Yotpo: Loyalty & Rewards
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
Rating
4.7
feedback
2,580
chart
#562
All reviews
Rating Breakdown
Oct. 23, 2018
Great app,every shopify store should have this! This seems to track referrals really well,i'll def stick with it! the other options work good and rewards points also work well
Oct. 23, 2018
It's an awesome marketing tool for customers to not only earn rewards but to also repeatedly come back. This app makes it easy to customize your reward program and is a must have for your store!
Oct. 22, 2018
I'm still learning how to use this app. I must say it is pretty easy to use and customize. The themes are well laid out and easy to use. Even better a tiered program for VIP clients! Very good work. I got stuck with the view button because I wasn't sure if we needed it to pop-up or hover. There needs to be a way i can be seen by new customers without overcrowding the page. Perhaps i will get the hang of it. Hopefully we don't give up too much and end up loosing. Ha-ha! Will update after a month of use
Oct. 22, 2018
So far so good!! I like how easy it is to set up, hopefully this will help with an affiliate system!
Oct. 19, 2018
Unbelievably, the pricing structure is programmed to include Point-of-Sale sales when determining your tier. So not only is Swell structuring what they charge you based on orders that they have absolutely nothing to do with whatsoever (offline sales), but they then want to claim a surcharge per sale for each of those offline sales when your total net number of sales exceeds a certain number (depending on your tier, its 200 for the $29/month plan). As though they deserve payment for your offline sales. Utterly absurd. Swell should be ashamed of themselves. There's plenty of competition in this space to avoid this underhanded approach, even if doing so purely on principle. I believe this is the first negative review I've taken the time to write about any app.
Using app
About 21 hours
Total reviews
3
Average rating
3.7
Oct. 18, 2018
programma molto ben fatto offre molte personalizzazioni anke con il piano gratuito complimenti a tut
Nov. 5, 2018
I am really enjoying this app. It is easy to set up and works very well! I especially like the rewards program.
Oct. 15, 2018
great concept! I'm excited to use it. It's easy to set up and manipulate and I like the popup features!!
Oct. 15, 2018
Just downloaded the app the concept seems cool. lets see how it works. 5 stars on the concept. ill update my review and let you all know.
Oct. 12, 2018
fantastic app easy to use, drives sales a must have for all ecommerce buisnesses.
Oct. 12, 2018
just trialing - no views currently so will feed back more when I know more. Thank you for letting me get this far
Oct. 11, 2018
I think I am going to love it when launching my store, if so, I will certainly rate you 5 stars. But do not oblige me to write 100 characters, please!
Oct. 10, 2018
Paying $630.00 USD a month but receive zero support. Asking for help on some simple issue but was not willing to help, keep pushing us away. Feel like a fool to sign a year contract. Be careful.
Oct. 10, 2018
so far this was a easy progress so thanks for the free plan if its gets me more customers i will be so happy
Oct. 9, 2018
je mets des étoiles , mais attends de voir comment l 'utiliser ? On verra si cette application fonctionne bien.
Oct. 9, 2018
The support is absolutely not responsive. The app is buggy, the setting is not user-friendly. 1. Follow @ Instagram can be completed multiple times. I have many buyers just earn many points and just get rewards with the points, which cause a loss in business. The support never get back to me although 3 days passed, I have to manually adjust the points for all the customers 2. Refer a friend doesn't work although "fraud prevention" has been disabled.
Oct. 8, 2018
Great app. Customers seem to love it. Best rewards program I could find for Shopify. See it in action at www.saletrio.com
Oct. 6, 2018
I really like this app's free features compared to smile. So much more customization available. I recommend the app to anyone. It's free to try so what is there to lose?
Oct. 1, 2018
This app has become so frustrating for us. We use the Shopify POS app for our brick and mortar store and there is no way for us to redeem points or even look up points through this app. It worked on the iPad app but not the android tablet we now use. We have to go into a browser and do everything manually. People are too impatient to wait for this. This is an expensive product to not function properly.
Sept. 30, 2018
Great customer support I recommend this app for your referrals programs . It works great for me.I give it 5stars.