All reviews

Rating Breakdown

  • 5
    84% (194 ratings)
  • 4
    4% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    3% (7 ratings)
  • 1
    7% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2019

Great start and fast support! The drawer looks fantastic and saved me a lot of time. Support team fixed my issue within 5 minutes as well. Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi myBESTscooter.co.uk, thanks so much for your awesome review, we are very happy to continue helping

5 / 5 Share

Sept. 2, 2019

This app was exactly what we were looking for. We had some trouble with it conflicting with a part of our theme and the support team had it fixed for us within 30mins. 100% recommend this app and the team.

Using app

About 1 year

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for this great review, we are very happy to help.

5 / 5 Share

Aug. 20, 2019

Best app. Really helps the business. Customer support is top-notch. Response rate and time are amazing. Highly recommend to anyone! Install this app. What are you waiting for?

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.

5 / 5 Share

Aug. 17, 2019

If I could give more than 5 stars, I would. I installed other apps that did not do as stated, that never answered emails. I ran into this app & installed though it did not show properly on install, I emailed for support & was responded to in less than 10 mins & b4 I could even respond back their was a request in Shopify for access to my store so that they could fix issue. They are very responsive, app is customizable, super friendly customer support & they are open to add requested customizations. They went above & beyond & I am so satisfied with paying them monthly remarkable customer service!!! If you want to see app in action visit us www.tieflyclothing.com. Tie - Fly Clothing & Hair Co. Appreciated & Approved!!! Best money spent!!!

Using app

9 days

Total reviews

8

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

4 / 5 Share

Aug. 4, 2019

i had an issue with the app and they resolve it in less than 24h . Great support, thank you very much

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for your comment! The application is working correctly and the installation is automatic.

5 / 5 Share

July 4, 2019

I downloaded the app and had an issue with it not appearing on my website. I loved the look of it on their site and really wanted it to work so I sent them an email. Over the last week they helped me make changes like the location of the cart, changing the X to a minimise button and have made every change that I wanted. I struggled to find an app that did what I wanted and with help from Bridgitte, it looks exactly like I wanted.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We would like to thank you for this amazing review! Our goal is 100% customer satisfaction and it sounds like that we achieved that goal with you. It is so nice to hear that our team helped to make your experience such a positive one! We are thrilled to receive such great feedback! Thank you!

3 / 5 Share

May 20, 2019

I also read the reviews below and saw the response from the team saying its fixed.... its not, i cant even install it. why is it so hard to find a popup cart in shopify apps!! To the team when you read this. it spent 10 minutes stuck loading at 25% so i gave up, people have short fuses when it comes to installing apps so any slight trouble and they will delete it. Let me know when your app DOES work

Using app

10 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hi Sky Wellness, We appreciate your comment, we take care to review the application again, we already solved all the problems that the application was presenting. Please reinstall the application to verify that everything is working correctly.

1 / 5 Share

May 12, 2019

Read the two reviews before me, but despite how bad they were I decided to give the app a chance just because of how great it looked on the example site. Unfortunately, I literally cannot get the app to install. Hopefully they fix this problem one day, so I can change this review from 1 star to 5.

Using app

3 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Retail Spartan, Our team has just updated the application, now the application is stable, the application is working correctly, please reinstall the application, we appreciate your comments.

1 / 5 Share

Sept. 17, 2018

The app won't let me add the swatches to the collection or product pages? Customer services never emails back.

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Rescue Paws Apparel, Our team has just updated the application, we are very happy with this update :)

1 / 5 Share

Aug. 29, 2018

Doesn't work. App doesn't install properly

Using app

10 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi Coastalliving Co Uk, We are very happy to inform you that our team has just updated the application and everything is working correctly, we hope you will install it again :)