All reviews

Rating Breakdown

  • 5
    69% (34 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (14 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 22, 2024

No support at all, make yourself a favour and search a different app. They don’t answer to an issue in their app even after we sent several messages.

Store

Balardi

Using app

--

Total reviews

27

Average rating

3.8

1 / 5 Share

May 25, 2024

I’ve been a loyal user of this app for a long time, but recently I’ve encountered significant issues with reaching support. Despite patiently waiting for days, there has been no update or resolution. It’s incredibly disappointing. The helpdesk and scheduling help websites crash every time I try to access them, which is beyond frustrating. If you have discontinued your service, please inform us so we can make arrangements to switch to another platform.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

April 16, 2024

Un desastre de Aplicación, de repente los productos no se sincronizan, no se puede acceder al gestor de la aplicación. El servicio de atención al cliente es lamentable... No la recomiendo.

Using app

6 months

Total reviews

2

Average rating

3.0

4 / 5 Share

Feb. 12, 2024

its nice till now i hope it will give me best conversions after the app published but everything else is good about this platform.

Using app

21 days

Total reviews

4

Average rating

4.0

1 / 5 Share

Jan. 27, 2024

How can we have support from you since you have not answered the chat messages on the page or through WhatsApp for months?

Store

Yap CR

Using app

7 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 2, 2023

In fact, this is our third store, and we are trying to create an app with their APIs. Unfortunately, contacting customer service is rarely responsive, and if they do respond, it's usually just a brief "hello" and then they disappear. The customer service is very, very poor.

Store

NiDELL

Using app

17 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 14, 2023

Can't seem to access our swipecart account or page & have no way of contacting the swipecart support team. Will change this review if they respond...

Using app

12 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Oct. 10, 2023

Swipecart has been very helpful. We were able to connect our website and seamlessly transit to app both on google and ios platform. The customer service was good too. Thanks to Krishna!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I was looking for the six or seven star to note the Swipecart more the other but there are only five. I want to thank Swipecart and say: 1. A great team for customer services always here to help you and they never told you no or cannot. 2. A simple and easy app builder, very easy to add products from your store Shopify. 3. A fantastic design, with many chooses and different things that can make your app the best one. 4. Affordable prices, not very expensive regarding the services offered. I am so happy to recommend Swipecart to everyone in everywhere. Close your eyes and go ahead. IT IS FANTASTIC.

Store

ishrili

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

I want to express my utmost satisfaction with the exceptional support team. The application is remarkably user-friendly, and I wholeheartedly recommend its usage without any reservations. It has truly exceeded my expectations, and I give it my highest recommendation.

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 11, 2023

The app is fairly user-friendly, but it has too many features for someone as busy as me, a business owner. I've been attempting to cancel my subscription and can't find an option for downgrading or cancellation on the Plans & Billing page. I've made efforts to get in touch through the help icon, WhatsApp, and email, but I've received no response. If you're interested in building your own app, this might be a good fit. However, for me, it's just too time-consuming.

Using app

26 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 8, 2023

best app!!

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 16, 2023

As a Client i didnt like the way how their support works. 1st i contacted them , the support replied in sometime and i had to wait hours for each reply from them on our support conversation, i told them this is unprofessional , if they cant provide proper support better don't provide any from the start. i reached them out to fix my Swatch into images instead of buttons & to add extra Click Extra button which is already added in the website i just wanted this synced in the application , and they told me give us access and tomorrow we will do it. i gave access waited for next day , the support contacted me that they did the R&D and the botton that i requested to implement needs the Enterprise plan or advanced. its a simple button that needs to be synced in the app and instead of retaining me as a startup client they turned me down. thats not the issue, i could find many other competing app that would love to retain clients. i contacted the support telling them i will not proceed with the enerprise or advanced i will go for started , just fix the Swatch image for me at least. the support went hours seeing my messages and not answering a word. Extreme UNPROFESIONALISM. there are many apps way better with many positive reviews

Using app

3 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 22, 2023

Quick and easy to deploy BUT customer service is poor and we have had constant issues. Not unusual to wait 2-3 days for a reply/fix, which can be damaging to your business if it's stopping sales

Using app

10 months

Total reviews

1

Average rating

2.0

1 / 5 Share

May 2, 2024

This is an edited app review after using it for around 6 months, no doubt this is fabolous app but there is no support at all. Means i have been followingup for one thing for last 3 months, but nobody cares to give answers. If you need support, give them 1 star rating here and somebody will connect and solve the issue, then you can revise the rating when your work is done, there is no other way to get support.

Store

Jaibros

Using app

About 1 year

Total reviews

7

Average rating

3.0

1 / 5 Share

March 24, 2024

I Bought the app and now no more support. They will not fix issues.my app doe snot open and way too slow. I literally need to beg them to even get a little help. I am migrating to other app builder.i will never use them again. one of the most horrible experience.

Using app

About 1 year

Total reviews

17

Average rating

4.8

5 / 5 Share

July 13, 2023

A very good service and support. The app integration is also very simple and effective. I have no complains and issue what so ever. Sonali on the other hand provided great support and fixed all the issues we had on our end.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

I recently used Swipecart to convert my website into a native mobile app, and I am extremely satisfied with the outcome. This app builder offers all the essential and fantastic features to build an app store. Throughout the process, the customer service provided by Swipecart was exceptional, especially from Sonali. She guided me with seriousness and professionalism, promptly addressing my queries and made the entire experience smooth and enjoyable.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

I recommend swipercart to anyone looking for the best app builder at affordable price. then i suggest this app builder. It is easy to install and I really appreciate the customer service, the guy I am talking to Whatsapp Mrs. Sonali Mishra they were able to help me from app design and She has resolved my other issue. Thank you guys at swipercard and keep up the good work.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

It s my pleasure to recommend swipercart to anyone looking for the best app builder at affordable price. It is easy to install and I really appreciate the customer service, the guy I am talking to Whatsapp Himanshu. they were able to help me from resizing/making some banners and logo, I know they did a lot of work for people like me who have less knowledge in IT. Talking to bad bad review I saw above. Me too i was on my way leaving them cse I shouldn't understand why I need to pay while app showing is free. I Praise Lord I Ve been contacted via WhatsApp and receive more explanation and it's make sense to pay one time set up cause the app has most things I was looking for however I asked one thing hope the will do that. Thank you guys at swipercard and keep up the good work.

Using app

5 months

Total reviews

8

Average rating

5.0