All reviews

Rating Breakdown

  • 5
    94% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 11, 2024

This app will embed itself into your theme and you cant get it out. Not happy with this at all. Pretty sure its affecting my stores performance and it's been bad ever since with no sales. I bought a paid $250 theme and was going to switch back to my Dawn theme and found it there too. I wouldn't install if you don't want permanent damage on your store.

Using app

--

Total reviews

10

Average rating

2.2

5 / 5 Share

Dec. 5, 2024

I've just set up a registry using this app. I've used other ones before and you cannot compare. This app looks beautiful, clean and professional and blends into the site beautifully. It was straightforward to configure and support was super helpful with any questions I had or minor changes that I needed. We've only just started using it, but super impressed so far.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

I had some issues with the free trial and encountered technical difficulties. I was happy that after I messaged them, they refunded my money right away without any problems and provided nearly daily updates to resolve the technical issue. 6/5 Stars – I highly recommend them. This was by far the best customer support I've experienced with any Shopify app.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé. Vijaya et Matthew ont vraiment été au top.

Using app

5 months

Total reviews

20

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Ausgezeichneter Kundenservice und großartige Unterstützung! Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

I love having a gift registry on my site! This app is awesome, and so is their customer support! They are super friendly, quick to respond, and made sure their app is working and looked good on my site right away.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2024

Great,and great customer service. When I reached out with issues, they solved it immediately. Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

Support is very responsive and went above and beyond to help, including with custom code assistance and advice on how to connect with the Flow app! The registry app is very functional and was easy to customize for our needs, we highly recommend this app!!!

Store

SISTAIN

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Very responsive and excellent customer service. Help me with the setup and some troubleshooting, and now the app is working perfectly!

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 14, 2024

A pior experiência que tive com atendimento, enviei 5 e-mails solicitando a resolução de vários problemas com as listas e nenhuma resposta, os clientes compram e os produtos não mudam o status, o sistema é instavel, fica fora do ar o tempo todo. Horrível porém não posso simplesmente retirar porque os clientes já fizeram suas lista. Decepcionado

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations. Our app is designed to seamlessly integrate with all Shopify themes by default. However, it appears that at the time of your installation, there were issues with page linking and a third-party app was obstructing our app from accurately recording order details. We resolved the issues as soon as you reported them and sent you a confirmation however looks like the emails ended up in your spam folder. Nevertheless, our commitment to ensuring your success with the Gift Lists and Registries app remains unwavering. We have provided further clarification via email, and we are waiting for a response from you. If you are still interested in exploring the benefits of our app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience.

5 / 5 Share

April 5, 2024

Je conseille vraiment. En version gratuite le service client est quand même très réactif, à l'écoute et super professionnel ! Un bon moyen pour dynamiser sa boutique !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2024

Great app! very usefull and simple. The team help you with everything!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

As others have stated, the customer service is top-notch. The Swym team is prompt, friendly, and committed to helping users make the most of their app.

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 14, 2024

Great app so far and support was immediate and fantastic!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Llevamos usando poco tiempo la aplicación y consideramos que aún estamos viendo si se ajusta a nuestras necesidades, sin embargo debemos resaltar la pronta respuesta y solución a nuestras consultas y el buen trabajo que hacen como soporte técnico. Valoramos mucho esto, muchas gracias.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Nice app. Great assistance as well.

Using app

3 months

Total reviews

2

Average rating

5.0