Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,563
chart
#578
All reviews
Rating Breakdown
Review RSS Feed
Jan. 12, 2016
This team is off the charts helpful! I needed help uploading codes for my rewards and had an issue on my end. Not only did Josh walk me through what he was doing to help me but took into his own hands and did it all for me. Unbelievable customer service especially at the end of a work day. I really wanted everything set up tonight and he stayed to make sure that happened. Im so grateful! Thanks Josh and I can't wait to work more with you and your company. :)
Jan. 11, 2016
Just installed the app, and had a lot of questions. Got quick and excellent support from Sean and James. I'm excited to try their spend/punchcard campaigns to promote repeat purchasing. Other campaigns I'd like: liking our fb page, social sharing and birthdays. The features I'm looking for, according to them, are in the pipeline for the next few weeks: - embeddable email newsletter signup form - some indicator for customers to track how far they are toward reaching spend/punchcard campaign goal What sealed the deal was their revised pricing policy that charges based on order volume, not number of customers. I'll update this once I've tried it for a few weeks.
Jan. 11, 2016
This is the cleanest and most intuitive user-interface I have seen on any Referral app... Swell Done!
Jan. 10, 2016
Just getting started with this app and have already received stellar customer service on an important need I have out of the gate. Pretty excited to see how our rewards program will increase our sales.
Jan. 9, 2016
Fantastic app. Exactly what I was looking for. Easy to work with and navigate. Customer service was super fast and extremely helpful. Highly recommend.
Jan. 9, 2016
Love this app, easy to set up and understand, the best thing is customers can see the earn reward bar everywhere. Very nice ! The only thing needs to improve, maybe is the referal link could be our company name instead of Swell.
Jan. 8, 2016
Easy set up and great customer support, I had a question and it was answered within hours by their team. I also started seeing the benefits from the software right away. I do wish there was more transparency to the pricing after reaching 1000 transactions in a month but overall I am very happy with the program.
Jan. 8, 2016
Installing this app i was a little nervous as i'm not really tech savvy but it was so simple to use and set up and any questions i had were answered straight away with great customer service. Will definitely recommend to others
Jan. 8, 2016
after installing app I had several questions and was promptly contacted and worked with to solve my questions and understanding so I was very pleased. I will recommend to others
April 5, 2016
I am so excited to have this on my commerce site. I have been looking for a fun way to encourage repeat guest purchases and Swell looks like great! Customer service is top notch. Love all the features and the ability to make ordering fun for my customers
Jan. 7, 2016
Great App Love It got my first reward customer today and love the Analytics
Jan. 7, 2016
Very easy to setup and customize. Looking forward to utilizing it as traffic ramps up. Great app!
Jan. 7, 2016
The setup was a breeze! - that's refreshing in comparison to some other Apps! The Support Team replied quickly and that's great.