Yotpo: Loyalty Rewards Program for Shopify

Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals
Rating
4.7
Feedback
945
Reviews
Chart
#830
Shopify

All reviews

5 / 5 Share
May 16, 2025

John B helped me quickly with a question I had. I always get good service from the Yotpo live chat and support. Thank you so much for your help!

Store Using app Total reviews Average rating
Ooni USA About 5 years 4 4.8
5 / 5 Share
Jan. 12, 2025

Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!

Store Using app Total reviews Average rating
Coven & Co 5 months 5 5.0
5 / 5 Share
Jan. 8, 2025

John B helped us with kindness and competence.

Store Using app Total reviews Average rating
andar Singapore Over 1 year 8 5.0
5 / 5 Share
April 14, 2025

Charlie was a lifesaver today helping me to update a few customer accounts. Thank you!

Store Using app Total reviews Average rating
The Finer Things 1920 Over 1 year 4 5.0
5 / 5 Share
Dec. 27, 2024

they helped me when I needed to add points for my customers

Store Using app Total reviews Average rating
Wooltari Over 3 years 2 5.0
5 / 5 Share
Dec. 26, 2024

Jeff Q was extremely helpful and efficient when I needed quick assistance with a customer during the height of the holiday season! Appreciate it!

Store Using app Total reviews Average rating
FREEBIRD STORES Over 3 years 2 5.0
5 / 5 Share
Dec. 20, 2024

Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.

Store Using app Total reviews Average rating
True Grace 4 days 3 5.0
5 / 5 Share
Dec. 12, 2024

Jeff Q. Very quick to resolved my concern.

Store Using app Total reviews Average rating
Coco & Eve EU Over 4 years 1 5.0
5 / 5 Share
Dec. 11, 2024

John helped us pull much needed results. Thanks again

Store Using app Total reviews Average rating
Odacité Almost 3 years 3 5.0
5 / 5 Share
Aug. 22, 2025

Jeff Q was super patient and helpful!

Store Using app Total reviews Average rating
Taos Footwear Over 4 years 14 5.0
5 / 5 Share
Dec. 2, 2024

Vergian B. was quick to respond and efficient. Great help. Thank you

Store Using app Total reviews Average rating
WYR Wear Almost 2 years 10 5.0
5 / 5 Share
Dec. 2, 2024

Yotpo consistently provides excellent support! Anytime I have a question or issue, their team is prompt, responsive, and incredibly helpful. A special shoutout to Jeff Q, who assisted me today with speed and efficiency—thank you for making the process so smooth!

Store Using app Total reviews Average rating
Chella Over 4 years 16 5.0
5 / 5 Share
March 18, 2025

Thank you Gabriel for your assistance today. It is always good reaching out to you guys and knowing that you guys are there to help. I appreciate the knowledge and the attentiveness. Thank you for resolving my issue promptly.

Store Using app Total reviews Average rating
Angel Dear Almost 2 years 7 5.0
5 / 5 Share
Nov. 13, 2024

Great customer service from Jeff Q. today - quick and knowledgeable.

Store Using app Total reviews Average rating
The Village Company Almost 3 years 2 5.0
5 / 5 Share
Nov. 12, 2024

John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!

Store Using app Total reviews Average rating
KicKee Pants Over 2 years 6 5.0
5 / 5 Share
Feb. 17, 2026

Eleen was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers. Thank you for being so helpful today Eleen!

Store Using app Total reviews Average rating
Temple of the Sun Jewellery Over 4 years 5 4.2
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Nov. 6, 2024

Josh was friendly and efficient in replying to me.

Store Using app Total reviews Average rating
Snake River Farms 7 months 1 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Nov. 6, 2024

Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide !

Store Using app Total reviews Average rating
Forté Pharma 8 months 2 5.0
Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Nov. 5, 2024

Vergian B was super helpful and solved my problem in moments. Thank you!

Store Using app Total reviews Average rating
Kitten D'Amour Over 2 years 5 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Nov. 5, 2024

John B was great - he went above and beyond to look at our account to ensure adequate safety features were set! Thank you John B

Store Using app Total reviews Average rating
Juniper Books 3 months 4 5.0
Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

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