All reviews

Rating Breakdown

  • 5
    84% (772 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (908)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2024

Gabriel S. was extremely quick and helpful!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Sept. 12, 2024

The support team is available and knowledgeable for simple and complex questions. John B quickly responded to my ticket letting me know that he was working to find a solution then followed up with documentation of how to resolve my question.

Store

Pakt

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Sept. 9, 2024

John B. was fantastic at solving our problem and delivering top-notch service with impressive efficiency. Thanks John!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Yotpo has been great to us. John B was super helpful in the chat!

Using app

11 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 4, 2024

John B, is really helpful and kind supporter! He tried to helped me a lot even our system is troublesome. I would love ask him if I will have some question next time.

Using app

About 5 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Sept. 3, 2024

Thank you Jeff Q for all of your help and guidance. You are always so happy and helpful. And explain things really well.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

John B assisted me today with opt'ing a customer in. Very quick and helpful.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Vergian B. was super helpful and kind! double thumbs up for the good job :)

Using app

Over 2 years

Total reviews

6

Average rating

3.8

Developer Reply

Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Aug. 30, 2024

Wynn N. was very helpful! Pro service!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Aug. 30, 2024

Useful app with great support

Store

Bedfolk

Using app

About 3 years

Total reviews

8

Average rating

3.5

Developer Reply

Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Sept. 26, 2024

The YOTPO agents often are swift with their assistance. Gabriel S. was very attentive!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

GREAT CUSTOMERS SEVICE!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

John B. with support was great and quickly helped me solve my problem.

Store

Truffle

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Jeff Q is a star! Very eager to help.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2025

John B was great - extremely helpful, quick to respond, and resolved the issue I was having! And I also like Rodney D.'s fast service, super helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

John B was great as always! Quick and responsive for the issue brought to his attention.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Super happy with the platform, support, and all-around experience with Yotpo Loyalty and Rewards.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Can't recommend Yatpo Customer Service enough. I've chatted with them three... YES THREE TIMES.... and each time the service was better than the last. Everyone I spoke with was kind, knowledgable, efficient and persistent in helping to troubleshoot my issues. 11/10 recommend

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

We have had the pleasure of working closely with Yotpo to assist with our Community Experience. They have been absolutely wonderful with assisting us in all areas and concerns we have. Jeff Q is a superstar when required support, they jump straight in to help us with no fuss.

Store

LSKD US

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

John B was the best! so helful in a few minutes he sorted everything out with so much kindness. tnx:)

Store

Kumi

Using app

Almost 2 years

Total reviews

4

Average rating

5.0