Swym Wishlist Plus
Increase your store conversions with a full featured wishlist
Rating
4.7
feedback
1,427
chart
#417
All reviews
Review RSS Feed
April 14, 2026
Happy to work with the product and the support team. They are very responsive and helpful with solving problems we encounter. Comms are very good and the willingness to assist so that the product meets our expectations is brilliant. Very good app, configuration options and support.
April 13, 2026
Honestly this application is pure rubbish as well as the support provided. The wishlist button lags behind a good couple of seconds which looks terrible in a store and I have been exchanging mails for the past two weeks to hardcode the button to go around the issue. The instructions are not clear and not even with help of AI we were able to make it work properly. Feature like the auto saving come enabled by default so that the "likes" are consumed fast so that you need to purchase a higher tier. All put together a bad experience and a waste of time.
Thank you for taking the time to share your feedback, your experience matters to us and we'd love the chance to make it right. Our app works seamlessly with most Shopify themes out of the box, however for certain themes, small adjustments are needed to ensure the button integrates well, which was the case here. Our team has since made those changes and the button should now work as expected. Your feedback on our implementation instructions is well noted, and we're continuously working to make our documentation clearer and easier to follow. Regarding the Smart Save feature, this is designed to help capture high-intent shoppers and is not intended to consume credits unfairly. It can absolutely be turned off, and we're working on making that clearer upfront for all our merchants. Please don't hesitate to reach out if you still have any concerns and we will personally work with you every step of the way.
April 9, 2026
The custom implementation is difficult and creates additional technical issues instead of solving them. Support does not have live chat, which makes troubleshooting slow and frustrating. Also, the integration with customer notification emails does not work properly. Overall, too much complexity and not enough reliability.
Hello, We'd love to understand more about the custom implementation you were trying to achieve so we can help you get there.Our team has helped many merchants work through intricate implementations and we want to make sure you're not navigating that alone. Regarding live chat, we hear you. This is currently available on higher-tier plans, but your feedback is noted and we're actively working to make it more accessible. In the meantime, we're committed to making our email support as responsive as possible. As for the customer notification email integration, we'd love to dig into this with you directly to identify what's going wrong and get it working as it should. We have already reached out to you via email, and we would be happy to personally work with you every step of the way, from setup to resolving the integration issues. Please get back to us via email and give us an opportunity to work on this with you.
April 2, 2026
We've had a great experience with the Swym Wishlist app. Their team is always very responsive and helpful, and the tool itself is a key revenue driver for our website.
April 1, 2026
This app is a scam. It automatically adds items to your wishlist simply by browsing a product event, even if you don’t want to. This means you use up credits on wishlists that no one has set up.
We're sorry for the confusion this has caused. That's definitely not the experience we want for you! What you encountered is our "Smart Save" feature, which automatically adds products to a shopper's wishlist when they visit the same product page multiple times. It's designed to help capture high-intent shoppers, but we completely understand that it can be surprising if you weren't expecting it and that it led to wishlist credits being used up faster than anticipated. The good news is that Smart Save can be easily customized or turned off entirely, and we'd love the chance to make this right. If you're open to giving Wishlist Plus another try, please reinstall the app and reach out to us directly. We'll personally walk you through the setup, make sure the configuration fits your needs, and ensure you're on the right plan. We appreciate your honest feedback — it helps us communicate our features more clearly. We hope to have the chance to earn back your trust!
March 19, 2026
At first, the customization is very limited for this app, so you won't get all the elements to truly match your store's style. But, if you are willing to send CS tickets, they can steadily implement changes for you that go beyond what is initially available.
March 19, 2026
Really great cutomer service! Got help to customise my wishlist and icon to fit my preferences completely! Highly recommend!
March 18, 2026
Great app. We’ve had it for a couple of years, and the support has always been excellent. Shoutout to Eshan, who helped us promptly and kindly.
Using app
Almost 6 years
Total reviews
3
Average rating
5.0
March 18, 2026
Very helpful with customization for a specific masonry collection page. Very happy with the result.
March 18, 2026
An amazing team! They supported us at every step during the setup process and helped with the customizations we requested. Thank you again.
March 13, 2026
Great customer service! Helped us to make sure the UX was customized for our specific needs. The team at Swym also does a fantastic job of building a pipeline to ensure you take full advantage of the features they have to offer.
March 13, 2026
Customer support was helpful and quick. Their dev team worked on the feature we requested right away and it came out looking great.
March 11, 2026
I had some issues with setting up the app but have gotten so much help from their support team since I downloaded it. It seems to be everything we were looking for in a wishlist app.
March 10, 2026
La acabamos de instalar y el servicio técnico es maravilloso! Ya estamos deseando ver los resultados! Gracias
March 7, 2026
Great app! Support team is available to promptly make any design changes when needed, we haven't used a wishlist app for a long time, but it was a highly requested feature, and we decided to go for the app that was the highest rated and had the most number of reviews. Good decision!
March 3, 2026
This app was really easy to set up. There were a couple of customizations I was having trouble with, and the customer support team was super quick, friendly and helpful. They helped me within hours of contacting them. The app works great and it supports multiple wish lists per customers which is great.
Using app
11 days
Total reviews
1
Average rating
5.0