All reviews

Rating Breakdown

  • 5
    83% (2,138 ratings)
  • 4
    12% (305 ratings)
  • 3
    2% (57 ratings)
  • 2
    1% (21 ratings)
  • 1
    3% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2024

Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Jeff Q. Very quick to resolved my concern.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

John helped us pull much needed results. Thanks again

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Jeff Q was super patient and helpful!

Using app

About 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Vergian B. was quick to respond and efficient. Great help. Thank you

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Yotpo consistently provides excellent support! Anytime I have a question or issue, their team is prompt, responsive, and incredibly helpful. A special shoutout to Jeff Q, who assisted me today with speed and efficiency—thank you for making the process so smooth!

Store

Chella

Using app

Over 4 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

This app is great and customer service is so helpful. Really appreciate your help John B. today. Such great help. John help resolve the issue effortlessly. Thank you so much!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great customer service from Jeff Q. today - quick and knowledgeable.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

John B. was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers. Thank you for being so helpful today, John!

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 6, 2024

Josh was friendly and efficient in replying to me.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 6, 2024

Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide !

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 5, 2024

Vergian B was super helpful and solved my problem in moments. Thank you!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 5, 2024

John B was great - he went above and beyond to look at our account to ensure adequate safety features were set! Thank you John B

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Nov. 4, 2024

Fantastic customer service. Helped me right away!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 3, 2024

I had to get help via live chat and John B was helpful, efficient, and sorted the issue right away. Thanks! :)

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 3, 2024

Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 1, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Wonderful support from Vergian B!

Using app

About 2 years

Total reviews

13

Average rating

4.9

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Oct. 23, 2024

Gabriel S on the chat support line was incredibly helpful. He was able to get some things live on our site that helped us launch.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!