Yotpo Loyalty Rewards Referral
Retain customers and boost their CLTV with Loyalty & Rewards
Rating
4.7
feedback
2,626
chart
#657
All reviews
Rating Breakdown
Review RSS Feed
Feb. 20, 2025
Jeff Q was a great help! He was able to provide me with clarity on my issue, and remained patient and present throughout our entire conversation.
Feb. 19, 2025
John B is always so fast and efficient when helping resolve issues or inquires sent his way. Always appreciate his support!
Feb. 12, 2025
Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.
Feb. 10, 2025
New to YotPo but very satisfied with the level of support. Yoben was terrific!
Feb. 5, 2025
John B provided excellent service! He was incredibly helpful and knowledgeable.
Feb. 4, 2025
The customer service from John B is awesome, fixed the problem in 2 mins, thank you!
Feb. 3, 2025
I was assisted by John B who was very helpful and knowledgable! Great service!
Jan. 29, 2025
No support from our client success manager at all. No answers to our messages.
We’re sorry to hear that you’re having trouble reaching your account manager. Our CS team has already contacted you via email. If you continue to experience difficulties, we encourage you to reach out to our support team for further assistance. Thank you.
Jan. 22, 2025
John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.
Jan. 16, 2025
The customer support staff was very quick to respond and also very helpful. My representative, Yoben Magalong, was very clear and helped me with all my needs in under two hours!
Jan. 12, 2025
John B assisted me quickly with my concern. Thank you so much for your help! You are amazing.
Jan. 12, 2025
Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!
Jan. 4, 2025
John B was a lifesaver today helping me to update a few customer accounts. Thank you!
Jan. 4, 2025
This company is terrible. I switched back to the free plan and I was still charged, when asking to speak to someone the chat wouldn't assist me and then the chat closed down on me.