Swatches Dotify
Swatches App - Add Color Swatches to your Shopify variants
Rating
4.4
feedback
170
chart
#4,716
All reviews
Rating Breakdown
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July 9, 2024
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
Jan. 8, 2024
This app is great, it is really simple and I love how their team responds fast. I had troubleshooting with my swatches and they helped me fix it right away!
Oct. 25, 2023
We have so many swatches in our online beauty store and really needed some hefty functionality with the ability to customize some things. This app has functioned wonderfully for us over the years and has been very easy to update with our new templates as well. Lots of very timely help as needed from the developers too. Highly recommend.
July 6, 2023
Great app, I had a problem while setting up and I reached out the team and they solve it for me so fast :)
April 24, 2023
This app is really easy to use and does exactly what it says. I had a hard time getting it to work again after switching themes but the support team was very helpful and got it going again quickly.
Jan. 31, 2023
Fast & efficient Shopify experts! I was having trouble with the swatches on my collection page matching the custom swatches on my product page. They fixed it within two days for a reasonable charge. Would recommend them!
July 5, 2022
After a short delay until Webyze support got back to me, I was having trouble getting the app to work as intended, but Webyze support came to the rescue and I now have custom 2-colr swatches on my complex products. Pleased to recommend the app and the company.
Hello, We double checked our records, and we received no email from your store. Can you try reaching out to us again. You can use our contact form at: https://webyze.com/contact We would be more than happy to help you out. We tried checking if there's a contact form on your website but it's password protected, so we couldn't access it. Thank you, Webyze Support
Jan. 21, 2022
AWESOME SERVICE!!!!! Love the app. Does exactly what i need and customer service was excelente, they answered very fast.
Dec. 1, 2021
Swatch colors were not working on the collection page, and support assisted with integrating coding/adding swatch colors under the product images for a reasonable fee. I received responses in less than 24 hours, and support was helpful.
Nov. 13, 2021
Due to some glitch, the colour swatches were showing up on our product pages. The support team was quick to resolve the issue. Thank you!
Dec. 13, 2020
Amazing customer service! Thank you for helping me I was able to add it in very easily and integrated with my website perfectly
Nov. 24, 2020
Great app for colour choices! I recommend to everyone if they have a need to display colour selections
Aug. 13, 2020
I used this app to create custom swatches. Webyze did awesome job in customizing it for us. It was done in a timely manner. Myself and entire staff are happy with the results. www.nigelmark.com
June 25, 2020
it left code on my site which i had to manually remove DO NOT USE THIS APP UNDER ANY CIRCUMSTANCES ..
We would have been very happy to help you out with this issue (we checked and there was no support ticket open for your store). Actually when you uninstall the app, the coding automatically gets disabled soon after. Usually it takes a dozen minutes up to an hour. We are sorry to hear that you had this issue, if there is anything else you want us to help you with, we would be happy to do so. Thank you for your understanding
May 4, 2020
Being new to Shopify I am so appreciative for Webyze's prompt and helpful assistance with getting this wonderful app up and running.
May 4, 2020
I had some issues I didn’t know how to fix. I wrote them an email and in less than 24 hrs they answer and help me with everything. Eventually fixing all including something that didn’t regards their app. Still they help me with that. Excellence service and excelente app. Super friendly
Jan. 3, 2020
Awesome app, very flexible to add custom swatches. The support provided was outstanding, price point is favourable too, I totally recommend.
Nov. 18, 2019
Customer support fixed our issue within a few hours of me emailing late at night after switching themes, great service and great app!
Nov. 17, 2019
Ideal that swatch, when selected, accurately corresponds with image in primary picture viewer & shopping cart! More customization of swatches would be great.