Yotpo: Loyalty Rewards Program

Good app and have had no issues. Based on my last review they reached out and resolved any concerns I had. Pleased with the service they provided.

Avoid this application by all means!!!!!! Never use this service and it has cost us a lot to fix all the problems. Rewards system works for our business, and our customers check their rewards very frequently and it was all good until one customer reported missing points, it turns out that for that particular customer, Swell did not automatically give points and we had to manually add points to her. It was a VIP customer and we get requests to manually add points very often and that requires lots of time, and it DECREASED our customer satisfaction by a huge chunk, and we see less and less orders because our VIP customers are not happy about having to email us to get their points added. Swell charges you a fee once you reach certain subscribers, and bigger problems will happen then. I reached out to their support team and they do not respond to you until one week later, when all of our customers are officially pissed off. the only reply from them is that I need to contact Shopify, that it is Shopify's problem in sending them orders, but it only happens to random orders, meaning that Swell does not work fully compatibly with Shopify, so this system should not be used by any business, just to save some troubles. The response I get from Shopify is that I need to contact Swell, as Swell is the developer and they need to sort out the problems with Shopify. Then Swell just does not care about our business, and our customers are not getting points, and we as a business piss off our customers by not able to give them points automatically as promised. This Swell rewards is a huge joke! We are moving to a new reward application that actually works, so bye Swell!

It's the best reward app ever i have seen! I really appreciate it.

A ver comprehensive app that will help us sell more product.

Not sure as it is not live yet

such a great app, glad i got it!

I haven't used yet so I wouldn't know what to rate it.. but I guess Ill support the movement and go with 4 stars.

So far so good, will write more in the coming weeks

Rewards and Referrals by Swell is a great App to have especially if you are just starting out in the online business. It help to bring traffic to your site and increase sales as well. I would recommend it.

So far, I am happy with the app, very easy to set up, can't wait to see results!

Easy setup. Great customisation and great support. Highly recommended!

awesome service and even better people behind it! Would recommend to everyone!

its a great app to extend my relationship with the customer

It simply did not work. Every time I tried to edit the rewards page, it kept telling me I had to upgrade. Same with a pop up about the rewards program. AND it said there would be a tab shown for the rewards program on my site. Nope.. nothing. I will not be using this app. Very disappointed.

Excellent app for small-mid sized store. Convenient levels of pricing. Very easy to set up and implement.

Very easy to install, have a great view of the point my customers have accumulated and its slowly bringing customers back to buy more.

Rewards and Referrals by Swell is a wonderful Apps!

Great App! Easy to use and setup.

Cool, the pop has helped in capturing email addresses You can check ours out on https://hogfurniture.com.ng

Still exploring, but looks good