Swym Gift Lists and Registries
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This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!
Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé. Vijaya et Matthew ont vraiment été au top.
Ausgezeichneter Kundenservice und großartige Unterstützung! Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!
5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.
I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!
Great,and great customer service. When I reached out with issues, they solved it immediately. Thanks!
Very responsive and excellent customer service. Help me with the setup and some troubleshooting, and now the app is working perfectly!
A pior experiência que tive com atendimento, enviei 5 e-mails solicitando a resolução de vários problemas com as listas e nenhuma resposta, os clientes compram e os produtos não mudam o status, o sistema é instavel, fica fora do ar o tempo todo. Horrível porém não posso simplesmente retirar porque os clientes já fizeram suas lista. Decepcionado
Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations. Our app is designed to seamlessly integrate with all Shopify themes by default. However, it appears that at the time of your installation, there were issues with page linking and a third-party app was obstructing our app from accurately recording order details. We resolved the issues as soon as you reported them and sent you a confirmation however looks like the emails ended up in your spam folder. Nevertheless, our commitment to ensuring your success with the Gift Lists and Registries app remains unwavering. We have provided further clarification via email, and we are waiting for a response from you. If you are still interested in exploring the benefits of our app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience.
Great app! very usefull and simple. The team help you with everything!
As others have stated, the customer service is top-notch. The Swym team is prompt, friendly, and committed to helping users make the most of their app.
Great app so far and support was immediate and fantastic!
Llevamos usando poco tiempo la aplicación y consideramos que aún estamos viendo si se ajusta a nuestras necesidades, sin embargo debemos resaltar la pronta respuesta y solución a nuestras consultas y el buen trabajo que hacen como soporte técnico. Valoramos mucho esto, muchas gracias.
Nice app. Great assistance as well.
Very easy installation of the app with guidance videos. After an update of my Shopify theme, the app did not function as expected and within 2 days the Swym team reached out for help and fixed the problem. Very satisfied with the app and assistance!
App works great and support from the development team is solid whenever customizations are required.
This app works really well and is easy to set up and customise. It's simplified our gift registry process massively and allows the customers to completely manage their own registries with little help from our team - saves us a lot of time and effort! The support team were really responsive and very helpful in getting the app set up exactly how we wanted on both of our sites and going above and beyond to make sure we were happy with how the app was working.
Works great and looks fantastic. Matches store colors. I asked for a feature and they implemented it withing 48 hours. Very happy customer!
App with 10 stars! 5 stars for the app, 5 stars for the support staff. Before entering this app I texted 2 others with the best reviews, I spent a lot of time setting them up and then got to the point of realizing that they had many limitations. This app took me little time, if you have shopify 2.0 it's a breeze. I asked the support team for major customization interventions and they intervened quickly and absolutely professionally! Now I have a perfect app for my needs. Feed back: easy to install and easy to customize within the pages (with shopify 2.0), reliable app, top support staff. Special thanks to Subham Choudhury - Swym Support for assisting me in all requests and keeping me updated on the timing of the interventions. 5+5 stars!!
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