All reviews

Rating Breakdown

  • 5
    84% (792 ratings)
  • 4
    8% (72 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (930)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2017

Took all of 20 minutes to set up and implement! Awesome stuff

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2017

So far so good no complaints cannot wait to test it out

Using app

43 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 3, 2017

Very easy to install and set up. Curious to see the results.

Using app

14 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 23, 2017

Pretty great and all around tool to use. Very reasonably priced for new-comers/smaller stores. Gets pricey when the store grows,

Using app

About 17 hours

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 18, 2017

Just started using swell and it's great! I love that I don't have to pay as a starting plan and can upgrade later, it really helps support the new start ups. Also, very easy to use and integrates the full loyalty program with emails and all. Love it :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2017

Swell has helped us increase customer loyalty and retention. We love it!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2017

Great APP Super easy to work with.

Using app

25 minutes

Total reviews

3

Average rating

3.7

4 / 5 Share

Oct. 28, 2017

It's quite powerful but some good features are restricted to expensive paid plans. Newsletter signup does NOT trigger Mailchimps double opt in so potentially letting 1000's of bots register to your newsletter so I had to disable this function. Update: the support has been helpful.

Using app

About 1 year

Total reviews

19

Average rating

3.8

5 / 5 Share

May 29, 2017

Great Platform and looks interesting,will update after the setup :-)

Using app

About 14 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2017

I really love it and so does my customers!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2017

I've tried a few rewards and referral apps, but Swell is the one that stuck. Very reasonable pricing for the customization options you get and the support is stellar. Kudos!

Using app

About 1 month

Total reviews

50

Average rating

4.7

5 / 5 Share

May 5, 2017

Very easy to use and solved a lot of problems I had with my theme. Ex. My newsletter signup was in the footer.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2017

Seems great so far and Dzenita has been amazing!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2017

It has great features, works well and support is second to none!

Using app

5 months

Total reviews

16

Average rating

4.5

2 / 5 Share

April 17, 2017

This review is initially based off of what I am seeing and they are supposed to be reaching out to me soon to go over why they are using all orders to calculate the charge. At least they are responsive. I'll update as we work through this issue. I started this App up last week, and at least half of the orders were never placed when the App was being used, so that struck me as incorrectly counting orders towards charging a fee. I also place manual orders through our shipping App to ship company documents, as well as replacement orders, returns, etc, and those are not true customer placed orders, so I do not think it's fair to utilize this metric as a basis for charging and I hope they're willing to fix this or work out a better resolve, so we'll wait and see. Either way, I'll hear them out to see why in their app it says all orders for the entire month are used to calculate charges and see if there is a misunderstanding. Also, it is showing one email is responsible for clicking the link 39 times, so I am waiting to hear how that metric is calculated.

Using app

8 days

Total reviews

13

Average rating

2.3

5 / 5 Share

April 12, 2017

This is MOST INCREDIBLE, AFFORDABLE reward points app available!! I have been using it for several weeks and am just amazed at all that it offers. You will NOT go wrong when you get this app!!

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

April 11, 2017

Easy to set up and get going. Love the integration with Yotpo.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2017

This app is fantastic! Very easy to set up and customize! And they offer great customer support! :)

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2017

Awesome! We love giving back to our customers

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2017

Team Swell is awesome! Called their number and got a call back within 30 min. Dzenita was super thorough in talking through our issue and explaining the finer points of Swell.

Using app

About 2 months

Total reviews

4

Average rating

5.0