All reviews

Rating Breakdown

  • 5
    84% (774 ratings)
  • 4
    8% (69 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (51 ratings)

Reviews with Text

  • 99% (908)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 3, 2016

Excellent ...Must use this ...

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2016

Great Customer Service, easy to setup - worth each star of this 5* rating!

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 2, 2016

A great app and incredibly helpful team that answered all my questions and helped us get set up!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2016

swell rewards is the loyalty program that i have been searching for to reward "good behavior" by my clients.....its easy to install and easy for clients to understand. Thanks Swell for making my clients feel appreciated.

Store

Bspoke

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2016

Awesome customer retention tool!

Using app

About 1 month

Total reviews

2

Average rating

5.0

3 / 5 Share

July 27, 2016

great concept and idea, settings area needs alot of work, looks like something made in the 90's

Using app

18 minutes

Total reviews

2

Average rating

4.0

5 / 5 Share

July 26, 2016

Great features and easy to set up!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

July 26, 2016

So far so good. The only thing so far is that their are options for getting points for "likes" on both Instagram and Twitter, but there is not an option to this for Facebook (only points for viewing the fbook page). I will add any updates to this once I have more time to learn more about the pros and cons...

Using app

1 day

Total reviews

4

Average rating

3.8

5 / 5 Share

July 26, 2016

Great app. Very easy to use and reasonably priced.

Using app

4 days

Total reviews

4

Average rating

5.0

4 / 5 Share

July 25, 2016

This is a great rewards site. Had some issue setting up, in the beginning, but they talked me through it.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 25, 2016

The customization is great, and there are explanations for the different settings! Very user friendly and appealing to the customer.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2016

Just getting started with Swell and it looks like a winner.

Using app

34 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

July 23, 2016

We make small-batch herbal remedies for common health concerns and just launched Swell for our rewards program. It's the perfect solution for us, since we prefer rewarding customers for loyalty and social media advocacy over random discounting. It also helps us develop a more meaningful relationship with our best customers. Setting up the app was painless, though it does take a little time if you choose to fully customize the pop-up windows and messages that users receive. We greatly appreciate the many opportunities Swell provides to tailor the app to our own brand voice. And whenever we had questions or needed help – such as crediting existing customers with accounts with points – Josh was quick to respond. (So quick, that we think he's been cloned into a team of Joshes.) The rewards program has been live for only a couple of days, but already we're seeing customers take advantage , and the feedback is good. Once it's been running a bit longer, we'll provide an update. But so far, we're really pleased with Swell and highly recommend it.

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2016

Awesome set-up - video tutorials are easy to follow and assisted with completing set-up in order for our customers to enjoy a really cool loyalty points initiative.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2016

So far great and the lack of branding on the free version makes it look so much better then the rest.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Love it! Gives my customers a sense of loyalty. Their customer service is amazing. :) I have had to contact them more than once, and they are always quick to resolve any issues I come across.

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

4 / 5 Share

July 17, 2016

Just getting started but app seems very well designed and easy to use.

Using app

3 days

Total reviews

2

Average rating

2.5

5 / 5 Share

July 15, 2016

great app! offers so much for FREE!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

July 14, 2016

Wish the free trial had more options. I need to see what the entirety of the program is like before I start paying for it. Otherwise, great options! Love the Custom option. Just wish I could play with it to see how it would benefit our Loyalty Program.

Using app

About 19 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

July 11, 2016

I love being able to reward my customer loyalty and encourage repeat customers. This is a fun way to engage my customers and make them feel appreciated.

Using app

5 days

Total reviews

2

Average rating

5.0