Yotpo: Loyalty Rewards Program
Yotpo: Loyalty Rewards, Points, & Referrals for Shopify
Rating
4.7
feedback
918
chart
#924
All reviews
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Oct. 1, 2025
Jeff is a customer service all star. Thank you for all your step by step guidance!
Oct. 1, 2025
Jeff (Jefferson Q) from the Yotpo Support Chat was helpful, knowledgeable, and efficient. He helped solve my problem quickly and made my job easier as a result. Thank you, Jeff!
Sept. 30, 2025
I had the pleasure of working with Stephanie from Yotpo support, and she was absolutely fantastic! She quickly understood my issue and resolved it in no time, all while showing an impressive knowledge of the platform. Her professionalism, clarity, and efficiency made the whole experience stress-free. It’s rare to come across such a combination of expertise and genuine helpfulness—thank you, Stephanie, for going above and beyond!
Sept. 30, 2025
Great service Team, Christian M helped me very fast and solved my pb in 5 minutes. Thanks :)
Sept. 29, 2025
App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.
Hi, Thanks for your feedback, and We're sorry for any confusion. Our pricing does include both a base fee and a variable component based on order volume, which we show clearly on our pricing page and simulator https://www.yotpo.com/pricing/#/loyalty-referrals. We definitely aim to be transparent and would be happy to clarify anything further. Please feel free to reach out directly if you have more questions.
Sept. 29, 2025
Nyle is a great CS assiant! He made eveything so clear about user's concerns by sending us screenshots and related aritcles. Thankyou Nyle!
Sept. 24, 2025
Jeff was amazing at explaining how to use the rewards programme for a customer to access their discount
Sept. 22, 2025
Great program! Our customers have been happy and when we had issues, Sean from customer support was a huge help with resolving the issue.
Sept. 18, 2025
Yotpo is great, we use it it on three of our Shopify sites. Their customer service is always top notch and quick to respond. Received great support from Maritel today. Thanks Maritel!
Sept. 17, 2025
Appreciate the quick assistance to get additional redemption options available on our landing page. Christian was quick and to the point. Exactly what we needed.
Sept. 10, 2025
Sean B. Helped me with my customer support. Appreciate his efficient and direct support.
Sept. 9, 2025
Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.
Sept. 8, 2025
Excellent customer service with Rodney D. ! Quick response, very friendly, and professional throughout. Highly recommend. <3
Sept. 3, 2025
Maritel.. did a great job in providing the resolution to me when I raised my concern.