Yotpo: Loyalty Rewards Program
Build customer loyalty with points, rewards & referrals
Rating
4.7
feedback
920
chart
#1,129
All reviews
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Oct. 30, 2025
Rodney D was helpful, friendly and quick to respond. Handled my issue from start to finish and kept me updated during the process. It was resolved in a timely manner.
Oct. 30, 2025
Jeff Q. Was really helpful on giving me guidance about some coding errors on our Reward page. He was very professional and explained every little detail to perfection. Very grateful to him and the Yotpo team!
Oct. 27, 2025
We’ve been using Yotpo for our loyalty program for a couple of years now, and we couldn’t be happier. We recently relaunched our program and went live on two new storefronts, and the process was seamless. The help and support team is always quick, professional, and easy to work with. Special shoutout to Stephanie C for going above and beyond!
Oct. 24, 2025
5 Stars for a loyalty program platform that works well for headless storefronts. Also thank you to Charlie quickly finding the issue in our setup and taking the time to answer my questions with clarity.
Oct. 22, 2025
Oct. 21, 2025
Excellent support! The Yotpo customer service team is incredibly reactive and helpful. My request was handled very quickly and with great professionalism. Rodney D. took care of everything efficiently clear communication, quick follow-up, and a perfect resolution. Really appreciate such a responsive and reliable support experience!
Oct. 20, 2025
Easy to set up, powerful features, and very reliable. What really impressed me is their support team. Every time I had a question, they responded incredibly fast and helped me solve everything right away. Highly recommend it to anyone who wants to build a strong rewards program and improve customer loyalty!
Oct. 4, 2025
Oct. 2, 2025
Customer service is always so helpful and quick to respond. Greatly appreciated ^^
Oct. 1, 2025
Jeff is a customer service all star. Thank you for all your step by step guidance!
Oct. 1, 2025
Jeff (Jefferson Q) from the Yotpo Support Chat was helpful, knowledgeable, and efficient. He helped solve my problem quickly and made my job easier as a result. Thank you, Jeff!
Sept. 30, 2025
I had the pleasure of working with Stephanie from Yotpo support, and she was absolutely fantastic! She quickly understood my issue and resolved it in no time, all while showing an impressive knowledge of the platform. Her professionalism, clarity, and efficiency made the whole experience stress-free. It’s rare to come across such a combination of expertise and genuine helpfulness—thank you, Stephanie, for going above and beyond!
Sept. 30, 2025
Great service Team, Christian M helped me very fast and solved my pb in 5 minutes. Thanks :)
Sept. 29, 2025
App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.
Hi, Thanks for your feedback, and We're sorry for any confusion. Our pricing does include both a base fee and a variable component based on order volume, which we show clearly on our pricing page and simulator https://www.yotpo.com/pricing/#/loyalty-referrals. We definitely aim to be transparent and would be happy to clarify anything further. Please feel free to reach out directly if you have more questions.
Sept. 29, 2025
Nyle is a great CS assiant! He made eveything so clear about user's concerns by sending us screenshots and related aritcles. Thankyou Nyle!
Sept. 24, 2025
Jeff was amazing at explaining how to use the rewards programme for a customer to access their discount
Sept. 22, 2025
Great program! Our customers have been happy and when we had issues, Sean from customer support was a huge help with resolving the issue.