Swym Wishlist Plus
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It easy to set up and seems to work well for beginners.. It is, however, very frustrating that we have minimal customization abilities. We had to upgrade to $100 a month just to get the button color changed on the notification emails - but I had to be in contact with their support to do that, there's no CSS or anything. They are willing to customize them for you, but that's not too great for well-established businesses who want and need those capabilities without having to get customer service to do everything. Also, can't change who the tests get sent to, so if you work on the site/app but aren't the "owner," you don't have access to that. While our customer service person was nice and professional and did what he could to help (which is appreciated!), something that could have taken me 2-3 hours took me weeks of back and forth. We, unfortunately, won't be using this app much longer since giving our customers robust wishlist capabilities is a big feature we wanted for our site.
Thank you for taking the time to leave us a review. We are happy to hear that the initial setup and the experience with our support person were positive but we are also disappointed that you are uninstalling the app because it won’t work for you. We agree it’s frustrating to have to rely on our support team to make the seemingly simple customization changes that you were looking to make. We provide some basic customization options today but we can clearly do more. And we are making that a priority. Over the next few releases, we are working on a plan to launch multiple enhancements that’ll give you more control over the UI experience that the app supports and enable you to customize the app as you see fit. If you wouldn’t mind, we would be grateful for the opportunity to jump on a call and understand the gaps that are prompting you to move to a different app. The level of visibility into the app metrics and engagement data that we provide is something that many of the 20,000+ merchants that currently use our app give us very favorable feedback on, including some very large Shopify Plus brands. If we could get some time with you to understand your requirements better and see how we can help, we would really appreciate that. Our team has already reached out to you to set up the discussion, and we look forward to hearing from you.
The app developers are very helpful and quick to turn around requests. Great app for enabling customers to create wishlists.
With the help of the excellent support we managed to find and use a wishlist app that meets all of our requirements. Excellent app for a developer to use on bespoke store themes. Highly recommend.
We appreciate the effort and enthusiasm of the Team Support They responded to us quickly when we had problems Pretty good apps and many features for my website
Very good app, inutitive and support is very reactive and helps out with every problem. I would recommend using the app
so easy to use and integrate! love it and customer support replies very fast if needed, would definitely recommend
We are in the process of setting up this app now and the support team has been a huge help with building a custom integration to our site.
Great app with awesome support! Friendly, quick and better than expected by me! I am looking forward to use these app.
Really helpful and quick to respond to any of the problems on the site. Would highly recommend! I also love the heart icon really makes a difference on our site.
The app is great for my needs and they have great customer service. I was in need of assistance with installing the app and they were quick to respond and assist.
Had an issue with our site not showing the wishlist button on quickview. Super fast and helpful customer service! Love the app too!
Customer service was available right away ... do they even sleep?? Easy to use. App integration looks great on our site. Customers are already using it.
Super helpful customer service and the app does what it promises. Recommended! Especially as a free option to try it out it's great
Anshu-Swym was brilliant. I struggled to add the coding myself and he was straight on the case and has helped me build a website of dreams (or wishes!)
Customers have been using the Wishlist feature since we added it. Quick and easy and the conversions have been good ! Very pleased !!
Your staff was quick to respond and great at helping me solve my problems! I think it's very important to have such a fast and friendly response when you don't understand something or can't do something! I recommend it because the functionality is very good and the support is great!
This app helps building a wishlist in a easy way. Can give problems with very customized themes but the support replies are really fast and helpful
Great service, fast integration and they were very helpful with all the changes I wanted to have on our website. Definitely recommend!
Fantastic customer service! Gopinath N helped me graciously for over a month and when the issue couldnt be resolved via email organised a video call to show me how set up authentication emails via Omnisend. 10/10 for friendly and fast service. Thank you again, Courtney Williams
I just added that app to my store ! Excited to see if the clients love this :) I had some difficulties to set up the buttons for this app on the store, but I asked for helps and couple of hours later, their team had done all the job :) Thank you for the fast and nice services
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