additional cost. It takes 4 hours of work at $ 20.00 USD per hour. Since we are in the middle of a pandemic + economic crises, I'm not comfortable spending additional funds to get this app to work.