All reviews

Rating Breakdown

  • 5
    93% (2,027 ratings)
  • 4
    5% (108 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (28 ratings)
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5 / 5 Share

Aug. 5, 2022

デフォルトの英語表記から日本語への変更をお願いしたのですが、迅速丁寧にご対応いただきました。翻訳の内容を細かく調節させていただけたので、ありがたかったです。 また、価格の表示について併せて質問させていただいたのですが、日本に合わせた表示の仕方について詳しくヘルプをご用意いただいていて戸惑うことなく変更することができました。丁寧なサポートに感謝です。

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

One of the best apps my website has. Customer service is fast and efficient. They solved an issue in no time.

Store

3Eliott

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

I LOVE this app! Well, not just the app, but the AMAZING customer service! I needed some help getting it installed, and they helped out quickly, and made the whole process a joy to behold! If only every app worked this well, and had such great customer support!

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

This app is very useful for online ecommerce stores. The customer support s excellent and work hard to quickly fix any issues you will face. Thank you.

Using app

About 1 year

Total reviews

19

Average rating

4.4

1 / 5 Share

July 29, 2022

STAY AWAY FROM THISDEVELOPER! the app is crap and when you try to remove it they will crash your website! we installed a new app and were trying for over 2 months to remove their code on the back end! it is impossible to remove!!!!!!!!!! I gave them access again to remove it on the draft theme I created, they crashed that theme, it was showing 404 error, and then they proceeded to mess with the live theme (which worked ok) and now i have a bunch of heart icons on pages (two per page) and on the landing page which were not there yesterday! Absolutely unprofessional to intentionally put bugs in the theme just because we switched to another app!

Using app

Over 3 years

Total reviews

19

Average rating

2.1

Developer Reply

Hello Mary, Thank you for taking the time to leave us a review. We generally follow the process of not making any code edits to the live theme without approval - and that's been true in your case as well. We have been updating only the draft theme that you had created for us. Our support team has shared a video recording of the edits that were made which clearly highlighted the theme name. We'd never intentionally create issues with the theme files and crash your store. We have requested multiple times to get on a call with us to explain the errors in the draft theme and why we feel the error was pointing to a different source. We still want to help you in removing the app snippets from your theme files. Our team has responded to your email, hopefully, we can get on call this time, to address the open issues.

5 / 5 Share

July 29, 2022

This is a really nice app. I found it fairly easy to set up, and when I did have questions, customer service was fast and very helpful. I'm waiting to see how the app performs with sales, but otherwise, I would recommend it.

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 29, 2022

Had a problem so contacted support & they responded straight away. They were very helpful & understanding.

Using app

10 months

Total reviews

13

Average rating

4.5

5 / 5 Share

July 28, 2022

Great app, works perfectly and stellar support! Highly recommended. ......................................

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2022

サポートセンターの方の対応が素早く、アプリも使いやすいのでお勧めできます。 セットアップ方法のページがあるので初心者にも設置しやすかったです。 また、ウィッシュリストの表示を日本語に変更する際、管理画面からの設定方法がわからなかったためhelpページのチャットで問い合わせました。すぐに返事が返ってきて、表示を切り替えてくれました。 サポートセンターの対応に感謝します。 The support center for this app is quick to respond. I appreciate the support center's response.

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 26, 2022

The app has worked beautifully and their support team has been incredibly helpful in getting us set up. Highly recommend.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2022

I find this app to be very helpful to our business and improve connections with our customers. Support is also great

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

Great service and great app, these guys really helped me get this app integrated well with our store and increased our revenue as a result.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 22, 2022

Provided what we needed, and customer service was quick to respond/helped us customize what we needed.

Using app

5 months

Total reviews

9

Average rating

4.9

4 / 5 Share

July 20, 2022

This app has lots of features but needs a bit of customization, this is the only reason I give 4 stars instead of 5. The team at Swym has been very helpful and quickly supported us with all the requests.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

July 11, 2022

While we haven't had the chance to use this App with "live" customers, I want to go ahead and review it based primarily on the support team. There was a feature that we really wanted to be turned off based on the needs of our website and within 12 hours of submitting our ticket they offered to fix it immediately for us. Very pleased with the customer support and the tool in general. Looking forward to using it when we launch the site.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Really amazing to work with, response is quick & they helped make sure everything was branded the way we wanted!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Wishlist Plus is very good! I liked the design. The set-up was easy and support was very quick. Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

This app is very great and I really recommend it. The customer service is excellent and Leo is brilliant. Thank you very much for everything.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2022

This app has definitely helped our customers figure out what they really want and has given us more sales!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2022

We are using this app for customers' convenient with marketing information. The vendor is very kind and enthusiastic to improve their app -- they tried for weeks to solve a problem and finally fixed a hard bug.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3