All reviews

Rating Breakdown

  • 5
    82% (2,113 ratings)
  • 4
    12% (305 ratings)
  • 3
    2% (57 ratings)
  • 2
    1% (21 ratings)
  • 1
    3% (65 ratings)
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5 / 5 Share

Feb. 5, 2016

Great Service! Great App! My customers have definitely taken advantage of the rewards program. Thanks Swell Team!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2016

Great customer loyalty program and support is top notch! I highly recommend this app.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2016

Great App and perfect for the growing business as the fee is scalable :-) Great customer service too!

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 3, 2016

Josh was awesome and helped with all my questions with a quick response! I would definitely recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2016

I was looking for a rewards program, and after doing some research I decided to try out Swell Rewards. Boy, am I glad I did! The customer support is awesome and the program just works! I will be using swell rewards for all the stores we manage!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2016

I have had it set up for about a week now and it has been working great! Found step by step tutorials to guide me through certain things and also got a quick response from support when I did get confused (at 11:41PM). Definitely would recommend this!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2016

I just set up Swell with my shopify account and I was very impressed with how easy the set up was! When I did get confused on a couple things I was able to chat online with someone (even at 10:30pm) and they were super fast to respond and help me out! They even took the time to look over my account for me to make sure I did everything correct! Very impressed with the app and customer service!

Store

Phileo

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2016

Very impressed with the service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2016

Best customer service of all the apps I've downloaded!

Store

Jainmy

Using app

Over 1 year

Total reviews

7

Average rating

2.9

5 / 5 Share

Feb. 2, 2016

swell is a great app for my store! the app is very comfortable and easy to use i had a few question and support team answered me really quick and was very useful and nice, specially Josh

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2016

Superior support team. Amazing experience on live chat.

Using app

8 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 2, 2016

So far so good! Easy to install and customize, definitely intrigued customers. Customer support was on their toes to let us know they were available if we needed them, which we love!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 1, 2016

We LOVE this app so far! Easy to install, nice customizable layout that matches my theme color and very user friendly. Customer support was quick and efficient. Reward points are calculated immediately after customers fulfill a campaign. The Free version has got more than enough features for us so far. It's a MUST HAVE app! Thank you guys!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2016

Great app, lots of features, will take the place of three other apps. Very responsive to questions and able to guide me through a couple hurdles. The customization is awesome and I'm looking forward to the MailChimp integration coming soon. Thank you very much. Scott Fastlaphobby.com

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2016

I absolutely love this app! I consider myself lucky I came across it. They have so many features that most companies would charge an arm and a leg for! And it's all either free or very inexpensive. Perfect for a brand new small business like mine. I had a small issue with the app at first and they answered right away, took care of the problem and even followed up the next day. I consider Swell Rewards an essential part of my marketing strategy. I'm still very pumped about it as you can tell!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2016

I mean this is a MUST HAVE!!!! I cant stop thanking them enough for all their support and help! This app has been increasing interaction between my customers and my store and they LOVE LOVE LOVE it!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2016

The app is fantastic so far -- easy to install, and flexible enough to tailor to my shop. I wanted to be able to retroactively reward past customers, and this program allowed me to do that. The customer service is better than any support I have received, with responses within minutes. I only launched the program today, so I'll have to see what the results are, but so far I would definitely recommend this app for any Shopify store owner.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2016

So far, I have had absolutely no issues! YOU GUYS ROCK! Keep up the good work! Your interface is great, pricing is fair. and my customers are exited because of you all at Swell!

Store

Ishop16

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2016

support - awesome! I was able to use the chat feature at 10pm on Sunday night. user friendly - even more awesome! very easy to set up! I have been looking for an easy rewards program and this seems to fit the bill. easy to connect it to Facebook, Twitter and your blog (via visit a page). I used the bulk discounts app and generated 100's of coupon codes with ease. "Swell" job Swell Rewards!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2016

Excellent customer support! Josh from Swell was really helpful getting our store set up. He's also very patient and took the time to explain how the program worked. :)

Store

Octane

Using app

10 months

Total reviews

4

Average rating

4.3