All reviews

Rating Breakdown

  • 5
    88% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 6, 2025

Why did you deploy your code change, but wipe out all of our code on the live theme? This is not a good support

Using app

--

Total reviews

7

Average rating

2.1

5 / 5 Share

Aug. 27, 2025

We’ve implemented both Wishlist Plus and Gift Lists & Registries from Swym, and the experience has been outstanding. What has set them apart is not only the apps themselves, which are robust, intuitive, and deliver exactly what we need, but the level of support and development expertise behind them. The Swym team (both support and developers) have consistently gone above and beyond to help us customise the UX for our unique business needs. Some of this work has been paid, but much of it was provided without charge, and in every case the speed, quality, and turnaround time have been exceptional, far beyond what we’re used to seeing from app developers. We’ve been genuinely impressed, and would highly recommend these apps to anyone looking for wishlist or registry functionality backed by a team that truly cares about their customers’ success.

Using app

7 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 18, 2025

Overall, our experience using Swym has been really positive. Our customers had been asking for a functional registry on our website for ages so we're very happy to be able to offer that service through Swym. A couple of points for improvement: there was no ability on our end to prevent registry orders bypassing our "out of stock" limitations. As a result, we had a number of people order items that were out of stock and reach out to us, frustrated that their order hadn't been fulfilled yet. I reached out to customer service and they quickly changed the setting on their end to prevent customers being able to order out of stock items through the registry, but it would be really handy to be able to edit that ourselves. Additionally, we weren't able to set up/turn on the address masking ourselves, even though that's one of the main reasons we chose the service we did.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 18, 2025

Easy Set up and great customer service when I required a small edit for my store. Very quick, efficient and helpful when I needed assistance.

Store

Room+

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

Gift list app that's very well designed and has everything you need. Support is always prompt and helpful.

Store

nabè

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 25, 2025

Easy to set up with very helpful customer service

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Great app, once you set it up, everything gets easy and smooth. Had a problem on the login pages but the support team were very effective solving it, great app!

Store

EPK

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Excellent support! Such an incredible and easy to use app, which I know is going to be super beneficial for my customers.

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 13, 2025

Swym has been great! I was able to enable my registry and customer service was very responsive.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Features, and the team support is amazing. They’re very responsive and are very helpful. My customers and I enjoy the app.

Store

Khanh

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 11, 2024

This app will embed itself into your theme and you cant get it out. Not happy with this at all. Pretty sure its affecting my stores performance and it's been bad ever since with no sales. I bought a paid $250 theme and was going to switch back to my Dawn theme and found it there too. I wouldn't install if you don't want permanent damage on your store.

Using app

3 months

Total reviews

10

Average rating

2.2

Developer Reply

Hello! Thank you for sharing your feedback. We'd like to clarify that the app does not automatically install on all themes. You can choose the specific themes where you wish to add the app during installation. Additionally, our scripts are designed to load at the end to minimize any impact on your store's performance or critical load timings. Hence we assure you that installing our app would not have caused any damage to the website. That said, we understand your concerns and would be happy to investigate the issues you experienced thoroughly, however looks like you have uninstalled the app. We have reached out via email for further clarification and are waiting for a response from you. Please feel free to get back to us at your convenience and we will be happy to help you setup the app on the theme of your preference.

5 / 5 Share

Dec. 5, 2024

I've just set up a registry using this app. I've used other ones before and you cannot compare. This app looks beautiful, clean and professional and blends into the site beautifully. It was straightforward to configure and support was super helpful with any questions I had or minor changes that I needed. We've only just started using it, but super impressed so far.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé. Vijaya et Matthew ont vraiment été au top.

Using app

5 months

Total reviews

30

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Ausgezeichneter Kundenservice und großartige Unterstützung! Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

I love having a gift registry on my site! This app is awesome, and so is their customer support! They are super friendly, quick to respond, and made sure their app is working and looked good on my site right away.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2024

Great,and great customer service. When I reached out with issues, they solved it immediately. Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

Support is very responsive and went above and beyond to help, including with custom code assistance and advice on how to connect with the Flow app! The registry app is very functional and was easy to customize for our needs, we highly recommend this app!!!

Store

SISTAIN

Using app

3 months

Total reviews

4

Average rating

5.0