All reviews

Rating Breakdown

  • 5
    96% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2024

Great,and great customer service. When I reached out with issues, they solved it immediately. Thanks!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Support is very responsive and went above and beyond to help, including with custom code assistance and advice on how to connect with the Flow app! The registry app is very functional and was easy to customize for our needs, we highly recommend this app!!!

Store

SISTAIN

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Very responsive and excellent customer service. Help me with the setup and some troubleshooting, and now the app is working perfectly!

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 14, 2024

A pior experiência que tive com atendimento, enviei 5 e-mails solicitando a resolução de vários problemas com as listas e nenhuma resposta, os clientes compram e os produtos não mudam o status, o sistema é instavel, fica fora do ar o tempo todo. Horrível porém não posso simplesmente retirar porque os clientes já fizeram suas lista. Decepcionado

Using app

16 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations. Our app is designed to seamlessly integrate with all Shopify themes by default. However, it appears that at the time of your installation, there were issues with page linking and a third-party app was obstructing our app from accurately recording order details. We resolved the issues as soon as you reported them and sent you a confirmation however looks like the emails ended up in your spam folder. Nevertheless, our commitment to ensuring your success with the Gift Lists and Registries app remains unwavering. We have provided further clarification via email, and we are waiting for a response from you. If you are still interested in exploring the benefits of our app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience.

5 / 5 Share

April 5, 2024

Je conseille vraiment. En version gratuite le service client est quand même très réactif, à l'écoute et super professionnel ! Un bon moyen pour dynamiser sa boutique !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2024

Great app! very usefull and simple. The team help you with everything!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

As others have stated, the customer service is top-notch. The Swym team is prompt, friendly, and committed to helping users make the most of their app.

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 14, 2024

Great app so far and support was immediate and fantastic!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

Nice app. Great assistance as well.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

I'm almost hesitant to write this review because I secretly want to keep this Shopify app all to myself! Not only does it offer the best tech solution by far, but the level of support and responsiveness from the team behind it is truly outstanding. What truly sets this app apart, however, is the incredible customer support. Whenever I had a question or needed assistance, the team was there to help promptly and with a friendly attitude. They went above and beyond to ensure that the app looked perfect for our brand, down to the last detail.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Very easy installation of the app with guidance videos. After an update of my Shopify theme, the app did not function as expected and within 2 days the Swym team reached out for help and fixed the problem. Very satisfied with the app and assistance!

Store

Drøm

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

App works great and support from the development team is solid whenever customizations are required.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

A cause d'une mise à jour l'app ne fonctionnait plus mais l'assistance a été très réactive et tout a fonctionné de nouveau très rapidement

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

July 10, 2023

This app works really well and is easy to set up and customise. It's simplified our gift registry process massively and allows the customers to completely manage their own registries with little help from our team - saves us a lot of time and effort! The support team were really responsive and very helpful in getting the app set up exactly how we wanted on both of our sites and going above and beyond to make sure we were happy with how the app was working.

Store

KAPA

Using app

18 days

5 / 5 Share

July 4, 2023

Just added the app. The customer service was fantastic and receptive to my queries. Looks great on my website. Thank you.

Using app

4 days

Total reviews

7

Average rating

4.9

5 / 5 Share

June 15, 2023

Support team has been wonderful and has helped us with every change that has been needed. %100 would recommend this plugin.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

The app has been helpful to get up and running and the technical team has been extremely quick with support. I'm looking forward to them building out the app's capabilities!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Works great and looks fantastic. Matches store colors. I asked for a feature and they implemented it withing 48 hours. Very happy customer!

Store

Goldtex

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2023

The Swym team was incredible in helping me with getting my registry up. They also helped me put a custom feature on my store that they went out of their way to do special for me. I appreciate the team so very much. I hope that having the registry option will bring in more business to my store. It's only been a few days, but I'm hopeful that my customers will like the registry option.

Using app

10 days

Total reviews

1

Average rating

5.0